Mark Ayers Email & Phone Number

Retirement focus on the environment through training and volunteer activities. Design, implementation and maintenance of naturalistic and pollinator friendly gardens. • American Rose Society, Consulting Rosarian - expected March 2025• Johnson Co. Kansas Master Naturalist - 2024• Johnson Co. Kansas Master Gardener - 2024• Travis Co. Texas Master Gardener - 2003

Austin, Tx, Us

State of Texas Medicaid and CHIP new services.

Madison, Wi, Us

Product implementation leader and solution architect for new Medicare Advantage healthcare insurance products (MAPD & PDP). Full life cycle initiative to establish the people, process and technology required to stand up and operate the new risk products. Led a full RFP cycle for MA services.

Baton Rouge, La, Us

Delivered multiple healthcare business initiatives within the CMS Medicare Advantage product line for HEDIS, Stars, member outreach, in-home assessments, Risk Adjustment, data interoperability between multiple trading partners.

Madison, Wi, Us

Program leader for new joint ventures (M&A) with healthcare Payer/Provider groups and provider risk sharing arrangements.

Franklin, Tn, Us

Healthcare program leader for Charge Services deployments for multiple Cerner and Medhost hospital conversions.

Baton Rouge, La, Us

Delivered multiple business and technology healthcare integration projects for the full life cycle implementation of a new Medicare Advantage product within BCBS of Louisiana; 14 month program.Delivered an enterprise Customer Relationship Management (CRM) implementation.

Us

Managed the scope, schedule and customer satisfaction for a national healthcare Revenue Cycle vendor management, consolidation, and technology replacement program.

Englewood, Co, Us

Member of a large PMO utilizing formal PMI-based methods and controls. Managed the scope, schedule and cost of national ambulatory projects. Led in-house teams for the technical remediation of the Allscripts Enterprise ambulatory EHR infrastructure. Deployed the PatientLink scanning solution and the Allscripts Wand mobile solution. Managed the pilot of the integration of the Allscripts Charge module.

Dallas, Tx, Us

Service Delivery Leader -Created a global program for the implementation of Healthland’s Centriq EHR (clinical and financial) for multiple Critical Access Hospitals. Vice President -Provided leadership of the global Service Delivery team for hospital IT outsourcing; vendor neutral; field services, service desk, applications, interfaces, infrastructure and cloud services. Created and led a national PMO team of 35 to drive the development of a project-based culture. Developed and maintained senior delivery leaders within multiple hospitals; cross-functional team management of geographically separated teams; focus on customer service, integrated services delivery and project management maturity.Interim Vice President & Chief Information Officer Newton Memorial Hospital, Newton, NJ -VP/CIO and Client account leadership with P&L accountability. Strategic leadership of the IT service delivery initiatives to multiple hospital service lines. Member of the hospital senior leadership team. Led in-house and vendor teams for the upgrade and maintenance of Cerner Millennium EHR, GE Radiology, McKesson Cardiology, Lawson financials.

Bronx, Ny, Us

Led in-house teams for the deployment of GE Healthcare’s Centricity Electronic Medical Records (EMR) and Document Management systems to multi-specialty medical clinics. Provided in-clinic leadership of the deployment team and reporting to the physicians and staff. Led the deployment of multiple installations concurrently using a rolling-wave methodology and multiple teams; total portfolio of 80 ambulatory clinics.

Harlingen, Tx, Us

Led in-house and vendor teams for the deployment of GE Healthcare’s Centricity Electronic Medical Records (EMR) systems to multi-specialty medical clinics. Led the deployment of multiple installations concurrently using a rolling-wave methodology. Provided management consulting and mentoring to the team for EMR ambulatory business development, project management, team collaboration, IT/ITIL processes; Developed a 5-year business plan (P&L); 350 community physicians supported by the group.

Round Rock, Texas, Us

Led global teams that built and maintained enterprise hardware, software and network engineering environments for global test. Managed the delivery teams and portfolio for the global software test organization for Services IT; staff were located in the US, Brazil, India, Ireland, and Russia.Developed an engineering organization to manage, gather requirements, design, develop, test and provide 24x7 operations; directly managed the PMO and project portfolio. Program Managed the design and deployment of support.dell.com; received several industry awards for the web site content and usability. Established a reputation of rapid delivery, delivering on time and meeting stakeholder expectations using an iterative/incremental agile methodology.

Project leader of consulting engagements for the design and implementation of client/server applications. Specialized in Java object-oriented systems using Agile deployment methods. Fully utilized an iterative/incremental delivery approach with time-boxed segments. Clients included GM Onstar and Sprint.

Arlington, Va, Us

Program leader for the development and delivery of a commercial medical imaging Radiology Picture Archive and Communication System (PACS) product.Program leader for the development and delivery of large government technology systems.