Welcome to the U - The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida. We offer excellent career opportunities in several work settings, remote, hybrid, blended and on campus employment. As an academic medical center, we are proud to serve South Florida, Latin America, and the Caribbean. We offer competitive salaries and a comprehensive benefits packages including medical, dental, tuition reimbursement and more. We provide signing bonuses up to $25,000 and relocation assistance for out of state hired candidates. The U tradition of excellence has earned world-wide recognition for outstanding teaching, research, and patient care. We are the career challenge you’ve been looking for. If you’re interested in finding out more about career opportunities with the University of Miami - Miller School of Medicine for careers in Nursing, Nursing Services and CNA’s, please contract Sr. Recruiter - Human Resources, Mark “MJ” Jackson at; Email: mxj831@miami.edu. Or apply on our career website at: miami.edu/careers.

Phenomenal in orchestrating full lifecycle recruitment processes, developing business partnerships and HR functions for the university. Influential leader in outreach, networking and recruitment. In current role, developed marketing, social media platforms and outreach/recruitment strategies that help acquire top talent for the University of Houston.Responsibilities include design and creating recruitment campaigns that target professionals at all levels for direct sourcing, networking and social media. Collaterals used are external ads, email communication, LinkedIn, Zip Recruiter, Facebook, internet recruiting resources, hiring events, job fairs, recruiting firms, and employee referrals.Collaborate with senior leaders in developing business partnerships to help design and execute high profile positions based on the needs of the university and departments.Develop and manage new hire on boarding and orientation programs and processes. Extensive knowledge in interpreting and explaining human resources policies, procedures, laws, standards and regulations.

Facilitated staff grievance process function as a mediator and advocate, processing potential solutions to issues and coordinated grievance hearings using Alternative Dispute Resolution (ADR) techniques.Conducted investigations and one-on-one meetings with employees/staff/management/contract providers obtaining pertinent information determining applicability of policies and procedures and compliance.Provided (CAPs) Correction Action Plans and follow-up. Worked with quality assurance internal review team to achieve objectives within projected time constraints, provided as needed coaching and counseling of performance areas of concerns.Develop and implemented HR business partnerships and recruiting strategies to meet current or anticipated staffing needs. Scheduled and administered skill, intelligence, psychological and drug tests for current or prospective employees. Provided management with information on training related to: interviewing, performance appraisals, counseling techniques and documentation of performance issues.Conducted community outreach recruitment initiatives, i.e., job development, job fairs, business expos, informational workshops providing labor market and related information, tax credit information, assisting employers with their employment needs.Promoted to Quality Assurance & HR Training Coordinator (2013)• Increased job seekers entered employment rate by 28% in 12 months• Increased employer participation and hire rate by 23% in 12 months• Employee of the Month for December and January• Promoted twice based on 95% performance rating

Responsible for providing community and employer outreach at WorkForce One, South Career Center, through on-site recruitment services; Job Fairs, Business Expos, Informational Workshops to Broward's employer community and individuals. Act as a liaison/consultant between the One-Stop Center and Broward employer community, providing labor market and related information, as well as, service employers with their employment needs by providing On-The-Job Training and Customized Training, as well as arranging mass recruitments to new and existing businesses that hire on a large scale.

Direct and manage customer service communications with internal and external customers. Communicating appropriate information to management, colleagues, and subordinates with positive and professional image.Successful management and oversight of operations, maintenance, administration, and improvement of commercial, and residential properties.Coordinate with various property service providers and stakeholders to assure general maintenance, major repairs, and remodeling on construction projects for commercial or residential properties were consistently and effectively provided and met.Contact customers to respond to maintenance and repair inquiries or to notify them of results or any planned adjustments by optimizing resources in developing a plan of action for improvements. Confer with customers by telephone or in person to provide timeline and what needed repairs or maintenance or services, enter orders, or obtain details of complaints. Act as liaison between on-site managers, building coordinators, contractors and tenants or owners.

Oversight and management of licensed Nursing and Health Care School conducted mass recruitment events and training initiatives to place graduating students in careers in the health care and medical industry.

Developed and implemented Quality of Life Imitative programs for the Department of Housing and Urban Development and Department of Justice. Managed community based programs from numerous funding sources, including; Community Development Block Grants, Public Housing Drug Elimination Grants, Department of Justice and private foundations. Worked with WIA customers, i.e., dislocated workers, Adults, Youth between the ages of 16-21, ex-offenders, public housing residents, and WAGES and TANF recipients. • Generated hundreds of jobs for program participants.• Entered employment and retention rates of 90%.

Taught Travel Career Development, Professional Development, Travel & Tourism classes as well as facilitated training programs for fortune 500 companies through Johnson & Wales Professional Development & Training Department.

Taught Career Development, Travel and Tourism classes in the School of Hospitality Management as well Masters/Graduate level courses in Workplace Cultural Diversity.