Mark Williams
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Mark Williams Email & Phone Number

CTO at EngageAi Pro | Leading AI Innovation in Customer Support | Driving Digital Transformation and Scalability at EngageAi Pro
Location: Sittingbourne, England, United Kingdom 5 work roles 1 school
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Role
CTO at EngageAi Pro | Leading AI Innovation in Customer Support | Driving Digital Transformation and Scalability
Location
Sittingbourne, England, United Kingdom

Who is Mark Williams? Overview

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Mark Williams is listed as CTO at EngageAi Pro | Leading AI Innovation in Customer Support | Driving Digital Transformation and Scalability at EngageAi Pro, based in Sittingbourne, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Williams.

Mark Williams previously worked as Chief Technology Officer at Engageai Pro and Director & Founder at The Alleam Group. Mark Williams studied at Sandown Court Community College.

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EngageAi Pro

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About Mark Williams

As the Chief Technology Officer (CTO) at EngageAi Pro, I lead the charge in revolutionizing customer service through cutting-edge AI-powered solutions. With a deep passion for technology and innovation, I am committed to leveraging artificial intelligence to help businesses scale efficiently, improve customer experiences, and stay competitive in a rapidly evolving market.At EngageAi Pro, we specialize in developing custom AI agents that seamlessly integrate with existing CRM systems, providing businesses with a cost-effective and impactful way to enhance their customer support. Our AI agents handle up to 80% of routine inquiries instantly, reducing response times by 70% and increasing customer satisfaction by 68%. We empower businesses to operate 24/7 without additional staffing costs, double efficiency without expanding teams, and navigate the complexities of AI adoption with ease.With over [number] years of experience in AI, machine learning, and software development, I have a proven track record of driving technological innovation and digital transformation across diverse industries. I am passionate about using technology to solve real-world problems and am always looking for new ways to create value through AI.My Expertise Includes:Leading AI and Machine Learning ProjectsDriving Digital Transformation InitiativesSeamless Integration of AI Solutions with CRM SystemsEnhancing Customer Experience through AI-driven SupportDeveloping Scalable and Cost-Effective Technology SolutionsI believe in the power of AI to transform customer service and am excited to be at the forefront of this change at EngageAi Pro. Feel free to connect if you’re interested in discussing AI, digital transformation, or exploring how our solutions can help your business thrive!

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Mark Williams's current company

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EngageAi Pro
Engageai Pro
CTO at EngageAi Pro | Leading AI Innovation in Customer Support | Driving Digital Transformation and Scalability
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5 roles

Mark Williams work experience

A career timeline built from the work history available for this profile.

Chief Technology Officer

Current

London Area, United Kingdom

As the Chief Technology Officer at EngageAi Pro, I am dedicated to harnessing the power of AI to revolutionize customer service and drive business growth. With a deep understanding of AI technology and a passion for innovation, I lead our talented team of engineers and data scientists to develop AI-powered solutions that enhance customer experiences and.

Jan 2023 - Present

Director & Founder

Current
The Alleam Group

United Kingdom

A finely tuned, compliant marketing and advertising service for the following areas:Workers CompensationPersonal InjuryImmigrationDivorceOur expertise is in the US market.We deliver a predictable number of high quality leads day in, day out.A proven blend of paid advertising, combining Social Media, Search and Retargeting plus more, alongside expert.

Jan 2013 - Present

Business Manager - Business Manager Of The Year 2011

Finance Cove & Training

Providing first class Business Manager Cover to Prestige Dealers in the Motor Industry.Management cover for absence due to sickness, holiday or if a permanent staff member has left and a replacement is being sought.Brands Covered:Mercedes, Bmw, Mini, Audi, Volvo, Jaguar, Land Rover, Porsche, Chrysler,Smart.

Jul 2008 - Dec 2012

Business Manager

  • To maximise the profit opportunity from F&I products in accordance with procedure and ensure all financial objectives are met. To work closely with the sales team to ensure all objectives are being met in a.
  • Responsible for meeting targets through motivating and developing staff, consistently achieving and surpassing Key Performance Indicators
  • Ensure FSA records are kept on all transaction and all requirements are met and adhered to
  • Continued training & support for the sales team to ensure compliance and customer satisfaction is maintained to the highest level
  • To analyze all KPI’s and implement changes where needed
  • Ensure all company systems are up to date with customer details and transactions
May 2007 - Jul 2008

Business Manager

General Motors -Carland
  • To maximise the sales of F&I products in accordance with procedure and ensure all objectives are met. To oversee the smooth running of the business department ensuring that all financial targets are achieved and that.
  • Responsible for meeting targets through motivating and developing staff, consistently achieving and surpassing Key Performance Indicators
  • Monitoring and controlling compliance in all areas, including FSA, CCA, customer care, staff training and development, organisation and time management
  • Agree and implement personal development plans via the identification of training needs. Monitor the progress and outcome of development plans to ensure results are achieved.
  • Maximising every sales opportunity by promoting the highest standards of customer care and recognising potential development and training opportunities
  • Communicating daily with Customer Services to maintain good customer satisfaction.
Jul 2001 - May 2007
1 education record

Mark Williams education

  • Sandown Court Community College
    Sandown Court Community College
FAQ

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What company does Mark Williams work for?

Mark Williams works for EngageAi Pro.

What is Mark Williams's role at EngageAi Pro?

Mark Williams is listed as CTO at EngageAi Pro | Leading AI Innovation in Customer Support | Driving Digital Transformation and Scalability at EngageAi Pro.

Where is Mark Williams based?

Mark Williams is based in Sittingbourne, England, United Kingdom while working with EngageAi Pro.

What companies has Mark Williams worked for?

Mark Williams has worked for Engageai Pro, The Alleam Group, Finance Cove & Training, Lexus, and General Motors -Carland.

How can I contact Mark Williams?

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What schools did Mark Williams attend?

Mark Williams studied at Sandown Court Community College.

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