Mark Waller

Mark Waller Email and Phone Number

Hotel Manager Waldorf Astoria Park City @ Waldorf Astoria Park City
Mark Waller's Location
Park City, Utah, United States, United States
Mark Waller's Contact Details
About Mark Waller

A self-motivated professional with over 27 years of operations and hospitality experience combined with effective relationship development and interpersonal skills. A dynamic career within a luxury hotel brands, specializing in Rooms Division, Meetings and Special Events, Quality Improvement, Finance and Purchasing, with strong qualifications in employee and leadership development, team building and team leadership. An effective trainer and mentor with people of diverse backgrounds who is dedicated to innovative concept design, continuous improvements in quality, productivity, efficiency and creating unique, memorable and personal experiences.

Mark Waller's Current Company Details
Waldorf Astoria Park City

Waldorf Astoria Park City

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Hotel Manager Waldorf Astoria Park City
Mark Waller Work Experience Details
  • Waldorf Astoria Park City
    Hotel Manager
    Waldorf Astoria Park City Aug 2023 - Present
    Park City, Ut, Us
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  • 'Alohilani Resort Waikiki Beach
    Hotel Manager
    'Alohilani Resort Waikiki Beach Aug 2021 - Aug 2023
    Honolulu, Hawaii, Us
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  • Halekulani
    Executive Assistant Manager
    Halekulani May 2018 - Jul 2021
    Honolulu, Hi, Us
    Strategic leadership and oversight of hotel operations in a luxury beach front resort generating room revenues of $83 million dollars annually. Directed the daily activities of a 430+ team which includes Front Services, Front Office, Concierge, Reservations, Communications, Housekeeping, Laundry, Engineering, Florist, Spa, Pool, Guest Relations and Print Shop operations.
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  • Four Seasons Hotels And Resorts
    Director Of Rooms
    Four Seasons Hotels And Resorts Jul 2015 - 2018
    Toronto, Ontario, Ca
    Responsible for the oversight and strategic leadership of the Rooms Division in a luxury hotel generating room revenues of $24 million dollars annually. Directed the daily activities of a 130+ Rooms Division team which includes Guest Services, Valet Parking, Front Office, Concierge, Reservations, Communications, Housekeeping and Laundry operations.
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  • Four Seasons Hotels And Resorts
    Learning And Standards Manager
    Four Seasons Hotels And Resorts Nov 2012 - Jun 2015
    Toronto, Ontario, Ca
    Responsible for the overall learning and development culture for a 350+ workforce in a luxury hotel environment including onboarding, development planning, standards assessment and achievement.
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  • The Ritz-Carlton Hotel Company, L.L.C.
    Accounting Manager
    The Ritz-Carlton Hotel Company, L.L.C. Jan 2009 - Oct 2012
    Bethesda , Md, Us
    Lead the accounting office and purchasing departments that support 450 employees, with a goal of improving leadership’s financial acumen, maintaining a control environment and improved purchasing efficiencies
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  • The Ritz-Carlton Hotel Company, L.L.C.
    Quality Manager
    The Ritz-Carlton Hotel Company, L.L.C. Jul 2005 - Jan 2009
    Bethesda , Md, Us
    Create guest focused strategic plans. Lead and participated in quality improvement teams that translate the voice of the customer into core competencies which provided strategic advantage. Ensure business goals and objectives are met and continuously improved upon. Provide training, guidance, mentorship and development to hotel leadership and employees
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  • The Ritz-Carlton Hotel Company, L.L.C.
    Front Of House Manager
    The Ritz-Carlton Hotel Company, L.L.C. Jun 2004 - Jul 2005
    Bethesda , Md, Us
    Lead the day-to-day running of a luxury resort hotel Front Office, Call Center and Guest Services departments to successfully execute all front of house operations, including guest arrival and departure experience
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  • The Ritz-Carlton Hotel Company, L.L.C.
    Senior Event Manager
    The Ritz-Carlton Hotel Company, L.L.C. Nov 2003 - Jun 2004
    Bethesda , Md, Us
    Effectively planned and executed high level and complex meetings and special events. Supported administrative roles and responsibilities of Director of Meetings and Special Events. Communicated information to the hotel staff and followed through on details of the programs.
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  • The Ritz-Carlton Hotel Company, L.L.C.
    Conference Services Manager
    The Ritz-Carlton Hotel Company, L.L.C. Jul 2002 - Nov 2003
    Bethesda , Md, Us
    Responsible for planning and execution of corporate meetings.
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  • The Ritz-Carlton Hotel Company, L.L.C.
    Front Of House Manager
    The Ritz-Carlton Hotel Company, L.L.C. Jan 2001 - Jun 2002
    Bethesda , Md, Us
    Preopening Leadership team responsible for creating, installing and implementing all Front of House operating processes including Guest Services, Front Office, Call Center and Concierge departments. Led Guest Services, Front Office, Call Center and Concierge departments which contributed to the hotel being awarded its first Mobil Five Diamond rating.
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  • Socog: Sydney Organising Committee For The Olympic Games
    Olympic Athlete Village Manager
    Socog: Sydney Organising Committee For The Olympic Games Jul 2000 - Dec 2000
    Sydney, Au
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  • The Ritz-Carlton Hotel Company, L.L.C.
    Front Office Manager
    The Ritz-Carlton Hotel Company, L.L.C. Nov 1998 - Jul 2000
    Bethesda , Md, Us
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Mark Waller Skills

Hotels Hospitality Resorts Training Front Office Hospitality Industry Hospitality Management Hotel Management Rooms Division Property Management Systems Event Management Pre Opening Team Building Leadership Event Planning Motivational Speaking Operations Management Food And Beverage Outstanding Interpersonal Communication Skills Project Management Purchasing Team Leadership Revenue Analysis Quality Management Project Coordination Highly Detail Oriented Accounts Receivable Product Innovation Mentoring Purchasing Processes Highly Motivated Self Starter Building Relationships Opening Hotels Concierge Services Opera Process Management Employee Relations Employee Training Employee Engagement Employee Recognition Problem Management

Mark Waller Education Details

  • University Of Sydney
    University Of Sydney

Frequently Asked Questions about Mark Waller

What company does Mark Waller work for?

Mark Waller works for Waldorf Astoria Park City

What is Mark Waller's role at the current company?

Mark Waller's current role is Hotel Manager Waldorf Astoria Park City.

What is Mark Waller's email address?

Mark Waller's email address is ma****@****ion.com

What is Mark Waller's direct phone number?

Mark Waller's direct phone number is +131069*****

What schools did Mark Waller attend?

Mark Waller attended University Of Sydney.

What skills is Mark Waller known for?

Mark Waller has skills like Hotels, Hospitality, Resorts, Training, Front Office, Hospitality Industry, Hospitality Management, Hotel Management, Rooms Division, Property Management Systems, Event Management, Pre Opening.

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