Leading an Agile team to deliver various projects within the Cyber Defence Portfolio including:Data Loss Prevention (DLP)Implementing organization wide Data Loss Prevention controls to protect Sensitive data from unauthorised access, theft or loss due to intentional or unintentional disclosure.• Gain visibility into Transport’s data landscape, use of cloud services and egress points.• Identifying a solution that detects and labels/classifies data according to Information classification, labelling, and handling guidelines.• Empowering Transport with a solution that is available 24/7/365 to perform real-time policy-based alerting, detection and response to improve data security.• Improve data protection, minimise data loss and meet Transports legal and regulatory compliance requirements.• Avoid cost of breach by having a scalable service which is adaptive to risk posture assessment.Cyber Security Operations Centre (CSOC)• Expand the coverage of the CSOC function to increase visibility of potential Cyber Threats for Critical Assets.• Integrate case management systems to provide automated Cyber Security incident workflow as part of detect and response capabilities.• Implement asset visibility and Intelligent Threat Detection capabilities for critical assets.Operational Technology FrameworkImplementation of an Operational Technology framework to report on compliance of critical assets.Cyber Security DatamartOperationalise Cyber Security Data Mart to provide threat insights and risk posture using data from disparate systems.

Responsible for delivery of Cyber Security projects within the Cyber Security and Resiliency Uplift Program. Leading multiple internal teams and working with vendors to deliver the following initiatives: Privileged Access Management (PAM)Implementing a solution to uplift security controls associated with administrative privileges.Providing authorised administrative access to systems only when needed.Security Information and Event Management (SIEM)Implementing a centralised solution for security events to enhance the Managed Detect and Response capability.

Responsible for delivery of Cyber Security and Technology Uplift Projects within the portfolio.

Responsible for Agile hybrid delivery of Cyber Security Projects within the Cyber Shield program.

Responsible for Agile delivery of IT Cyber Projects within a high-profile business-wide Cyber Uplift program.

Lead an agile project team to implement an in-house Capacity Management analytics and reporting platform.Developed Splunk dashboards to provide Capacity forecasting of infrastructure.Implemented a Capacity & Demand Management framework for MGL's Global Cloud Infrastructure.Completed a COBIT v5 Assurance review of all internal Capacity Management processes across various infrastructure teams.Automation and Lean Process improvement initiatives, improving the customer experience.

Successfully managed a software development team which delivered a new cloud based technology product to market within an Agile environment. Agile Project Management• Gathering business requirements from senior business stakeholders for weekly sprints.• Established Daily stand up meetings with project team.• Managing team issues that could impede project delivery.• Estimating timeframes for implementation of tasks.• Responsible for managing task allocation and backlog.• Frequent project status reporting directly to CEO for progress, issues and risks.• Finding technical solutions to business issues.• Create and maintain project schedules for each phase of the development lifecycle.• Ensuring all processes and solution designs were documented and independently assessed.• Responsible for the selection of team members and assessing technical skillset.• Motivating and mentoring team members.• Establishing processes to allow for knowledge sharing.• Identify issues and risks providing mitigation strategies.

Successfully managed a number of infrastructure projects utilising ANZ infrastructure teams, Vendors and offshore resources. I have delivered a wide range of infrastructure projects utilising BAU and project resource pools. Technical Project Management• Managing delivery of Infrastructure Projects utilising PRINCE2.• Collaborating with business and technical stakeholders.• Frequent Project status reporting to steering committee and project stakeholders.• Effectively managing Issues and Risks, including prompt escalation where necessary.• Planning benefit reviews and ROI schedules• Responsible for managing budgets up to AU$1M

Infrastructure Management• Overseeing service restoration from high priority incidents utilising incident and problem management. • Assisting problem management with root cause analysis and post incident reviews.• Providing technical assistance to infrastructure projects and architecture teams.• Responsible for authorising infrastructure changes and a member of the Change Advisory Board.• Identify opportunities and develop recommendations for infrastructure related changes to enhance service delivery and cost effectivenessIT Vendor Management• Operational vendor management within outsourced environment.• SOE development and rollout leveraging Altiris deployment toolsAudit, Risk and Compliance• Mitigating infrastructure audit and risk items.• Product lifecycle management.• Managing security patching processes and monitoring external vendor SLA’s.• Member of External Links Committee to maintain SOX compliance.• Monitoring possible virus threats and SPAM.Technical Support• Administering & maintaining Exchange server integrity• Maintaining availability of Citrix for remote offices.• Providing customer facing support for a wide range of products.• Day to day monitoring of server status to prevent/decrease system downtime.• Management and deployment of applications using Altiris deployment server.• Implementation of knowledge management processes.• Technical training of team members.

National Windows 2000 Server/Workstation SOE rollout.Ensuring software package release schedules are met.Liaising with the business to ensure confidence with migrated systems.Performance analysis of SOE / software packages.Producing documentation for SOE and packaged applications.

Supporting Windows 2000, NT, Windows 95 and numerous software applications in outsourced environment.Administering & troubleshooting Exchange 2000/5.5.Providing technical training and assistance to internal staff.

Migration of Windows 3.x environment to Windows NT4, delivering a standard desktop to over 1500 users.Providing 3rd line technical support for IT personnel throughout the country. Installation, configuration & support of Windows NT4, Novell NetWare 4.x, and a vast selection of applications.

Providing 3rd line technical support. Installation, configuration & support of Windows NT, Novell NetWare 3.x, Windows 95, Windows 3.x and a wide range of Microsoft applications across varied hardware platforms.

Providing 3rd line technical support to over 8000 users & 100 Novell servers within a corporate banking environment. Installation, configuration & support of Windows NT, Windows 95, Windows 3.x and a wide range of applications. Providing Novell NetWare 3.x, Lotus Notes & Microsoft Mail support implementation and administration.