Mark Bruns Email & Phone Number

Nashville, Tn, Us

Washington, Dc, Us

Nashville, Tennessee, Us

Worldwide, Oo

Brentwood, Tn, Us

Oversee all IT Security decisions, including security architecture, security standards, HIPAA compliance, disaster recovery, as well as legal contract reviews and compliance.Oversee all IT technology and infrastructure decisions, including systems admin, networking, desktop computers, storage, mobile devices, datacenters, COLO, and help desk.Strategically lead the entire telecommunications configuration, negotiations, and contracts organization-wide.Act as primary liaison among the Infrastructure/Security Group and all other IT areas, including the project management office (PMO), customer facing, and applications.Direct the migration of all software development environments to Amazon Web Services (AWS), allowing maximum IT security as well as developer and DevOps flexibility.Build infrastructure and security teams to delegate key tasks, thereby enabling the staff to focus on critical tasks.Utilize AirWatch to execute BYOD throughout the organization.Initiate the integration of two acquisitions which included network, contract requirements, security programs, and datacenter merges to optimize key efficiencies.Effectively negotiated a multimillion-dollar contract with Dell encompassing network hardware, blade servers, Compellent storage, and datacenter consulting services.Completed a project replacing and upgrading datacenter infrastructure, migrating Hyper-V to VMware, implementing NSX virtual networking, and building a highly available infrastructure environment.Worked closely with Deloitte in completing an IT security assessment and developing a three-year security roadmap which were presented to the executive leadership and successfully obtained funding.Implemented the roadmap to bring organization to HIPAA and contract compliance. Including Palo Alto firewalls, multifactor authentication, disaster recovery, log correlation and tracking, implementing security policies and procedures, secure code scanning, DAST, and penetration test remediation.

Savannah, Ga, Us

-Assumed full responsibility in various aspects of IT operations and management including: *IT technology and infrastructure decision making including system administration, networking, security, desktop PC’s, storage, mobile devices, datacenter, COLO, and help desk; *Telecommunications configuration, negotiations, and contracts; *Outsourced Infrastructure Group supervision including of on-premises, off-premises, and offshore staffing; *IT security and compliance *Infrastructure IT Change Control.-Oversaw efforts in recruiting and developing organizational staff that provided guidance and priority to the outsourced Infrastructure Group; while serving as the key liaison between the Infrastructure Group and other IT areas such as PMO, applications, and customer facing.-Performed infrastructure review to identify areas of improvement, department strengths, and strategic 3/5/7 year path to create plans and recommendations that were aligned with the organization’s 3/5/7 plan. Career Highlights: -Strategically negotiated a multi-million dollar contract with Cisco for Network hardware, UCS servers, unified communications, software, and datacenter consulting services.-Skillfully reviewed and interpreted corporate hardware infrastructure environment and developed a 3-4 year refresh plan including updating of technology; as well as establishment of hardware, operating system, software, architectural design, and monitoring tool standards that provided business with core infrastructure built for 24/7/365 environment and scalable to meet the growing business needs.-Significantly reduced cost by 50% by negotiating hardware maintenance agreements.-Managed the infrastructure’s first consolidated IT OPEX and CAPEX budget; which involved gathering costs and conducting analysis for cost reductions and redundancy.

Quantico, Va, Us

-Rendered keen management to all infrastructure and security technology operations including DBA, system administration, networking, security, desktop PC’s, storage, and help desk.-Manage over a petabyte of data on multiple vendor platforms including Compellant, NetApp, and EMC.-Created ITIL to establish SLA’s and baseline service costs for IT operations and applications.-Successfully implemented a secure mobile BYOD tablet platform allowing users to send and receive secure email, access documents on network drives, and create and edit documents on the internal network. -Planned three distinct IT segments such as Networking; Servers, Storage, Database and Operations; and Help Desk/Desktop Support and Security into a unified group.-Spearheaded efforts in creating the first corporate SLAs and matrix tracking for the department.-Effectively negotiated hardware maintenance agreements which resulted to cost reduction by 75%.-Played a vital role in the on-time and on-budget completion of 98% of IT projects, equivalent to approximately 100 projects in three years.-Substantially reduced cost and provided network design flexibility for an improved customer experience by implementing Zscaler cloud-based web filtering.-Introduced Symantec suite of security products to reduce cost and provide common security platform.-Improved communication by applying Microsoft Lync across the entire organization.

