Mark Willard Email & Phone Number

Oakville, Ontario

- Part of a multi-disciplinary disability claims management team employing best practice principles in disability case management, early intervention, safe return to work and work accommodation- Responsible for adjudicating and managing short term disability claims, with a focus on minimizing absence duration and facilitating timely employee return to safe and suitable modified work, while working collaboratively with all stakeholders – employees, supervisors/managers, union representatives (CUPE, OPSEU, ONA), LTD insurance carrier, and healthcare providers

Oakville, Ontario

- Part of a multi-disciplinary disability claims management team working towards the effective case management of both non-occupational & occupational disability claims & return-to-work programs- Responsible for facilitating employee return to work to safe and suitable modified work through communication and cooperation with all stakeholders – employees, supervisors/managers, union representatives (CUPE, OPSEU, ONA), insurance/WSIB case managers, and healthcare providers- Responsible for managing database of Physical Demands Analysis and Cognitive Demands Analysis reports for all positions, and for facilitating updating of out-of-date reports or acquiring new reports through third party providers

- Part of a disability claims management team working towards the effective case management of occupational injury claims & return-to-work programs- Responsible for managing lost time claims & medically restricted employees through communication with WSIB, CAW union representatives, employees, supervisors, health care providers, etc.- Facilitating employee return to modified or regular work duties as efficiently as possible by assisting production supervisors in placing injured employees on suitable jobs- Conducting and preparing Physical Demands Analysis reports to assist with WSIB determination of claim entitlement and also assist with medical placement job suitability

- Part of a healthcare team focused on client rehabilitation of acute and chronic impairments resulting from motor vehicle accidents, sports injuries, workplace injuries, aging & other causes- Execution of Physiotherapists treatment plan for patients, including: thermotherapy, cryotherapy, modalities (Ultrasound, TENS, IFC, EMS/NMES, Laser), PROM, AROM, AAROM, cross-friction massage, massage, trigger point pressure, nerve stretches/mobilizations, exercise training with treadmills, stationary/recumbent cycles, elliptical trainers, stability balls, pulley weights, therabands, & free weights- S.O.A.P. Notation documentation of daily patient interaction/progress- Customer service – scheduling appointments, handling payments, responding to client questions/requests/complaints about services/products/billing

Hon. B.Kin, Kinesiology

Activities and Societies: Varsity FootballOUA Yates Cup Champions – Varsity Football 2000, 2001, 2002 Deans List – 1999-2000 Marauder.

Education record