Serviced 22 Chrysler dealerships in NJ with wholesale inventory exceeding $110 million.Developed consumer retail/lease portfolio of $320 million in outstandings, achieving 72% penetration.Promoted CFC programs and services within retail/lease/subprime marketplace that increased dealer and CFC profits.Trained dealer staff on CFC's database to streamline application, contract verification, EFT funding and retention.Developed dealer retention programs that increased sales volume by 20% utilizing aggressive mailer campaigns.Reviewed dealer's financial position and offered recommendations for corrective action resulting in no loss to CFC.Organized liquidation of terminated dealers including transportation of inventory and sale of assets.

Administered all departments with staff of 30 - including collections, cashiering, funding, sales and credit.Served as HR liaison by conducting interviews, explaining employee benefits and resolving employee issues.Evaluated employee appraisals utilizing corporate career paths with measurable results and accountability.

Directed staff of 15 consisting of credit analysts, contract processors and cashiers.Authorized up to $100,000 per automotive loan application as Senior Loan Officer.Monitored staff decisions for sound credit judgment insuring corporate and legal compliance.Scheduled and supervised field personnel regarding monthly dealer floor plan audits.

Managed staff of 10 collectors responsible for orderly liquidation of CFC retail/lease portfolio.Resolved customer issues that included insurance negotiations, bankruptcies and repossession redemptions.Exceeded all daily delinquency and repossession guidelines resulting in reduced corporate charge-offs.

Performed monthly inventory audits of 60 dealerships that controlled CFC receivables and assets.Conducted dealer bank reconciliations as needed in order to disclose potential fraud or financial shortfalls.