Mark Venables Email & Phone Number

Slough, England, United Kingdom

Leading the day-to-day operations of several cross-functional teams, including Pre-Sales, Professional Services, Product Development, and Support.Working closely with project managers, consultants, and developers to ensure projects are delivered on time, within scope, and aligned with business objectives and technical requirements.Streamlining operations to boost productivity, reduce costs, and enhance overall performance by implementing standardisation, best practices and continuous improvement methodologiesAdoption of cloud technologies to enhance scalability, availability, and performance of IT infrastructure.Defining and overseeing the development of the technical roadmap to ensure strategic alignment, prioritisation of key functionality, whilst delivering high-quality products that meet market demands and business objectives.Fostering a collaborative and inclusive work environment that encourages continuous learning through professional development.Identifying and mitigating risks associated with technical and operational activities to ensure the stability, security, and efficiency of business systems.Ensuring business continuity through effective risk management strategies.Management of technical budgets to ensure solutions are cost-effective and delivered within defined budgetary constraints.Manage relationships with third-party vendors, negotiating contracts and ensuring services meet requirements.Ensure that the company aligns with best practices for cybersecurity whilst working with 3rd party providers to ensure that systems are secure from external threats.Bridge the gap between Commercial Stakeholders and Technology Professionals to ensure requirements are understood and delivered to meet the Business ObjectivesResponsibility for resource utilisation, team productivity and profitability.Accountable for customer contract EBIT and profitability.Definition and ownership of Quadient BPA solution portfolio.

Provide pre-sales engineering support to sales, encompassing request for proposal responses, customised demonstrations, proof of concepts, professional services consultancy quotes and project planning. End-to-end solution delivery encompassing pre-sales, design, implementation, project management and handover to support. Subject matter expertise for Finance Automation, Digital Mailroom and Robotic Process Automation solutions. Design and implementation of enterprise data capture and records management solutions to customers across a range of industry verticals. Technical qualification of prospects through developing a thorough understanding of business process and technical requirements. Develop, manage and maintain a solution demonstration portfolio to support the sales process. A portfolio consists of a structured demo showcasing solution features & functionality, presentation slides and supporting storyboards for all solutions; Finance Automation, Digital Mailroom, HR Records Management and RPA. Design and implementation of customer specific data capture solutions using Kofax Technologies to import, classify and extract data from documents which is used to drive business processes. Provide product enhancement proposals to the product management and software development teams based on analysis of competitive products and customer feedback. Develop a close working relationship with sales to drive new business opportunities. Help drive deals to closure through providing pre-sales engineering support and technical account ownership Authoring, co-authoring, review and approval of technical documentation including Statement of Work, Solution Specification Documents and Project Plans. Lead RFI/RFP responses from a product, solution and technical perspective. Provide an efficient link between Sales, Marketing, Product Development and Delivery teams. Keep up-to-date with competitive products and industry developments.

Instrumental in the design, development, testing and implementation of the Electronic Documents and Records Management (EDRM) product offered by EMIS Health. The EDRM Product provisions a full end-to-end process of digitisation, data capture, conversion, storage and retention with a custom interface for document retrieval. Architecture and implementation of enterprise data capture and records management solutions built upon Kofax and SharePoint technologies to customers within the public sector. The design of data migration strategies to consolidate and migrate hundreds of thousands of documents from various information management systems into EDRM. Architecture and development of a custom data migration tool to import the data from file shares into EDRM Authoring, co-authoring, review and approval of technical documentation including high and low-level technical designs, technical release notes and solution documentation. Lead Kofax Consultant responsible for all data capture solutions within EMIS Health. Working with Business Development Managers to identify opportunities and upsell to existing key accounts. Requirements gathering – hosting workshops, one-to-one sessions and demonstrations to capture functional and non-functional requirements using prioritisation frameworks such as MoSCoW. Creation and delivery of technical pre-sales presentations and solution demonstrations. Technical Project lead responsible for key document creation (PIDs and Project Plans).

Shropshire

Implementation of one of the largest Invoice Data Capture solutions within Europe to the world's second largest computer distributorDesign and implementation of a data capture solution for a major insurance company to enable the business to process in the region of 27 million electronic documents per yearProvide consultancy services along with solution design and delivery for key Kofax customers on behalf of Kofax Professional ServicesProvide consultancy services to five leading organisations on behalf of a major Kofax partner in Germany. Tasks include: requirement analysis, enterprise level solution design and the implementation of Pan-European projects for large multinational companiesProvide Kofax expertise within workshops hosted across Europe with a partner system integrator to gather country specific requirements and demonstrate Kofax software to Finance Directors, IT and end-usersInvestigate and demonstrate how vendor specific software products could help address specific business requirements for existing customers through long-term trusted relationshipsProvide support and maintenance for internal infrastructure to ensure smooth day to day running of the business and provide high availability for cloud servicesImplementation of leading Microsoft technologies to ensure that our managed “cloud” service is resilient and highly available. These technologies include: Hyper-V, System Centre Operations Manager, System Centre Data Protection Manager and System Centre Virtual Machine ManagerConfiguration and maintenance of Exchange infrastructure and managed service SQL Cluster infrastructure

Computer Studies, Information Technology, 2,1

Modules included: Networking (Distinction), Visual Programming (Distinction), Data Analysis and Database Design (Distinction), Advanced.

A-Level Computing, Information Technology, (B),(B)