Mark Wallace
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Mark Wallace Email & Phone Number

Marketing Manager (Associate VP) at Barclays
Location: Sunderland, England, United Kingdom 8 work roles 2 schools
1 work email found @barclays.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email m****@barclays.com
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Current company
Barclays
Role
Marketing Manager (Associate VP)
Location
Sunderland, England, United Kingdom
Company size
64406 employees

Who is Mark Wallace? Overview

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Quick answer

Mark Wallace is listed as Marketing Manager (Associate VP) at Barclays, a company with 64406 employees, based in Sunderland, England, United Kingdom. AeroLeads shows a work email signal at barclays.com and a matched LinkedIn profile for Mark Wallace.

Mark Wallace previously worked as Associate VP, Video Banking Operations Manager at Barclays and Social Media Manager at Barclays. Mark Wallace holds Gnvq, Level Advanced, Business from Bede College.

Company email context

Email format at Barclays

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{first}.{last}@barclays.com
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Profile bio

About Mark Wallace

For almost thirty years, I’ve built a distinguished career in the banking and finance industry as an executive, social media expert, and project manager. I possess a proven track record of driving continuous improvement while ensuring increased customer engagement and retention through targeted initiatives.Throughout the years, I’ve gained valuable knowledge and insight into marketing strategies and project management principles. As a business leader, I’ve been responsible for developing and implementing essential platforms designed to enhance productivity, efficiency, and customer experience. My passion for people allows me to build strategic relations with relevant stakeholders, including executives, senior leaders, colleagues, and customers.I serve as Associate VP and Video Banking Operations Manager and filled in as the Director and Head of Site for Doxford Park for a short time. As a leader within Barclays Bank since 2009, I ensure continued compliance while expanding channel delivery and commercial returns. I’ve left a legacy of increased process improvement, client relations, and resolving escalated issues with empathy and determination.My areas of expertise include: Data Analysis ▪ Analytical Thinking ▪ Project Management ▪ Team Leadership ▪ Data Presentation ▪ Time Management ▪ Teamwork ▪ Interpersonal Communication ▪ Customer Service ▪ Conflict Resolution ▪ Problem-Solving I thrive on opportunities to build my network, so please feel free to send me a message or reach out at m.wallace3@sky.com.

Listed skills include Social Media Marketing, Strategy, Team Leadership, Data Analysis, and 35 others.

Current workplace

Mark Wallace's current company

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Barclays
Barclays
Marketing Manager (Associate VP)
london, greater london, united kingdom
Website
home.barclays
Employees
64406
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Company profile
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8 roles · 31 years

Mark Wallace work experience

A career timeline built from the work history available for this profile.

Marketing Manager (Associate Vp)

Current
Barclays

Sunderland, England, United Kingdom

2023 - Present ~3 yrs 4 mos

Associate Vp, Video Banking Operations Manager

Barclays

Sunderland, England, United Kingdom

  • Oversaw the custom-built video banking platform change to Amazon Chime
  • Led the Salesforce development and implementation
  • Served as the temporary Director and Head of Site for Doxford Park, coordinating the closure and transition from Teesside to Sunderland sites
  • Improved Video Banking NPS while expanding channel delivery and commerciality return
  • Ensured compliance with safety standards throughout the pandemic
  • Expanded the video operation by recruiting qualified internal personnel
2019 - 2023 ~4 yrs

Social Media Manager

Barclays

Sunderland, United Kingdom

  • Managed the social media customer service team
  • Initiated strategies and promoted growth while meeting and exceeding KPIs
  • Exceeded quality service expectations while achieving a 10-minute average response time
  • Covered the open and in-app secure chat and messaging
  • Developed training material for responses and conversations, covering tone of voice and best practices adopted organisation-wide
  • Became the largest Facebook page of any UK financial institution, including recognition on the Social Bankers Top 100 social brands
2014 - 2019 ~5 yrs

Business Project Lead

Barclays

Liverpool Contact Centre

Developed and set up the Business Banking Team in the Liverpool Contact Centre.