• Responsible for all IT technology and infrastructure decisions. • Responsible for all Telecommunications configuration, negotiations, and contracts.• Upgraded all hardware to a corporate standard (Cisco UCS blade servers, Cisco switches, EMC Storage, Exagrid disk backup and data deduplication)• Created first corporate SLA’s and matrix tracking for department. Starting with one for overall downtime and progressing into more detailed measurements as the department improved.• Moved the contractor to salaried employee spend from 1:1 ratio to 4:1. Resulting in the removal of several high priced “permanent” contractors.• Planned and implemented a major overhaul of the personnel in the department. This process involved analyzing and improving the department structure, developing new job descriptions, investigating current department strengths/weaknesses, and making recommendations to CFO/CEO on future direction of department. The final outcome was upgrading of multiple positions while staying within budget parameters• Performed salary reviews, performance evaluations, recruiting, scheduling, coaching, and time tracking.• Implemented first company IT Steering Committee to improve communication with company leaders and to document priorities for the department.• Responsible for IT SOX compliance.• Responsible for Infrastructure Change Control.• Planned, implemented, and documented a major infrastructure and Exchange upgrade. Involved moving 90% of servers to virtualization, standardizing storage, and upgrading to Exchange 2010.• Brought together company leaders to identify issues with major software implementations. Used this group to drive the issues to successful resolution.• Organized the company’s first structured IT budget. Gathered costs, organized into GL accounts, analyzed for cost reductions, and converted department from a purchase to a leasing of computer hardware.

Duluth, Georgia, Us

• Contractor Position• Managed all day-to-day infrastructure activities.• Responsible for all interfaces with outsourcing partner EDS. Including reviewing competitive benchmarks and establishing metrics for measuring EDS’s performance.• Implemented a reliable UPS and generator system in the corporate data center resulting in zero unplanned downtime for the period of employment.• Primary interface between all North America facilities and IT vendors (EDS, Dell, Verizon Business, Cisco, HP).• Primary interface between all North America users and EDS.• Responsible for IT SOX compliance for North America.• Responsible for Infrastructure Change Control.• Negotiated hardware maintenance agreements reducing costs 40%.• Negotiated off-site tape storage agreement reducing costs 75%.• Negotiated a major Cisco hardware purchase through Verizon Business that resulted in a 10% cost reduction in North American Verizon Business spend.• Performed a comprehensive Microsoft Licensing analysis that resulted in bringing the company back into compliance without penalty from Microsoft.• Implemented the Microsoft Home Use program for employees. Enabling employees to purchase Microsoft Software at a flat rate of $20.

• Responsible for all IT technology,infrastructure and telecommunications decisions for U.S. operations.• Upgraded all hardware to a corporate standard (Dell servers, HP switches, Wyse ThinClients, Cisco Routers)• Upgraded software to new corporate standards (Windows XP, Server 2003, Citrix Winframe, SQL Server 2005, Microsoft Office 2003, Microsoft Dynamics, Red Prairie)• Upgraded corporate WAN to increase productivity and increase systems uptime.• Implemented RFbarcode scanning at all warehouses utilizing Cisco wireless equipment along with LXE and Teklogix scanning equipment.• Implemented Citrix across all facilities. This eliminated the need for PC’s at the locations and simplified the support issues associated with small facilities and allowed secure remote access.• Implemented first Change Control standards.• Conducted a successful proof of concept for server virtualization.• Implemented Lean Logistics freight management software.• Member of Red Prairie Implementation team.• Implemented all Red Prairie Integrations (EDI, Microsoft Dynamics GP, Lean Logistics). This includes the design and implementation of several custom modifications to enable EDI to process between Red Prairie and Boomi.• Outsourced all EDI communications and mapping functions. This resulted in reducing departmental budget by 50%.• Implemented a Blackberry Enterprise Server • Implemented Microsoft Dynamics HR/Payroll application.• Implemented Microsoft Business Portal (built upon SharePoint) to improve the Requisition to Purchase Order process and to allow employees greater control over personal information (eliminated paperwork).• Performed vendor selection, configuration, and implementation of Service Desk Pro to allow tracking and reporting on IT and Engineering tasks.• Designed and implemented several integrations (Lean Logistics to/from Dynamics GP, Dynamics GP to/from Red Prairie, and Dynamics GP to various Banking institutions).

