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Accomplished Operations and Security Management Professional with extensive experience in managing profit & loss, preparing and executing budgets, and driving business to profitable growth. Experienced in business operations, project management, customer service, administration, and vendor relations. Demonstrated ability to improve processes, analyze and resolve complex issues and motivate teams. Experienced with ISO 9001-2000 registration compliance. Commercial rated pilot in single engine helicopter and fixed wing.
Allied Universal
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Client ManagerAllied Universal Aug 2016 - PresentAlexandria, VaRetained as a result of merger with Allied Barton and Universal Protection Service to manage the same portfolio of business as with previous job position with Universal Protection Service.
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Branch ManagerUniversal Protection Service (Acquired Guardsmark, Llc) Aug 2015 - Oct 2016Chantilly, VaRetained by Universal Protection Service upon acquiring Guardsmark, LLC. Branch reorganized with responsibilities for security operations in northern VA and Washington DC. Managed P&L and service delivery to 35 customers with $13 million in revenues.
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Manager In Charge (General Manager)Guardsmark, Llc May 2007 - Aug 2015Chantilly, VaPromoted to oversee operations for one of the company's largest districts with offices in the Dulles (northern VA), Richmond, and Norfolk areas encompassing 300 employees and $13 million in annual revenue. Ensures security operations service delivery to customers, many of whom are Fortune 1000 companies. Direct responsibility for defining work schedules, ensuring attainment of corporate performance goals, P&L accountability, optimizing levels of productivity and customer service. Controls… Show more Promoted to oversee operations for one of the company's largest districts with offices in the Dulles (northern VA), Richmond, and Norfolk areas encompassing 300 employees and $13 million in annual revenue. Ensures security operations service delivery to customers, many of whom are Fortune 1000 companies. Direct responsibility for defining work schedules, ensuring attainment of corporate performance goals, P&L accountability, optimizing levels of productivity and customer service. Controls budgets and oversees recruiting, staffing, administration, payroll, resource planning. Develop client relationships, implement organizational development plans, prepare performance reports, and develops business proposals. Coordinate closely with clients in developing physical security, policy guidelines, and compliance standards. Show less
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Branch ManagerGuardsmark, Llc Aug 2004 - May 2007Jackson, MsPromoted to manage the industrial and commercial physical security operations at 21 customer facilities throughout the state generating annual revenue of $3.1 million with 145 employees. Ensured contract compliance, prepared operational reports and profit plans. Supervised recruiting, financial management, employee relations, compensation planning, benefits, and performance review systems. Developed training programs and formulated and implemented standard operating procedures and policies in… Show more Promoted to manage the industrial and commercial physical security operations at 21 customer facilities throughout the state generating annual revenue of $3.1 million with 145 employees. Ensured contract compliance, prepared operational reports and profit plans. Supervised recruiting, financial management, employee relations, compensation planning, benefits, and performance review systems. Developed training programs and formulated and implemented standard operating procedures and policies in accordance with client requirements. Show less
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Account Manager And Protection Services ManagerGuardsmark, Llc Dec 2000 - Aug 2004Raleigh, Nc; Dulles, Va; Kansas City, MoInitially hired as Sr. Site Supervisor then quickly promoted to Account Manager responsible for overall management of physical security operations for eight accounts in Raleigh, NC. Subsequently, promoted to Protection Services Manager to oversee the physical security operations for a Fortune 100 customer at four facilities in northern VA then elevated to the national account position at the customer’s HQ in Kansas City. Managed security operations at our client's 18-building campus and… Show more Initially hired as Sr. Site Supervisor then quickly promoted to Account Manager responsible for overall management of physical security operations for eight accounts in Raleigh, NC. Subsequently, promoted to Protection Services Manager to oversee the physical security operations for a Fortune 100 customer at four facilities in northern VA then elevated to the national account position at the customer’s HQ in Kansas City. Managed security operations at our client's 18-building campus and oversaw contract compliance nationwide. Performed security assessments, risk analysis, and vulnerability reviews. Ensured customer satisfaction with contract compliance and service delivery. Developed standing operating procedures. Show less
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Senior Business AnalystResource Consultants, Inc. (Later Merged With Serco) 1998 - 2000Vienna, VaFunctioned as the operations manager for all contract military recruiting programs. Assisted in the development of business proposals and briefings. Developed and assisted in writing the business proposal that resulted in award of a $5M contract with the Dept of the Army in recruiting medical professionals. Developed policies, procedures, and standing operations manual for the newly awarded program. Developed initial learning and development program for the newly hired recruiters.
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Career Officer, Aviator (Operations, Plans, Training, Pilot)U.S. Army 1978 - 1998Served in progressively demanding assignments as a commissioned officer in the fields of armor, aviation, and recruiting. Commanded organizations up to 150 soldiers and directed 20-member staff as the operations officer for the northeast recruiting brigade consisting of 3,000 soldiers and civilians. Served as brigade operations officer in the 1990 Gulf War (DESERT STORM with the 101st Airborne Division and as Operations Officer during Operation JUST CAUSE in Panama in 1989. Military pilot.… Show more Served in progressively demanding assignments as a commissioned officer in the fields of armor, aviation, and recruiting. Commanded organizations up to 150 soldiers and directed 20-member staff as the operations officer for the northeast recruiting brigade consisting of 3,000 soldiers and civilians. Served as brigade operations officer in the 1990 Gulf War (DESERT STORM with the 101st Airborne Division and as Operations Officer during Operation JUST CAUSE in Panama in 1989. Military pilot. Awarded Bronze Star, Five Meritorious Service Medals, Army Commendation Medal, and Army Achievement Medal. Show less
Mark Walrod Skills
Mark Walrod Education Details
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English
Frequently Asked Questions about Mark Walrod
What company does Mark Walrod work for?
Mark Walrod works for Allied Universal
What is Mark Walrod's role at the current company?
Mark Walrod's current role is Security Operations Manager/General Manager.
What is Mark Walrod's email address?
Mark Walrod's email address is ma****@****hoo.com
What is Mark Walrod's direct phone number?
Mark Walrod's direct phone number is +170394*****
What schools did Mark Walrod attend?
Mark Walrod attended Virginia Military Institute.
What skills is Mark Walrod known for?
Mark Walrod has skills like Security Management, Security Operations, Security, Physical Security, Corporate Security, Protection, Surveillance, Private Investigations, Security Training, Access Control, Training, Emergency Management.
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