Mark Walling Email & Phone Number

Houston, Texas, United States

• Lead and manage PLC’s U.S. risk management program. • Implement and train on claims processing procedures and policies. • Serve as principal contact for all internal claims and incident reporting; coordinate with broker and/or carriers on the reporting and management of such claims. • Handle all aspects of worker’s compensation claims including collaborating with the human resources team on leave requirements, maintaining an active back to work program and minimizing return to work delays. • Coordinate and collaborate with carrier claims adjusters, human resources team, legal, and field management to reduce overall claims frequency and minimize claim costs. • Coordinate quarterly claims reviews with legal and senior management. • Create and publish monthly and quarterly reports including, without limitation, loss runs, reserve reports and key performance indicators (KPIs) on claims metrics to assist in the meaningful improvement of accident/incident rates. • Utilize claims metrics to create key issues safety training for field operators. • Coordinate with senior management and insurance broker in the annual renewal submissions for all US property, casualty, and umbrella lines. • Manage certificate of insurance process for all third-party vendors of Company. • Manage US vehicle fleet program and related insurance. • Advise on contract terms and conditions, including due diligence review of acquisitions and dispositions, and other transactions or scenarios which give rise to risk. • Take on and complete other duties as assigned.

Houston, Texas Area

* Assist Sr. Director of Risk Management with risk analysis for insurance needs, recommend appropriate program structure, types and levels of risk to retain. * Manage TPA and Broker relationships. * Manage property and casualty claims globally. *Ensure claims are reported timely, tracked and adjusted correctly to recoup appropriate insurance recoveries. * Conduct quarterly claim reviews with insurance company's on open claims inventory. * Work closely with internal and external risk and legal resources to manage and oversee the management of claims. * Position claims for most expedient and favorable outcome. * Cultivate and maintain relationships with business stakeholders (Operations, HSE, Sales, Subcontracting, Human Resources, Accounting and Executive Management). * Manage the departments Claims Group, which consist of a staff of 3 Risk Analyst and Workers Compensation Claims / Risk Managers. * Ensure Medicare reporting compliance. * RMIS database management. * Advise on Subcontractor/Vendor insurance requirements and compliance.* OSHA 10 hour certified. * Serve as the primary contact on two multi-billion dollar LNG projects for OCIP insurance claim coordination issues.

Irving, Tx

Under minimal supervision responsibilities included investigating, handling and resolving catastrophic bodily injury claims to include death, amputations, traumatic brain injuries, severe burns, etc., oversee complex litigation matters, comply with internal best practice standards, review and respond to complex coverage questions, provide excellent customer service to insured's, etc. Over the last 10 years of service with Liberty Mutual significant experience was obtained handling energy related type losses. Contractual reviews of insurance and defense/indemnification provisions were routine. Issuance of tender demands for defense and indemnity (both contractually and as an Additional Insured) were made and also received and responded to.