Mark Wakelin Email & Phone Number

Tamworth, England, United Kingdom

London, England, United Kingdom

- Lead and participate in the design, development, and implementation of the main application,ensuring high-quality code and adherence to best practices.- Provide technical expertise and support to the development team. Collaborate with cross-functional teams to drive projects to successful completion.- Contribute to the architectural decisions of the system, ensuring scalability, maintainability,and performance.- Conduct thorough code reviews to ensure code quality, adherence to coding standards, andidentify areas of improvement.- Actively participated in the software development workflow by conducting thorough codereviews through PRs and personally reviewing and scrutinising other developers' codechanges before they were committed. These measures were instrumental in upholding codequality, ensuring compliance with coding standards, and pinpointing opportunities forenhancement within our development process.- Analyse complex technical issues, propose and implement solutions to address challengesand improve system performance.- Develop and execute unit tests, integration tests, and system tests to identify and fix defectsin the software to maintain a high level of software quality.- Set up and maintain CI/CD pipelines to automate the deployment process and ensure asmooth and efficient release cycle.- Stay up-to-date with the latest technologies and trends in software development. Evaluateand recommend new tools, frameworks, and technologies to enhance developmentprocesses.- Collaborate with product managers, designers, and other stakeholders to understandrequirements and deliver high-quality software solutions.- Improve and refactor existing code to enhance maintainability, modularity, and extensibility, while actively collaborating with other developers, including through paired programming, to promote and facilitate similar code quality enhancements throughout the development process.

Lichfield, England, United Kingdom

- Maintaining BAU and technical debt (regardless of programming language) using AzureDevOps Agile fortnightly sprint boards and clearing down tickets. Creating developer testnotes and release notes for the test team and present at the Change Acceptance Boardmeeting for final approval into Production.- Liaising with Third Party suppliers in India and Ireland regarding new and legacy software andpresenting to stakeholders proposed implications of impacts.- Creating and maintaining microservices that all flow through Enterprise Service Bus andproviding third line support for Application Support.- Provided a POC for a Healthcare system to Stakeholders that was successfully approved.From this created web front-end using React and back-end through the usualESB/microservices.- Developed custom API connectors and middleware to establish secure and efficient datacommunication between diverse software applications and Microsoft CRM.- Utilised REST and SOAP protocols to interact with external APIs, ensuring optimal datasynchronisation within the CRM environment.- Develop and maintain Microsoft AX in X++ to suit current projects billing needs.- Help and support when Application Support have struggled with any triage of issues andexplore logs and locally debug to try and aid as much as possible.- Set up and maintain CI/CD pipelines with TeamCity and Octopus

Cheltenham, England, United Kingdom

- Further developed the software package called Intelliga to suit PSU internal requirements.- Integrated Intelliga with Sage software by sending invoices directly to Sage, rather thanexporting to MS Excel and importing.- Enabled Intelliga to link to aBILLity telecommunications billing platform for PSU’s monthlybill-run.- Created an online portal for customers to view their monthly phone and call bills.- Created an online portal for users to log potholes (on council websites) with various visualaids. Using Asp.net MVC C# / SQL Server with Web Api’s this enabled the council membersto easily define issues with roads and improved the Highway efficiency of the relevantcouncils.

Burton Upon Trent, England, United Kingdom

- Created in 3 months a fully functional ERP software package called Intelliga that was noticedby a mainstream telecommunications distributor and teamed up with them for sole distributionrights.- Developed initially in VB6 and SQL Server, quickly evolved to VB.net as a WF application.- Created installation CD’s and regular updates which we sent out monthly.- Features of the software included CRM, Service Desk, Accounts, Purchasing, Quotation,Stock Control, Supplier Management, Catalogue Management- Created a separate solution called DIAG which was for telecommunication engineers. Itenabled them to receive all customer information and receive and push customer signaturesback to Intelliga.- As a commercial solution, Intelliga sold to 30 customers and is still being used today.

Tamworth, England, United Kingdom

- Managed supplier chains and implemented cost reductions.- Implemented improvements to the manufacturing quality ISO9001 standards anddocumentations.

Stafford, England, United Kingdom

- Created and maintained software for the public sector, mostly councils, using vb6 and MSAccess database backend. Distributed using installation wizards.- Created Windows Form software for areas such as Highway control, Asset management,Trees, and hedge management to improve visibility of assets and issues for employees andmanagement.

Swadlincote, England, United Kingdom

- Controlled testing of all gas fires and artificial coals within the gas room.- Created SOPs for packaging of artificial coals and logs by using standard boxes and workingthe most efficient layout. Used AutoCAD to draw package drawings for manufacturingoperatives.- Created bespoke wages system using Borland DB.- Created bespoke tooling system using VB6 and MS Access.