Mark Wakeman Email & Phone Number

Texas, United States

Immediate response to open shift coverage when dispatched by the management teamManages the schedules and guards on siteEngage in conflict resolution on siteAssists client with duties as assigned.Aids in maintaining an orderly workplace.Trains new personnel on the proper procedures and policies under direction of management.Makes decisions regarding the safety & security of the site with the aid of United Protective Services post orders.Maintains daily activity logs… Show more Immediate response to open shift coverage when dispatched by the management teamManages the schedules and guards on siteEngage in conflict resolution on siteAssists client with duties as assigned.Aids in maintaining an orderly workplace.Trains new personnel on the proper procedures and policies under direction of management.Makes decisions regarding the safety & security of the site with the aid of United Protective Services post orders.Maintains daily activity logs in accordance to post orders.Creates incident reports for unique incidents on site.Observes and reports all suspicious activity in accordance with post orders.Ensures all United Protective Services equipment is well maintained and accounted for before, during and after each shift. Show less

Fort Worth, Texas, United States

 Patrolled parking lots Eliminated homeless population Maintained outstanding customer service to everyone Direct traffic in parking lot Performed scan checkpoints (NFC Tags) Catch and prosecuted shoplifters Retrieved stolen goods from shoplifters

Fort Worth, Texas, United States

 Vehicle patrol of businesses, warehouses, apartment complexes Interior business patrol Responded to alarm calls Escorted employees to their vehicles Parking lot patrol

 Law enforcement patrols Interviewed witnesses, victims, and suspects in investigations Crime scene security and processing Arrest and charge criminal suspects

Fort Worth, Texas, United States

 Managed a team of 22 security officers Scheduled Security operations Evaluated officer performance Patrolled Interview witnesses, victims, and suspects in investigations Performed internal investigations Created and implemented safety and security protocols and procedures Distribution, communication, and training of all procedures Maintained outstanding customer service to everyone Responded to emergencies Created and maintained an… Show more  Managed a team of 22 security officers Scheduled Security operations Evaluated officer performance Patrolled Interview witnesses, victims, and suspects in investigations Performed internal investigations Created and implemented safety and security protocols and procedures Distribution, communication, and training of all procedures Maintained outstanding customer service to everyone Responded to emergencies Created and maintained an incident response program Evaluated and fixed security weak points on property Created digital files (Logs, Incident Reports, Daily Reports, Request Offs, Etc.) Track patterns of criminal activity and adjusted security measures to counter those crimes CCTV operator and installer including camera placement Upgraded security systems (Access Control, Cameras, Badge Readers, Motion Detection, Locks, and Software to run all of them) Payroll (ADP and OnPay) Performed scan checkpoints (NFC Tags) Inspected fire extinguishers Logged in and out deliveries Signed in visitors Checked all employees at the gate to gain access to property Show less

Fort Worth, Texas, United States

 Managed a team of 90 security officers Scheduled Security operations Evaluated officer performance Patrolled Interviewed witnesses, victims, and suspects in investigations Performed internal investigations Created and implemented safety and security protocols and procedures Distribution, communication, and training of all procedures Maintained outstanding customer service to everyone Responded to emergencies Created and maintained an… Show more  Managed a team of 90 security officers Scheduled Security operations Evaluated officer performance Patrolled Interviewed witnesses, victims, and suspects in investigations Performed internal investigations Created and implemented safety and security protocols and procedures Distribution, communication, and training of all procedures Maintained outstanding customer service to everyone Responded to emergencies Created and maintained an incident response program Evaluated and fixed security weak points on property Created digital files (Logs, Incident Reports, Daily Reports, Request Offs, Etc.) Tracked patterns of criminal activity and adjusted security measures to counter those crimes CCTV operator and installer including camera placement Upgraded security systems (Access Control, Cameras, Badge Readers, Motion Detection, Locks, Turnstiles, and Software to run all of them) Payroll (ADP) Performed scan checkpoints (Wand) Signed in visitors Managed a Global Security Operations Center Interviewed candidates for security officer positions Show less

Fort Worth, Texas, United States

 Managed a team of 7 security officers Checked trucks in and out  Security operations Evaluated officer performance Patrolled Interviewed witnesses, victims, and suspects in investigations Signed in visitors Maintained outstanding customer service to everyone Evaluated and fixed all known and unknown security weak points for client

Holden, Missouri, United States

 Provide for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations. Identify, pursue, and arrest suspects and perpetrators of criminal acts. Record facts to prepare reports that document incidents and activities. Review facts of incidents to determine if criminal act or statute violations were involved. Render aid to accident victims and other persons… Show more  Provide for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations. Identify, pursue, and arrest suspects and perpetrators of criminal acts. Record facts to prepare reports that document incidents and activities. Review facts of incidents to determine if criminal act or statute violations were involved. Render aid to accident victims and other persons requiring first aid for physical injuries. Testify in court to present evidence or act as witness in traffic and criminal cases. Evaluate complaint and emergency-request information to determine response requirements. Patrol specific area on foot, motorized conveyance, responding promptly to calls for assistance. Monitor, note, report, and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area. Investigate traffic accidents and other accidents to determine causes and to determine if a crime has been committed. Photograph or draw diagrams of crime or accident scenes and interview principals and eyewitnesses. Monitor traffic to ensure motorists observe traffic regulations and exhibit safe driving procedures. Relay complaint and emergency-request information to appropriate agency dispatchers. Issue citations or warnings to violators of motor vehicle ordinances. Direct traffic flow and reroute traffic in case of emergencies. Inform citizens of community services and recommend options to facilitate longer-term problem resolution. Provide road information to assist motorists. Process prisoners and prepare and maintain records of prisoner bookings and prisoner status during booking and pre-trial process. Inspect public establishments to ensure compliance with rules and regulations. Act as official escorts, such as when leading funeral processions or firefighters. Show less

Bachelor'S Degree, Criminal Justice/Police Science

Associate'S Degree, Criminal Justice/Police Science

Police Academy and Associate's Degree