Mark W. Email & Phone Number

Warren, Rhode Island, United States

Fire Fighter for the Town of Warren, RI. Success is a journey, not a destination. I never thought I would find a second calling at age 45. There are no words to convey how excited and humbled I feel on embarking on this profession change and adventure. Helping other people is something that has always given me energy. I want to make a difference in our.

Providence, Rhode Island, United States

Providence, Rhode Island, United States

Providence, Rhode Island Area

• Participated in a multi-year organizational transformation for 1,300 people through a Product Lifecycle Management (PLM) implementation yielding $MM in savings, doubled the return on investment
• End to end business process leader, business partner for all Boys brands across all functions providing excellent customer service, saving colleagues time and accelerating the learning & change curve
• Subject matter expert on Project Management for all category teams, working with three 3rd party vendors
• Led cross functional teams using a variety of disciplines: Lean, Six Sigma, Change Management, Project Management, and Process Management improving time to market (e.g. 33 days)
• Streamlined and improved business processes while creating and executing impactful projects and programs for a variety of cross functional areas, documenting ‘tribal knowledge’ and increasing awareness

Providence, Rhode Island Area

• Created a waste analysis project to identify over $10M in waste in the development process
• Training facilitator for a re-engineered Global Master Data Management system workflow which reduced the time of product item setup from 28 days to 2 days
• Co-led Organizational Change Management Center of Excellence, helped establish capability at Hasbro
• Defined, measured, analyzed, improved, and controlled business processes using Six Sigma while creating and executing cross functional project plans
• Refined integrated play (APP) process and roles & responsibilities
• Led numerous end-to-end process definition projects to map product category differences

Pawtucket, RI

• Project Lead – Documentation, Training, Test Lead – SCM SAP global implementation on time and in budget
• Member of an international Global Planning core team that implemented a new Global Supply Chain planning system (SCM in SAP) across enterprise on time and in budget
• Led testing, training and documentation efforts for demand planners and global supply planners worldwideMember of Quality Core Team, created over 100 flow diagrams, discovered 48 process areas with 120 action items.

Member of a Global Planning core team (international) that implemented a new Global Supply Chain planning system. Led testing, training and documentation efforts. Member of a Master data training team.

• Analyzed and tracked information from multiple systems for all unique emerging channel offerings to provide entire value chain with as much information as possible
• Led monthly meetings for Emerging Channels Sales, Operations Planning, and Marketing to resolve critical product development or supply chain issues
• Created and instituted specials and exclusives launch form process between Marketing and Operations Planning which saved time and money by ensuring customer request scope was known upfront

Facilitate weekly status meetings for new product development w/ key stakeholders from various functional departments.Manage critical path data while adhering to corporate processes and GTIN regulations.Lead global data synchronization of information as it relates to new product development through the publication of weekly milestone reports.Maintain data.

Yearlong MBA project in conjunction with Management Consulting Teams course. •Developed strategic marketing plan to sell existing services, which include management of business operations for medical practices and consortium members, and define a new consulting service.•Created and administered market assessment surveys to benchmark competitors, research.

Yearlong MBA team project in conjunction with Business Process Management course.•Gathered and documented requirements for project to address “access issues” at this leading teaching hospital with a high patient volume.•Designed a working model of the current “as-is” parking supply and demand process.•Conducted growth simulations in order to provide.

•Promoted to ATM custodian after four months; assumed management responsibility for $255K.•Consistently maintained near perfect balance record. •Received seven Gold Star awards for excellence in customer service; received Star Teller recognition from District Manager.•Contributed to the Cohasset branch achieving “top ten customer favorability” out of all.

•Coordinated new product requests with laboratory staff for product development.•Efficiently maintained information database of 7,000 confidential lab results which enabled customer service to help end-users in half the time previously needed.•Oversaw the implementation of “new features” by website consultant. Assisted with domain name.

•Added value to sales force by providing onsite technical repair visits.•Repaired and coordinated all printers shipped in and out of Salt Lake City office. •Created quick reference guides for printing systems to alleviate customer frustrations during installation and increase overall customer satisfaction leading to repeat and new business.

Alagnak River, Alaska

During the summers I worked as a recreational fishing guide at a remote fishing lodge in Alaska helping guests catch several species of salmon. Prior to this I worked as a camp hand for 5 summers helping to fix: outboard motors, diesel generator, electrical, plumbing, carpentry.

Mba, Management Of Operations And Technology

Activities and Societies: •President, Graduate Management Association (2005-2006) •VP Finance, Graduate Management Association (2004-2005).

Ba, Economics

Activities and Societies: •VP, Bates Men’s Rugby Football Club (1997-1998)

Executive Certificate, Lean Management

Sea Semester Certificate W-155, Oceanography, Marine Biology, Nautical Science, Maritime History

SEA (Sea Education Association) is an educational institution dedicated to exploration, understanding and stewardship of the oceans, and.