• Responsible for all IT decisions for U.S. operations.• Responsible for all Telecommunications configuration, negotiations, and contracts.• Selected and implemented new telephone system at multiple locations. This utilized VOIP and decreased long distance costs by 25%.• Implemented barcode scanning across all shop floor/warehouse activities utilizing Citrix technology; including all inventory transactions and shop floor reporting.• Implemented an Internet/intranet based shipping system, building in a higher degree of freight cost management.• Implemented SalesLogix (CRM) package for all field sales and customer service.• Implemented a VPN technology for remote user access that decreased cost by 95% while vastly improving functionality.• Designed and implemented system enhancements that improved inventory accuracy from 65% to 99%.• Lead a financial Navision implementation. • Implemented first Change Control and hardware standards.• Designed and implemented a Navision enhancement to automate the cash application of EFT payment information.• Converted all EDI transactions to FTP technology decreasing ongoing EDI communication costs by 100%.• Implemented a web based application allowing customers and salespeople to access order information and inventory availability. This was the first in the belting industry.• Implemented the use of automated e-mails to inform customers of order status (acknowledgement and shipment).• Implemented a secure wireless network in all U.S. facilities.

• Responsible for all IT decisions within a $280 million division primarily focused on supplying configured electronic devices to large electronics companies.• Responsible for the implementation of an electronic billing process to largest customer.• Responsible for rebuilding the complete network infrastructure, including new PC’s, servers, backup devices and procedures.• Member of the corporate team to develop a new business to business E-commerce strategy, including order entry, billing, and customer order status updates.• Responsible for the post implementation activities for a BaaN ERP implementation, including the redesign of several applications and processes.

Dublin, Ireland, Ie

• Responsible for all IT decisions within a division primarily focused on supplying parts for the automotive industry.• Developed the first Divisional IT strategic plan, presented it to senior management, and gained approval for strategies to the improve department.• Team Leader in the implementation of a Bar Code data collection system that is fully integrated with the Oracle inventory applications. • Took a leadership role in establishing open lines of communication with the users to deal with the cultural changes inherent with a large ERP install.• Established and led the Division’s first Change Request Review Committee. This committee consisted of a group of functional managers whose purpose was to assist the IT department in prioritizing user enhancements. • Led a group to develop and implement a system to assure that all outgoing EDI arrives at the customer in an accurate and timely fashion. The system had to be highly automated and give the user immediate feedback in case of any failure. We went from 95% accuracy the first month of implementation to 99.8% by the third month.• Invited to participate in Automotive Group EDI Improvement Team. Primary purpose was to examine EDI strategies across divisions and make recommendations on how to improve the process.• Responsible for the completion and user acceptance of all Oracle custom development.• Responsible for negotiating an outsourcing agreement for all UNIX and Winframe operations.• Member of an implementation team that successfully implemented Oracle Applications 10.7 Automotive Beta release.

• Named Outstanding Consultant two quarters in a row.• Led a team that designed, developed, and implemented an EDI based order system that tied an acquiring company’s order entry and invoicing to the acquired company’s inventory and shipping systems. The solution enabled the acquiring company to quickly, easily and cost effectively establish control in the acquired company.• Lead consultant in an ERP implementation. Responsible for helping the client to develop innovative ways to use the existing functionality to streamline their business process.

Cleveland, Oh, Us

• Responsible for all aspects of the MIS function within a $175 million group of consumer products companies. Managed a staff of seven programmers in four locations.• Responsible for the configuration, purchase, and set up of a new AS/400 Model 510.• Developed a new frame relay communications system to the plant sites.• Negotiated a fixed fee contract for upgrade of current software to newest release. Included pricing for hardware upgrade, new software modules, training, and consulting fees.• Co-Project Manager on Bar Coding and Data Collection projects at both Acme Frame and Wilhold. Used RF technology and barcodes to effectively eliminate paper flow within the plant floor, and warehouse area. Using these technologies was able to redesign the flow of material and increase efficiency throughout the plants.• Reporting responsibility for all aspects of EDI. Co-Project Manager on the implementation of the AS/400 based Premenos EDI translator. Effectively designed and implemented the necessary interface programs needed for receiving PO's, sending invoices, and sending ASN's. • Co-Project Manager on the implementation of a MRP manufacturing system. Participated in the training of users, design of the system, and establishment of procedures to make the system work effectively.• Lead Analyst in the complete systems start-up. Effectively implemented order entry, inventory control, sales tracking, shop floor control, purchasing, accounts receivable, cost accounting, and manufacturing engineering system procedures and software design.• Primary contact for users on all software and procedural questions. • Participated in analyzing and developing changes to order entry, sales, inventory control, and cost systems conversion from IBM 4331 to IBM AS/400.• Lead Analyst in manufacturing systems conversion from IBM 3090 to IBM AS/400. Developed new procedures and software specifications for the manufacturing process.

Bachelor Of Science, Business Administration; Management Information Systems Production/Operations Management

Education record