Mar 2014 - Aug 2014

Business Team Leader

Barclays

Sunderland, United Kingdom

Oversaw a team of key-timers across Business Banking.

2013 - 2014 ~1 yr

Business Performance Coach

Barclays

Sunderland, United Kingdom

  • Project managed the redesign of training across Barclays Business within the Sunderland Contact Centre
  • Oversaw a team of Performance Coaches throughout the implementation for new inductions
May 2012 - Dec 2012

Business Advisor

Barclays

Sunderland, United Kingdom

  • Offered guidance on multiple aspects of operations, from sales and customer service to team leadership
  • Exceeded sales targets across retail products, including account upgrades, credit cards, loans, savings, home & life insurance
  • Resolved inquiries, complaints, and escalated issues with empathy and understanding
  • Offered training, guidance, and motivation to new PBs
2009 - 2012 ~3 yrs

Branch Manager

Yorkshire Bank

North East, England, United Kingdom

Earned multiple promotions to become a Branch Manager.

1995 - 2009 ~14 yrs
Team & coworkers

Colleagues at Barclays

Other employees you can reach at home.barclays. View company contacts for 64406 employees →

JD Julian Davies Julian Davies Colleague at Barclays Newport, Wales, United Kingdom, United Kingdom View → HG Harsh Gaur Harsh Gaur Colleague at Barclays Delhi, India, India View → AG Andrew Gorman Andrew Gorman Colleague at Barclays United Kingdom, United Kingdom View → AA Anant Ashok Sawant Anant Ashok Sawant Colleague at Barclays Pune, Maharashtra, India, India View → AX Agnes X. Agnes X. Colleague at Barclays New York, New York, United States, United States View → KG Kiesha Gardener, Cfa Kiesha Gardener, Cfa Colleague at Barclays London, England, United Kingdom, United Kingdom View → SY Sejal Yeole Sejal Yeole Colleague at Barclays Chinchwad, Maharashtra, India, India View → NA Nitin Agrawal Nitin Agrawal Colleague at Barclays Pune, Maharashtra, India, India View → AT Aparna Tiwari Aparna Tiwari Colleague at Barclays Vasai Virar, Maharashtra, India, India View → FQ Fatima Qureshi Fatima Qureshi Colleague at Barclays Barking And Dagenham, England, United Kingdom, United Kingdom View →
2 education records

Mark Wallace education

Gnvq, Level Advanced, Business

Bede College

Gcse'S

Farringdon Comprehensive School
FAQ

Frequently asked questions about Mark Wallace

Quick answers generated from the profile data available on this page.

What company does Mark Wallace work for?

Mark Wallace works for Barclays.

What is Mark Wallace's role at Barclays?

Mark Wallace is listed as Marketing Manager (Associate VP) at Barclays.

What is Mark Wallace's email address?

AeroLeads has found 1 work email signal at @barclays.com for Mark Wallace at Barclays.

Where is Mark Wallace based?

Mark Wallace is based in Sunderland, England, United Kingdom while working with Barclays.

What companies has Mark Wallace worked for?

Mark Wallace has worked for Barclays and Yorkshire Bank.

Who are Mark Wallace's colleagues at Barclays?

Mark Wallace's colleagues at Barclays include Julian Davies, Harsh Gaur, Andrew Gorman, Anant Ashok Sawant, and Agnes X..

How can I contact Mark Wallace?

You can use AeroLeads to view verified contact signals for Mark Wallace at Barclays, including work email, phone, and LinkedIn data when available.

What schools did Mark Wallace attend?

Mark Wallace holds Gnvq, Level Advanced, Business from Bede College.

What skills is Mark Wallace known for?

Mark Wallace is listed with skills including Social Media Marketing, Strategy, Team Leadership, Data Analysis, Coaching, Social Media Measurement, Social Media, and Mi Analysis.

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