Mark Agren Email & Phone Number

Washington, MO, US

Cleveland, OH, US

Strategically direct the IT team in all aspects of technology. Manage all IT end points and solutions at 12 locations with a combined annual revenue of >$500M. Manage nearly 200 different applications that very in complexity from corporate enterprise solutions to small single purpose web-apps. Focused on simplification and reducing the IT application.

Cleveland, OH, US

• Direct management, administration, and maintenance of all servers, PCs, services, IT budgets, and technical initiatives reporting into $1.2B business. Maintain efficient, seamless production in 24/7 environment across.
• Directed consolidation of two European Parker divisions requiring an Enterprise Business system migration. Completed conversion on time and below budget without disruption to operational performance. Consolidation will.
• Led international customer service team (Mexico, US, Germany) to 30% improvement of efficiency while reducing costs by $110K.
• Drive team focus on reducing costs by process improvements and execution of large strategic projects, policies, and training programs.
• Play integral role in compliance with regulatory standards as Sarbox Certified Auditor, performing quarterly and semi-annual audits on IT activities at corporate level.
• Identify and capitalize on potential business changes, including analysis and removal of non-value added tasks to save $370K in recurring annual costs.

Cleveland, OH, US

• Held bottom-line accountability for software life cycle of IT systems in $200M division located throughout 4 U.S. states and Mexico. Participated in critical decision making activities such as systems replacement.
• Led cross-functional development teams to identify, create, and improve applications to solve long-term problems and remove non-value added tasks.
• Consistently improved department performance and completed multiple successful IT projects through ongoing review and coaching as well as support in daily activities, strategic planning, and outstanding problem solving.
• Spearheaded development of requirements planning system to increase productivity by 40% and enable improved decision making by creating system-wide visibility.
• Successfully increased productivity by 30% through design and implementation of new order fulfillment program and tracking systems.
• Created and launched part return tracking system able to decrease cycle time by 70% and order processing program relieving 52 man-hours per month for each strategic planner.

Cleveland, OH, US

• Implementation - Manage engineering, installation, & maintenance of enterprise systems (increased productivity by 60%). Managed installation of CRM system across division, decreasing number of personnel by 4 people.
• Acquisition Integration – New business acquisition. Worked for nearly a year to incorporating 2 new locations into the Parker network.
• Database Programming - Automated down/uploads from corporate mainframe to SQL Server. Created stored procedures that imported, exported, and manipulated data.
• Administration - Perform administration tasks for computers, servers, and corporate mainframe. Training and support of new administrators & users.

US

Managed direct reports with the goal of improving student satisfaction and employee’s technical skills. Managed student’s progress toward IT certifications in Java, Oracle, MS.Net, & SQL Server. Taught regular lectures on IT infrastructures and systems programming.

Created web projects for Hollywood movies, Pepsi, Neuport Hydraulics, and more. Developed a content management system, project tracking system, company intranet, and public website.

Managed all employees, finances, equipment, schedules, and customer contracts. Managed up to 10 employees on 3 different crews. Gross yearly revenue totaling $200,000 from 1997 – 1999.

Masters Of Business Administration (Mba), Business (It Emphasis)

Bachelor Of Science (B.S.), Business & Information Systems

Associates, General Studies