Mark Haines Email & Phone Number

Sydney, New South Wales, Australia

SocialGen is Asia-Pacific’s leading B2B Social Selling and B2B Marketing consultancy. We are focused on one result: Generating high-value B2B sales opportunities for your business in less time. We create high-value B2B opportunities through tailored and data-driven solutions which include:+ Social selling+ Content+ Influencer marketing+ Training+ Analyst.

Sydney, Australia

As a Business Development Manager at Business Australia (formerly NSW Business Chamber), I worked with professionals ranging from HR Managers and Directors, GMs, and C-Suite personnel to understand their goals, challenges and opportunities.Together, and as their conduit in the business, we identified solutions to help them be better employers – be it with.

Sydney, Australia

North Sydney

NSW Business Chamber is the state's peak business organisation. As an independent not-for-profit organisation, we are dedicated to helping businesses of all sizes to maximise their potential.

Sydney

• The SGLBA is a volunteer-run, not-for-profit business organisation that facilitates events and opportunities for members to promote their business, grow their professional network, and gain knowledge. I originally.
• Community… Show more The SGLBA is a volunteer-run, not-for-profit business organisation that facilitates events and opportunities for members to promote their business, grow their professional network, and gain.
• Community engagemento Identify, support, and engage with other community organisations to promote ours, and vice versa, resulting in a more cohesive and effective group of community organisations;o Sponsor events.
• Customer Serviceo Develop initiatives and benefits to retain and attract members;o Identify and partner with organisations to help them achieve their goals, and secure financial partnerships for our organisation.
• Complianceo Ensure compliance with relevant government legislation under NSW Incorporations Act;o Annual report preparation.Key Achievements
• Identified partnership and savings opportunities in excess of $50,000 for the 2016 – 2017 year;

Sydney, Australia

• Rodan + Fields is a premium skincare brand built on a legacy of innovative dermatology-based skincare products backed by clinically proven results.Launched in Australia in 2017, my role as part of the Management team.
• Instrumental in the establishment of the AU Contact Centre, partnering with the US Head office on all… Show more Rodan + Fields is a premium skincare brand built on a legacy of innovative dermatology-based skincare.
• Instrumental in the establishment of the AU Contact Centre, partnering with the US Head office on all aspects, including:o the roll out the technology platform;o hiring of ten staff;o training of staff;o introduction.
• Review and localisation of system policies, templates, and processes
• Involved in UAT for AU systems associated with the launch, and identifying and workshopping with the US the many and varied system challenges associated with the launch of the business in AU;
• Identifying potential for team member development, performance reviews and goal-setting;

Sydney

• Mannatech is a US-based Network Marketing company responsible for the manufacture and supply of supplementary health products.
• Contact Centre Managemento Introduced metrics, budgets, Management reporting, rosters, call-recording, reviewed and updated technology;o Reviewed Position Descriptions, staff hiring, appraisal, and development;o.
• Project Managemento AU Customer Service Project leader for… Show more Mannatech is a US-based Network Marketing company responsible for the manufacture and supply of supplementary health products.
• Project Managemento AU Customer Service Project leader for Global CRM replacement in 2007;o Assisted with the execution of company conventions from 50 people to 1500 people.
• Managed relationship with 3rd party warehouse facilityo Renegotiated yearly contract and identified ~$100K / 10% of savings;o Identified additional cost savings across the department of $20K p.a;o Introduced analysis.
• Established Business Centre for Mannatech Singapore associates;

Graduate Diploma Of Business Management

Education record