I lead two organisations. Firstly, Engineering Trust Training Ltd, an independent training provider with a reputation for delivering high quality apprenticeships across Oxfordshire and surrounding counties. Secondly, The Engineering Trust, a charity championing engineering in schools, promoting engineering as a career pathway and celebrate young people in engineering.

I managed a small team of full time staff who achieved big things! Together we delivered brilliant English language programmes integrating international students with local British children. We achieved high levels of student, parent and agent satisfaction and our pastoral care was described as ‘outstanding’ in our 2019 BAC inspection.I developed the programmes to appeal to our target audience and constantly looked for ways to improve the quality of delivery. I built the core product offering whilst remaining flexible to the opportunities that the market presented and the opportunities that came from being part of Dukes Education Group. I worked to nurture commercial relationships with 50 core international agents as well as establishing connections with a further 100 prospective international agents. I placed the company in a strong position for the 2020 season and international booking numbers started the year ahead of 2019 with more students looking to experience the unique, rewarding and beneficial programmes the Varsity has to offer.

Managed the operations, administration, governance, finance, marketing and HR. Strategically pushed the school forward, innovating and implementing changes that have improved workflow, working practices, process and student experience.

Fixed term contract. Set up and launched a summer language school. Developed the product and offering, building them into an activity and English Language Programme. Led the development of the brand and multi-channel marketing strategy. Designed and implemented the sales structure, selling internationally to parents and agents, managing them from initial enquiry through to arrival and departure. Built the operational structure, policy and procedure gaining BAC accreditation. Recruited operational staff, trained them and managed the initial summer season gaining positive feedback from students, parents and agents.

Fixed term contract. Negotiated and managed commercial procurement contracts with 150 suppliers, improving the conditions under which the Group Members purchased products. Created a new communications strategy which Increased member engagement and improved their volume of purchasing, simultaneously increasing supplier revenue. Initiated a marketing campaign to attract new members which included a referral scheme, introduction meetings and conferences where I presented to 100 farmers per event, increasing new members by 4 per month, quadrupling the groups previous average. Introduced operational improvements and efficiencies, cutting invoice processing time by 80% allowing product managers to focus on their primary role.

Fixed term contract. Critically reviewed their day-camp operations, identifying areas of improvement, implementing and managing change. Devised and delivered training of new processes, procedures and products then worked individually with staff to ensure understanding and successful delivery.

Worked with Far Frontiers to improve their routes to market and sales structure, developing their direct sales techniques and tools to attract and win new business. Implemented a new process to engage schools following their expedition to drive school retention and increase business from existing clients.

Managed, developed and evolved the business, reporting to the parent company and board of directors. Successfully operated the business delivering Ofsted registered sport and activity camps to 4000 children per day on 80 school venues across England. Developed the company’s mid/long term business plan and structure, meeting the KPI’s set by the boardSuccessfully sold the company's services into independent schools, securing long term commercial contracts – increasing from 60 to 80 venues. Full P&L and Capex control, with turnover on 3.5m generating 450k profit. Developed the brand, introducing new products, widening the offering to existing customers and increasing entry points for new customers.Managed 35 permanent staff and employed 800 temporary seasonal staff ensuring robust procedures in place regarding safeguarding, safer recruitment and DBS checks.Managed the company through a significant period of change following its sale in 2010.

Built the operational framework, product delivery and logistics that underpinned the company. Product delivery was across multiple UK venues including activities, child management, safety and the annual recruitment, training and deployment of 800 seasonal temp. staff. Companywide operations including company H&S, company HR, 10000sqft warehouse, and building maintenance with management of multiple budgets and staff teams.