Mark is a dynamic leader with nearly 25 years of experience in federal IT consulting, spanning Defense, Public Safety, and Civilian agencies. Renowned for his authentic approach to team engagement, he drives digital transformation outcomes by fearlessly challenging the status quo. Combining analytical strategy with a fusion of creative and rational thinking, Mark has consistently delivered innovative solutions that propel organizations forward. He is recognized as a hands-on technical expert and a beloved mentor in people development.Mark's recent achievements include spearheading one of the largest ServiceNow implementation programs across Federal government sectors, expanding business reach beyond traditional IT functions to deliver tangible mission impact. Managing a $100M+ program, he has fostered enduring client relationships in a constantly evolving landscape, while nurturing a thriving community of over 100+ ServiceNow team members, cultivating the next generation of leaders and minimizing attrition. Mark's adeptness in building relationships with executive directors has been instrumental in shaping opportunities and enhancing win probability and profitability across diverse portfolios.