Mark Allen Email & Phone Number

Houston, Texas, Us

Minneapolis, Minnesota, Us

Operational TechnologyMy experience with wireless communication devices allowed me transition to the newly formed Operational Technology (OT) Connectivity team. The OT team is a network operations group with the objective of maintaining uninterrupted network connectivity to critical infrastructure. We own and manage the 654 backbone devices that provide the connection to our internal customers User Equipment (UE). Currently the network supports 500k UE devices but is rapidly expanding to 4M+ devices across 6 states. The OT environment is fast paced and highly rewarding. I have new toolbox and a list of fresh challenges to practice on.Plan and execute network wide firmware updates to Wi-SUN Mesh Network while minimizing network impact. To aid in planning firmware updates I build tools in Python leveraging machine learning algorithms. Python programs can be reused to plan future firmware updates. Minimize future network outages by conducting root cause analysis and presenting diagnostic reports to management. Prioritize emergency preparedness by keeping plans up to date and organized resources ready for dispatch. Have deployed Cell on Wheels to read 10k+ billing meters within 24 hours of notice.Continuously engineer the troubleshooting processes and develop tools such as log visualizations using Linux and Python. Applications and tools require little to no training and are currently used by technicians to perform their daily tasks.Actively instruct Xcel Energy technicians to troubleshoot and maintain network equipment through a training program I developed. Including deriving the process, writing technical documents, and provide instructor led training to all Xcel Energy's 175 technicians. The training program is critical to Xcel Energy’s successful execution of deploying 17.5k backbone devices across the 6-state service area. Python, Machine Learning, 3GPP 4G/LTE, Wi-SUN Mesh Networks, VSAT, BGAN

Minneapolis, Minnesota, Us

Field Area NetworksThe two functions of the Field Area Network (FAN) project were to construct a wireless network capable of serving critical infrastructure and to facilitate internal customer’s deployment of User Equipment (UE) on to the Radio Access Network (RAN). Over the course of this project, I had the opportunity to leverage a wide range of Engineering and Project Management skills in the application of wireless network design, planning, construction, and deployment.Overhauled WiMAX wireless network design using Radio Frequency (RF) Engineering and RF Propagation Prediction Software to prescribe changes to RAN. The optimized network designed required 10% less base stations than originally planned. When implementing changes to the network, increased network availability to UE devices and significant improvement to SINR measurements.Handled the completion of 22 tower erections in substations around high voltage equipment over 6-month period by coordinating with construction resources and providing cell site development, construction guidelines and site acceptance documents.Assisted internal project managers deployment of UE devices by documenting the progress and communicating to stake holders through reports and visuals the installation of 1771 devices spanning my time with Xcel Energy.Wrote scripts in Linux and Python to implement creative solutions on devices, aided in database management, modeled data for visualizations, used GIS to make maps, and many other resourceful tools utilized by my team.Python, Linux, Spectrum Analyzers, Vector Network Analyzers (VNA), Infovista Planet 7, Forsk Atoll, EDX Signal Pro, IEEE 802.16 WiMAX CBRS

Denver, Co, Us

As an Assistance in the Modern Language Lab I handled all the daily affairs of running a computer lab.Coached PC users of all levels of experience how to perform easy and advanced tasks.Arranged lab time for professors and classes.Scheduled lab employees .

Stamford , Ct, Us

I worked with a Dev-Ops team responsible for network of remote set-top box viewing platform. I developed a process for network monitoring, alerting, and automating using Software as a Service (SaaS) and integrated it into the network.Linux Red Hat 7, SaaS

Stamford , Ct, Us

-Sales and marketing for a private practice-Self motivated job with little to no supervision-Data Entry

Hauppauge, New York, Us

-Explaining the basics of driving along with mechanical operation and driving techniques-Create practical lessons in driving to students-Utilized dual controls in vehicles when needed-Assisted student to prepare for license examinations-Setup run defensive driving courses

Greenwood Village, Co, Us

Independently transport a variety of patients. Including---Wheel chair patients to and from appointments---Intoxicated patients to detox---Psychologically unstable patients to proper facilities Provide medical attention with EMT-B scope of practiceEvaluating patients stability for transportationTransport and transfer of patients to facility for definitive careWriting and filing trip reports

-Customer service -Introducing and educating customers to a new and exotic food-Maintained and developed a loyal customer base-Performed quality control and resolved customer complaints-Prioritized duties in a fast paced service industry, including assisting co-workers and responsibilities during peak hours-Daily managerial cash in and cash out

Bachelor'S Of Science (B.S.), Electrical Engineering

Transferred To University Of Colorado, Denver, Engineering