- Network on behalf of the business to identify new artists, sellers, and buyers.- Locate, negotiate, purchase, and sell antique items from our Westborough-based store.- Advertise on social media and manage the digital presence, including the e-commerce website.- Organize and curate art exhibitions for the gallery. Look for new talents, draft and negotiate contractswith artists; organize openings and other events in the gallery.

- Controlled and ordered inventory to maximize profits while remaining well stocked.- Managed employees’ schedules, planned events, managed register.- Planned and managed annual road race events including staffing, volunteers ,and ordering.

- Prospected & negotiated agreements with over 50 new clients worth $150,000 in new business.- Selected and implemented CRM system for improved lead tracking and customer management.- Engaged with a design firm to complete a redesign of the company logo, website, and marketingcollateral.- Planned, budgeted and participated in various trade shows and events.

EnerNOC is a leading provider of demand response and energy efficiency solutions. The Shift Support Analyst works with commercial and industrial power providers to monitor and support their load curtailment activities, and in many cases to remotely control their equipment and power generation during demand response dispatches. The Shift Support Analyst is an expert in EnerNOC's core operational processes, and works to develop a deep understanding of the issues surrounding load curtailment, emergency backup generation, and demand response programs across the nation.Key Responsibilities:Ensuring connectivity and data quality• Monitoring our network of 12,000+ remote devices that communicate via cellular, DSL, LAN and VPN• Troubleshooting connectivity issues• Configuring communications devices• Identifying, correcting, and/or escalating data quality issues with sites, energy meter data, and contact informationProviding exceptional service to internal and external customers• Providing access to and support for DemandSMART(TM), our Demand Response and Energy Management software• Responding to customer support requests via phone and email• Updating customer contact informationExecuting Demand Response events• Learning Demand Response protocols and program rules• Participating in Demand Response event training and simulations• Executing Demand Response events

Responsible for all day to day operations of the store including staff hiring, training, evaluation and work schedules. Maintained an average growth of over 6% per year over 7 years by improving merchandising and customer service. Responsible for purchasing, budget planning, tracking, accounting, and payroll. Coordinated inventory control, receiving; merchandising and store maintenance. Coordinated the move to a new facility and saved time and money by tightly managing inventory and schedules. Conducted scheduling and payroll for over 15 full and part time staff members. Focused on customer service and assisted customers with purchases and questions. Resolved various employee and customer issues.

Trained in WinSTAR and Eforce Software qualified installer of client/server Simplex supported systems. Performed hardware wiring (Serial, Relay and Ethernet.) Researched, maintained, and repaired WinSTAR and other Simplex supported applications.