Mark Wraight Email & Phone Number

Witham, Essex, Gb

Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.

Braintree, Essex, Gb

Reporting to the Group CEO and managing 6 departments within the UK business covering, Key Account Management, Fine Mesh Fashion UK Distribution, European Fashion Transport, International Consolidations, General Forwarding/Brokerage and off site Operations; managing the UK operation.P&L control of the UK operation setting annual budgets for each department taking into consideration client forecasts, contract renewals and organic growth. Presentation of a detailed budget paper detailing SWOT and GAP analysis.Implementing and reviewing various KPI’s throughout the business, including weekly profit reports set against budget which aid early stages of performance concerns.Key account management, providing focus for sales department on areas of weakness or implementation of new consolidation traffic lanes with a strong emphasis on client retention and customer service.Management of International consolidations and brokerage departments ensuring we continuously benchmark supplier and overseas partner costs to maintain a competitive edge.Management of Fashion and lifestyle logistics operations in the UK and Romania. Consolidations of GOH in Romania, coupled with UK handing and distribution.Director for Operations and Logistics (3yrs)3PL facility with an operating footprint of circa 150,000sqft focusing on closed book pick & pack fulfilment (B to B), E-commerce (B to C) activities and high bay pallet storage along with all associated consumables and MHE.Director for Operations and Sales (2yrs)Sales department and key account management, setting new sales targets with a strong emphasis on client retention and customer service. Weekly review of pipeline management and monthly new business meetings with BDM’s and internal sales to review and monitor prior month and accumulative position of individual P&L’s.

Reporting to the Managing Director/Board and responsible for managing a profitable operational department covering ocean and road freight, by ensuring staff were managed, monitored, trained and developed, whilst visiting key accounts and partners in order to develop new or existing services, so that clients expectations are consistently met and where possible exceeded.Responsible for the development of staff by means of appraisals. This includes the issuance of Role Guides, identifying training needs, praise, reprimand and setting individual standards and targets. Analyse staff performance by “Ability” and “Application” to determine suitable role.Sourcing and establishing new overseas partners to develop growth, issuing Protocol Agreements and negotiation of tariffs.Organise and arrange client and overseas partner visits, setting agendas and issuing action plans. Building relationships with clients and suppliers being an integral and vitally important requirement.Insurance claim handler with solid knowledge of insurance procedures, BIFA & CMR terms and conditions.Auditing of internal departments to ensure files are handled in accordance with quality procedures. Identify customer complaints, non-conformities and implement corrective measures to avoid reoccurrence.Department P&L responsibility.Develop services with sales department to focus on particular trade lanes and monitor early indications of potential lost accounts.Staff training for dangerous goods awareness and infringement handling.Mediation between credit control and clients who have exceeded their credit limit or continual payment delays to protect the interests of the business and client.Recruitment of operational staff, tailoring questionnaires to vacancy, negotiating recruitment agency fees and employee salaries.PromotionsExport Manager January 2002European Export Manager January 2000European Export Supervisor January 1999

Reporting to Operations Manager and responsible for day-to-day handling of Dutch and Swiss import and export services, including all necessary documentation, spot quotations, warehousing contract, charging, Customs related matters, VAT, Duty, ameta’s and liaison with warehouse staff, overseas partner and clients.

Advanced Certificate In Overseas Trade, Overseas Trade

Btec Business & Finance, Business & Finance