Mark Williams Email & Phone Number

● Delivered information technology within scope, scheduled and budgeted with high quality. ● Ensured solutions with managers for three office locations to make sure relevant team members were able to engage with the customers. ● Developed supporting documentation and material including demonstrations, presentations to ensure solutions were easy to manage and repeatable for the new accounting software. . ● Effectively mitigated projects risks through risk identification and proactive planning with the consolidating the billing, accounting and purchasing systems of three companies into one system to effectively streamline and manage these processes. ● Worked closely with the Controller to align information technology business priorities would be met with the new accounting software. ● Identified and implemented tools that would created a Disaster Prevention Plan and to prevent the loss of data and provide a back-up in the event of a data loss. ● Used overseas consultants to help implement new accounting software for the company. ● Delivered projects with focus on customer service that focus on installing, and configuring software for service dispatching and billing functions for use on field service technician’s company issued tablets. ● Mentored and coached information support team of three individuals.

Listed skills include Team Leadership, Strategic Planning, Customer Service, Team Building, and 30 others.

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  University Of Bridgeport

  Computer Science