Mark Garza Email & Phone Number

San Jose, Ca, Us

San Jose, Ca, Us

Folsom, California, Us

Managed day-to-day studio operations and event logistics, ensuring smooth execution and guest satisfaction for ~30 events.Coordinated guest access and event intake, overseeing the Food and Beverage program.Organized multiple storage rooms to streamline event production, creating a detailed inventory system updated monthly to reduce budget costs and improve workflow efficiency; Conducted regular audits to identify and resolve operational inefficiencies.Created employee knowledge articles and newsletters, streamlining information access and improving communication for a virtual-first company, enabling employees to quickly find answers in ServiceNow.

San Francisco, California, Us

Maintain the office through mail sorting, organizing files, answering phone calls, directing visitors and staff to appropriate locationsOnboard 70 new employees by engaging in I9 verification and providing new employee training, resulting in new employees feeling equipped to handle their new positions at the company.Break down bills to determine what departments are to be charged and explain charges to appropriate parties, ensuring payments are made on time.Planned 20 in-office events, such as team lunches and board meetings, to improve staff morale, resulting in a more pleasant company culture and office environment. Order company swag, refreshments, and other miscellaneous items needed to ensure successful workplace engagement.Communicate between building management and our office to address any maintenance issues or building-related concerns to ensure a safe office environment.

St. Louis, Mo, Us

• Manage all aspects of events, coordinating pre/post-event logistics and tasks, collaborating with event hosts, and scheduling site visits with event owners to discuss event preparations and provide best practices • Create detailed event trackers for approved events and assign them to the Program/AV Technician• Participate as a tactical point-person for cross-functional teams providing event support • Elevate experiences for Google clients, seen as a direct reflection of Google itself• Create quarterly reports outlining Customer Experience Center usage and provide project support to improve the center and team processes• Ensure execution and service delivery, including catering, facility maintenance, technical support, and security• Executed 486 events in 2019 and 254 events in 2020, 110 of which were digital

Calabasas Hills, Ca, Us

• Facilitated learning enhancement classes to improve the menu, performance, and workplace success, and managed/scheduled 70 servers and food runners

Associate Of Arts Degree, Humanities And French

10 Credits Shy Of Bachelor Of Arts Degree, Linguistics

High School Diploma