Mark Adel Email and Phone Number
Strong communication skills, with the ability to effectively convey pre- and post-analysis of problems to senior staff.Capable of working efficiently under pressure.Values teamwork and collaboration.Demonstrates a willingness and aptitude for learning new topics.
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Head Of It DepartmentReliance Ready Mix Apr 2017 - PresentEgyptManaged the SAP S/4 Hana setup project, built its infrastructure, and administered user accounts and authorizations as required.Administered Microsoft Dynamics GP and SQL database, including all modules, and created custom reports from SQL Server.Managed and developed the organization’s internal network, encompassing domain and Active Directory administration, DNS, DHCP, GPO, printer management, file server management, router and switch access points, CCTV, access control configuration, and troubleshooting.Implemented Pfsense firewalls, antivirus software, and VPN to secure the network and data and provide ERP systems access.Implemented ManageEngine ServiceDesk Plus for IT service management (ITSM), including IT asset management, CMDB, problem management, change management, and the ticketing system.Managed and supported the organization’s G Suite and Microsoft Office 365 mail domain.Coordinated with database, hardware systems, data services, reporting, and servers.Developed and implemented policies and best practice guides for the organization.Designed training programs and workshops for staff.Conducted regular system audits and generated reports for relevant stakeholders.Oversaw major IT projects, including system updates, upgrades, migrations, and outages.Manage the IT budget and costs. -
System / Network Administrator Assistant ManagerReliance Group - Egypt Oct 2009 - Apr 2017EgyptImplement & Support Software Application Microsoft Dynamics GP.Troubleshooting Microsoft Dynamics GP database and Installing issues.Co-Plan any application(s) upgrades & user training's with higher managerial level and third party software vendors.Helping all the users in any computer problem or in understanding the programs.Administrating & building the network that the programs will run on.Help-desk Operations.Perform data backups and disaster recovery operations.Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.Confer with network users about how to solve existing system problems.Design, configure, and test computer hardware, networking software and operating system software.Manage and support google domain.Coordinate with vendors and with company personnel in order to facilitate purchases. -
It/Is Specialist , Assistant Manager.Fabulous For Trading & Agencies, Nov 2006 - Oct 20095 Mohamed Galal Street - Heliopolis - Cairo - EgyptHelping the users to understanding the programs and solving all the programs Issues.Building and administrating the network where the programs run (Hardware and Software).Controlling the storage, inventory, and sales.Pricing the items with different prices according to the season.Prove the company's banking transactions to Excel.Responsible for customers and suppliers accounts.
Mark Adel Education Details
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Accounting -
Arab Institute For Science And Technology In Wireless CommunicationsComputer Science -
Assiut High SchoolComputer Science
Frequently Asked Questions about Mark Adel
What company does Mark Adel work for?
Mark Adel works for Reliance Ready Mix
What is Mark Adel's role at the current company?
Mark Adel's current role is Head of IT Department at Reliance Ready Mix.
What schools did Mark Adel attend?
Mark Adel attended Cairo University, Arab Institute For Science And Technology In Wireless Communications, Assiut High School.
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