Mark Woolfson

Mark Woolfson Email and Phone Number

IT EXECUTIVE | MANAGED SERVICE DELIVERY | CLOUD and DIGITAL TRANSFORMATION*** Running IT as a Business *** @ KJ Technology
new york, united states
Mark Woolfson's Location
New York, New York, United States, United States
Mark Woolfson's Contact Details

Mark Woolfson personal email

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About Mark Woolfson

DRIVING IT CHANGE AT THE PACE OF THE BUSINESSAs a Senior IT Executive with demonstrated success in IT Transformation, Service Delivery Management and PMO management and a record of leadership effectively managing IT as a business, I’ve earned a reputation as a strategic partner to the business who drives change and transforms the IT landscape to optimize IT and Business performance, generate demonstrable value and deliver an exceptional customer experience. Those I have worked with will tell you that I offer broad skills in General Management, Cost Management, Contract Management and Portfolio Management and a deep understanding of the buy and sell side of IT Service Delivery. If your organization is challenged to transform the way it does business and utilizes its IT function as a change agent, please feel free to LinkUp with me! Skills: IT & Business Transformation | Change Management |High-Performance Team Building | Service Delivery Optimization | Operational Readiness | Client Relations |Vendor Relations |Program & Project Portfolio Management | Cost Containment |Budgeting |Application Portfolio Management | Contract Negotiations & Management | IT Managed Service Delivery | Business Process & Digital Reengineering | Agile | Lean | Six Sigma | Public & Private Cloud Enablement | Cyber Security | Compliance, Risk & Governance

Mark Woolfson's Current Company Details
KJ Technology

Kj Technology

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IT EXECUTIVE | MANAGED SERVICE DELIVERY | CLOUD and DIGITAL TRANSFORMATION*** Running IT as a Business ***
new york, united states
Website:
kjtechnology.com
Employees:
43
Mark Woolfson Work Experience Details
  • Kj Technology
    Head Of Service Delivery
    Kj Technology Nov 2022 - Present
    New York City Metropolitan Area
    Responsible transform and scale the delivery of IT services to support high profile clients with white-glove services and offerings that deliver a positive service experience while promote standards and best practices in areas of engineering designs and IT security.
  • Kj Technology
    Service Delivery Director
    Kj Technology Jan 2022 - Nov 2022
    New York City Metropolitan Area
  • Virtusa
    Director, Service Delivery, Global Programs And Transformations
    Virtusa Jun 2016 - Jan 2022
    New York, United States
    Recruited and retained to enhance the Global Program Management practices of this global provider of Digital Business Transformation, Digital Engineering, and IT outsourcing services. Drive transformation from tactical staff augmentation models to managed services models to capture 35% of all business through the provision of repeatable, outcome-based Cloud, Application and Infrastructure Services. Lead development and execution of complex and global service delivery transition and transformations across Digital and Cloud initiatives; and help clients bridge to more value-added paradigms and services. Prepared, selected and mentored staff to ensure high readiness to deliver significant business value.• Built innovative PMO and IT service delivery teams, significantly grew practice revenues , changed the business model to better meet client needs and partnered with the business and clients to improve business performance.
  • Hcl Technologies
    Program Director, Global Project Management Office
    Hcl Technologies 2013 - 2016
    Greater New York City Area
    Grew HCL’s Transition and Transformation PMO and optimized support of business development with new clients that made up 80% of HCL’s client base. Planned and directed global transition and transformation projects for this provider of technology services covering all phases of an IT Managed Service delivery. Provided sales and solution support, proposal development, contract initiation, governance and associated ramp-up of scope, schedule, financial management and staffing. Guided the efforts of as many as 40 Project Managers with downline authority for as many 200 professionals.• Quickly rescued a troubled data center migration engagement. Led a major cloud, data center and application migration transformation for a key medical device manufacturer, enabling its CIO to address a merger of dissimilar IT landscapes, staff cultures and views of end-user experience. Successfully initiated tailored IT governance and execution frameworks within the first 75-days of tenure for assignments to improve client integration, relationships, alignment, and performance.
  • Ibm Global Services
    Senior Services Program Manager | It Transition And Transformation Program Manager
    Ibm Global Services 2002 - 2013
    Retained by IBM following its sale of a wholesale outsourcing deal to American Express valued at $4B. Played a pivotal leadership role in optimizing IT Service Delivery and Management and deal pipeline cycle times. Over a 7-year period (2002 – 2009) I enabled numerous high-profile groups in the Consumer and Small Business Services group to master the challenges of growth and manage total cost of ownership by leading strategic projects that dramatically enhanced the capabilities and offerings of IT to the business and cardmembers. Held functional leadership roles including Technologies’ SME for AXP’s $100M 9/11 insurance claim, Project and Program Manager, Service Delivery Manager and Client Executive. • Later managed major global outsourcing contracts and engagements with new and existing clients in industries including Financial Services, Publishing, Government and Industrial Chemicals with organizations including the New York City Transit Authority, State Street Corporation, and DuPont.
  • American Express
    Service Management Team Leader
    American Express 1999 - Apr 2002
    Greater New York City Area
    Held several positions covering strategic and tactical server and desktop operations support as well as end-user computing strategy covering headquarters and satellite offices in the tri-state area.
  • Distribution Systems Of America, Inc.
    Director Of Mis
    Distribution Systems Of America, Inc. 1997 - 1999
    Long Island, New York
    Supported application, desktop, server and network infrastructure on a 24x7 basis. Developed and maintained yearly operating budget and staffing levels. Participated in parent company Year 2000 Readiness committee.
  • Trade Arbed, S.A.
    Senior Mis Coordinator
    Trade Arbed, S.A. 1996 - 1997
    Greater New York City Area
    Supported file/print, application and E-mail server infrastructure. Participated in SAP R/3 analysis and transition phases with direct support provided for process re-engineering activities. Provided enterprise architecture support in the areas of the Americas WAN network strategy and various server-based utility functions.
  • This Week Publications, Inc
    Director Of Mis
    This Week Publications, Inc Apr 1988 - Jan 1996
    Long Island, Ny
    Supported application, desktop, server and network infrastructure on a 24x7 basis. Developed and maintained yearly operating budget and staffing levels.

Mark Woolfson Skills

It Service Management Outsourcing Program Management Enterprise Architecture Integration Data Center Project Portfolio Management Disaster Recovery Itil It Strategy Project Management Cloud Computing Global Delivery Cross Functional Team Leadership It Transformation Account Management Customer Engagement Virtualization Customer Satisfaction Global Management Six Sigma Application Lifecycle Management Distributed Team Management Virtual Teams Thought Leadership Strategic Financial Planning Operational Risk Management Project Governance Portfolio Optimization It Solutions Technology Integration Enterprise Asset Management Server Administration Message Oriented Middleware Client Liaison Strategic Leadership Lean It Activity Based Management Contractual Agreements Utility Computing Cost Planning Cross Functional Partnerships Task Force Management Presentations Communication Skills Influence Without Authority Strategic Influence Tactical Management Application Migrations Manage Complex Projects

Frequently Asked Questions about Mark Woolfson

What company does Mark Woolfson work for?

Mark Woolfson works for Kj Technology

What is Mark Woolfson's role at the current company?

Mark Woolfson's current role is IT EXECUTIVE | MANAGED SERVICE DELIVERY | CLOUD and DIGITAL TRANSFORMATION*** Running IT as a Business ***.

What is Mark Woolfson's email address?

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