Mark Waldron Email & Phone Number

Telford, United Kingdom

Interserve Support Services is a vastly diverse outsource organisation with over 29,000 employees. Key ResponsibilitiesLeading a HR Data and MI team within a HR Shared Service CentreMigrating data on mass into the HRMS (MS Dynamics)Cleansing data within the HRMS (MS Dynamics)Production of standard reports for submission up to Board LevelProduction of ad hoc reports for HR Managers/Directors and for the business up to Board levelSubmission of Diversity data… Show more Interserve Support Services is a vastly diverse outsource organisation with over 29,000 employees. Key ResponsibilitiesLeading a HR Data and MI team within a HR Shared Service CentreMigrating data on mass into the HRMS (MS Dynamics)Cleansing data within the HRMS (MS Dynamics)Production of standard reports for submission up to Board LevelProduction of ad hoc reports for HR Managers/Directors and for the business up to Board levelSubmission of Diversity data analysisBulk uploads of employees who have TUPE transferred to InterserveReporting on Call Centre performance using CMS SupervisorKey AchievementsData Cleanse - Data Quality Measure has risen from 37.61% to 80.44% in 12 monthsAnnual Pay Review of over 5000 employees - Initial analysis of all employees, remove ineligible employees, calculate new pay rates, ensure they are sent a letter and engage with the outsourced payroll providerReport Specification for reporting suites from MS DynamicsUAT and Regression testing of MS Dynamics system enhancementsOver 6000 employees uploaded into MS Dynamics as a result of TUPE transfer Show less

Tata Consultancy Services offer a wide range of IT services, outsourcing and business solutions. TCS signed a deal in January 2009 with Phones 4u to manage its IT Operations.Key ResponsibilitiesWriting Infomix SQL stored procedures to report on sales performanceMaking report available to appropriate employees via company intranet siteUpdating database tables with monthly sales target figuresAmend existing stored procedures and HTML reports to incorporate business… Show more Tata Consultancy Services offer a wide range of IT services, outsourcing and business solutions. TCS signed a deal in January 2009 with Phones 4u to manage its IT Operations.Key ResponsibilitiesWriting Infomix SQL stored procedures to report on sales performanceMaking report available to appropriate employees via company intranet siteUpdating database tables with monthly sales target figuresAmend existing stored procedures and HTML reports to incorporate business changes or error fixesInvestigate slow running code or system issuesMonitor transaction costs via Server Studio and directly on Unix server via an application called PuttyWriting reports using Oracle Discoverer and Oracle Reports 6iKey AchievementsEnsuring accurate and timely reports available to sales staff during peak trading periodsEnd to end delivery of the Scanned Proofs reports; including table design and creation, report specification with the Compliance team, report creation, UAT and any on going maintenance Show less

Caudwell Communications were the fixed line division of the Caudwell GroupKey ResponsibilitiesLead a team of two junior analysts in the production and distribution of sales reportsCreate Access databases to hold large quantities of sales and customer dataCreate reports in Excel to detail sales performance and customer satisfactionAssisted in the production of the monthly board presentationKey AchievementsSuccessfully managed the department in the… Show more Caudwell Communications were the fixed line division of the Caudwell GroupKey ResponsibilitiesLead a team of two junior analysts in the production and distribution of sales reportsCreate Access databases to hold large quantities of sales and customer dataCreate reports in Excel to detail sales performance and customer satisfactionAssisted in the production of the monthly board presentationKey AchievementsSuccessfully managed the department in the absence of immediate managerLead the MIS Team involvement in the implementation of a data warehouse and Business ObjectsBuilt the reporting suite in Access and Excel Show less

Goodrich Actuation Systems are a leading global supplier of fault tolerant flight controls to both civil and military customers.Key ResponsibilitiesAnalyse purchase data for historic and future orders using Microstrategy and ExcelProduce PowerPoint presentations for Commodity managers to use in supplier meetingsPerform statistical analysis using MinitabReport specifications of the reports required by Strategic SourcingKey AchievementsLead the… Show more Goodrich Actuation Systems are a leading global supplier of fault tolerant flight controls to both civil and military customers.Key ResponsibilitiesAnalyse purchase data for historic and future orders using Microstrategy and ExcelProduce PowerPoint presentations for Commodity managers to use in supplier meetingsPerform statistical analysis using MinitabReport specifications of the reports required by Strategic SourcingKey AchievementsLead the Strategic Sourcing team involvement in the implementation of a new reporting suite, saving the department circa $350k per annumAssist IT in coding the reports using SQL and XMLUAT of the new reports Show less