Mark Chamberlain Email & Phone Number

Manchester, England, Gb

Manchester

Manchester

Crewe, England, United Kingdom

Crewe, England, United Kingdom

Manchester, United Kingdom

Joined a new department called the Chief Membership Office (CMO) who own the majority of customer facing applications, data science and analytics, and the new experimental ventures of Co-op. This role is focused on developing reference architectures to support the engineering capabilities, owning the development of patterns and standards to create re-usable components and drive new initiatives from all over Co-op to ensure they are being built in ways that are extensible and future… Show more Joined a new department called the Chief Membership Office (CMO) who own the majority of customer facing applications, data science and analytics, and the new experimental ventures of Co-op. This role is focused on developing reference architectures to support the engineering capabilities, owning the development of patterns and standards to create re-usable components and drive new initiatives from all over Co-op to ensure they are being built in ways that are extensible and future proofed.Often used as a mediator between delivery, business and engineering to ensure that decisions can be made effectively and with appropriate consideration to each discipline while still ensuring the broader architecture is maintained. Create technology roadmaps for key areas to provide clear direction to both internal and external areas of change, and ensure that all levels of stakeholder buy in is obtained. This provides a level of abstraction between business stakeholders and the engineers, allowing them to progress whilst strategic roadmap changes are controlled.Implementing Datometry. Show less

Manchester, United Kingdom

Co-op Insurance had an aging and inflexible IT estate which was in need of transformation. In this role I supported the setup of a new business unit, defined technology strategies, implemented new modern technologies into the aging estate and helped stabilise critical systems that would have otherwise collapsed.I lead the technology design that underpinned a new customer focused marketing business. This involved system design following a TOGAF model, senior stakeholder management… Show more Co-op Insurance had an aging and inflexible IT estate which was in need of transformation. In this role I supported the setup of a new business unit, defined technology strategies, implemented new modern technologies into the aging estate and helped stabilise critical systems that would have otherwise collapsed.I lead the technology design that underpinned a new customer focused marketing business. This involved system design following a TOGAF model, senior stakeholder management, working closely with multiple third parties and enabling business stakeholders to map their needs to implementable stories.I was also responsible for the design of several key SaaS implementations, defining an integration strategy that embraced an iPaaS tool, and enabling the modernisation of the existing IT estate to allow for a more business driven change approach that supported the rapidly changing consumer needs. Show less

I had a number of key responsibilities, from helping to define the new structures both in people and technology, to leading Agile squads as a product owner and assisting a third party consultancy getting up to speed and make key relationships and understandings. I have facilitated the design process, taking both technical and business users through the new approaches and ensuring buy in from key stakeholders.I have been jointly responsible for helping to define the new technology… Show more I had a number of key responsibilities, from helping to define the new structures both in people and technology, to leading Agile squads as a product owner and assisting a third party consultancy getting up to speed and make key relationships and understandings. I have facilitated the design process, taking both technical and business users through the new approaches and ensuring buy in from key stakeholders.I have been jointly responsible for helping to define the new technology stack, moving away from a monolithic propriety architecture to move towards a Microservices implementation based upon Java and open source database technologies. Show less

Liverpool, United Kingdom

In this capacity I was responsible for the development and support of all our .Net technologies. These ranged from CRM solutions to Shipping Tools to Financial systems. I inherited a number of these after the original projects implemented them and was responsible for the stabilisation and scalability of each, bringing them through the peak Christmas trading periods and ensuring service was maintained. Many of these were handed over in a critical state and are now running smoothly.… Show more In this capacity I was responsible for the development and support of all our .Net technologies. These ranged from CRM solutions to Shipping Tools to Financial systems. I inherited a number of these after the original projects implemented them and was responsible for the stabilisation and scalability of each, bringing them through the peak Christmas trading periods and ensuring service was maintained. Many of these were handed over in a critical state and are now running smoothly. This has involved working hand in hand with all areas of IT and ensuring incredibly tight deadlines have been met, as well as handling business expectations and requirements. Yodel is a very fast paced business change environment and so the volume of changes and requirements that comes through from the various avenues of the business are vast and varied. Maintaining these has required building strong working relationships with service, IT and operational stakeholders. Show less

In this role I was responsible for the end to end flow of our route planning software. This was a very high visibility project across the operation and was aimed to deliver the ability for an IT system to help plan a delivery route, removing the need for a driver to know the territory they were delivering in incredibly well. This would in turn allow us to build a much more flexible business model.This involved a great deal of problem management and investigation where I was tasked… Show more In this role I was responsible for the end to end flow of our route planning software. This was a very high visibility project across the operation and was aimed to deliver the ability for an IT system to help plan a delivery route, removing the need for a driver to know the territory they were delivering in incredibly well. This would in turn allow us to build a much more flexible business model.This involved a great deal of problem management and investigation where I was tasked with digging under the hood of the various components from backend systems to middleware to the front end itself. Many of these components were owned by third parties and so this role involved a great deal of liasing outside of my own team to ensure that the investigations were directed in the correct places.I got involved with this project as it was entering the rollout phase and was responsible for the resolution of several thousand defects of various sizes and scale. Show less

In this role I helped develop the SIT methodologies for HDNL, moving away from the rigorous levels intitially to provide the desired agile and fast paced work required for the shape of the IT department. Many of these methodologies and approaches are still in use today. I helped train and build knowledge in to the team, giving new members a great deal of mentoring and coaching. I was responsible for the creation of numerous reports for the backend database of our test… Show more In this role I helped develop the SIT methodologies for HDNL, moving away from the rigorous levels intitially to provide the desired agile and fast paced work required for the shape of the IT department. Many of these methodologies and approaches are still in use today. I helped train and build knowledge in to the team, giving new members a great deal of mentoring and coaching. I was responsible for the creation of numerous reports for the backend database of our test software Quality Centre. I worked heavily with HHT units using mobile .Net and Oracle tracking databases. Show less

I joined AppLabs as a graduate test analyst. While in this role I went to several sites from leading investment banks to large parcel delivery firms. I was trained using ISEB methods, although AppLabs had created their own version of this. During this time I earned my ISEB qualification and earned a SQL Developer qualification.