Senior Social Media Manager
Addison, Texas, Us
• Managed 30 plus Social Media Managers providing coaching, leadership, and support with every client• Created social media strategies for clients to include Content Marketing, Digital Sales Strategies, Lead Generation, Brand Awareness, and Digital Promotions/Contests• Developed Social Media Dashboard to create social media reporting baseline and historical progress of social media and content marketing’s impact on website, community, engagement and conversion• Managed Search Engine Optimization and Pay Per Click campaigns for clients’ within a wide range of budgets• Consulted with clients to employ website best practices in order to better capture conversions• Trained new hires on how to effectively create social media strategies, tactically execute strategies, and manage client expectations and communications• Conduct Continuing Education Classes for organization to keep Social Media Managers aware of the fast paced ever changing landscape of social media• Offered Social Media expertise in Splashcasts (http://youtu.be/tXeetcXlj0w, http://youtu.be/GXEu6L4rRVA) • Utilized Facebook, Twitter, LinkedIn, YouTube and Blog to connect with current and potential customers by fostering an engaged online community• Leveraged social media campaigns and promotions to grow online communities and increase brand loyalty • Created online real-time customer service channels using social media platforms and reputation monitoring • Maintain relationships with established customers as an account manager, including replying to customer inquiries and concerns • Created strategy , executed strategy, and managed strategy for: Samuels Jewelers, Rogers Jewelers, Fischer & Company, Texas Longhorns & Aggie Energy, Covington Aircraft, GIA Technology, Friendly Chevrolet, Toyota of Lewisville, Honda Cars of Katy, Lewisville Volkswagen, Toyota Of Plano, Advanced Discovery, Morey’s Seafood, Kate Reese, Interstate Batteries, First Choice ER, Sylvan Learning Center