Mark Hellbusch Email & Phone Number

Bend, Or, Us

London, Ontario, Ca

I am a Trusted Advisor with extensive experience in building and managing enterprise level strategic cyber security programs.

Commerce, Mi, Us

As VP of Cyber Security Consulting, I served as a senior advisor and vCISO to large global businesses across several industries. I’ve always believed meeting a security compliance or regulatory requirement should only be the beginning of a great cybersecurity program. Though the scope of projects achieved at Nuspire was broad, my belief in building strong, compliant programs as a primary first step moved the needle and drove next-level innovation in all environments.Select Highlights➙ Served as vCISO and the only outside security advisor for a top-5 US automaker. Led IAM project to review and select solution that ultimately bolstered security for privileged users and privileged 3rd party users.➙ Led a gas and oil company with 13 subsidiaries through CMMC level 1 assessment. Conducted solutions reviews and wrote SSP for corporate office that included security program for all subsidiaries. As a result, all major Federal or DoD contracts met cybersecurity requirements and were retained.➙ Delivered a 100% client retention rate and built long-lasting relationships that drove a 94% billable rate increase and 8% YoY revenue increase.➙ Cybersecurity Program Development➙ Global Data Compliance➙ Cross functional Team Management➙ Large-Scale Project Management➙ Threat Assessment

Commerce, Mi, Us

I was selected by Nuspire to serve as Senior Information Security Advisor and leverage my expertise in delivering strategic cybersecurity solutions in advising large clients in highly matrixed environments. During this time, I served as the primary subject matter expert for security program consulting. I was also vCISO for several large clients including a leading Healthcare services provider with 1K locations.Select Highlights➙ Fortified a mature cybersecurity program to meet SOC 2 Type I certification and ensured state cybersecurity requirements surrounding the election process met all contract obligations. Developed and deployed new policies, processes, and technologies while working across stakeholder groups to ensure deadlines were met. ➙ Led deployment of Content Delivery Network (CDN) for global ecommerce company to address lag times in foreign countries. Guided team through end-to-end planning and delivery ahead of rolling out solution that significantly increased user visits and ultimately delivered an 8% revenue increase. ➙ Established corporate cyber security program after being contracted as vCISO by largest commercial/home builder in the US. Facilitated multiple initiatives around patch management, vulnerability, MFA, logging, policies, procedures, and training while teaming with the security team to oversee information security program.➙ Team Management➙ Policy Development ➙ Project Management➙ Risk Mitigation➙ Information Security Training

I was contracted as a primary consultant to provide thought leadership and guidance on the development of a robust global data privacy program. While here I collaborated across semi-integrated companies and business units. I also coordinated processes and policies spanning multiple applications and global locations to define and implement a data privacy program that could be adopted by all stakeholders enterprise wide.Select Highlights➙ Directed initiative to define artifacts, procedures, processes, and policies that addressed personal identifiable information (PII) and understand how it was processed, managed, and stored across the globe.➙ Incorporated GDPR, ISO, and Privacy Shield, while addressing regional and country-specific requirements to devise a consistent global approach.➙ Global Team Management➙ PII ➙ GDPR➙ Compliance➙ Privacy Shield

Following an extended career in Information Technology where I served in various roles including CIO, I made a shift to focus more on Information Security and cyber risk advisory. This also eventually included the launch of a private consultancy. During this time, I leveraged my 18 years of experience to work with Boards, C-suite, Audit, and IT management teams. My ability to bring cross-functional stakeholders together and bridge communication gaps between business and technology teams was central in empowering my clients to realize exciting business transformation.Client Industries: Aviation ► Biotech ► Telecommunication ► Finance ► Government ► Auto ► Healthcare ► National Retail ► Agriculture ► Technology ► E-Commerce ► Transportation ► Education Select Highlights➙ Significantly reduced breaches for 100% of clients across all sectors. Guided organizations to develop strong cybersecurity strategies that worked in concert with business needs and culture.➙ Teamed with an IoT Research group to explore underlying vulnerabilities of devices with 2-way communication. Planned and executed project on IoT devices and devised new best practices for risk-rating process.➙ Conducted security assessment of one of the largest Real Estate company's to address needs of impending audit. Project completed on time and within budget. Presented findings and documentation to C-level.➙ Consulting➙ Threat Assessment➙ IoT Research➙ Board Presentations➙ Cybersecurity Strategy

Greenwood Village, Co, Us

As Director of the Cyber Risk Advisory practice at Coalfire Systems, I provided subject matter expertise across Banking, Healthcare, Government, Technology, Energy/Utilities, Retail, Finance, Automotive, and Consumer segments. My focus was on partnering with C-Level and Board of Directors as a trusted advisor while defining and implementing strategic risk and security solutions aligned with business vision and objectives.Areas of Expertise: Cyber Risk Management ► 3rd Party Risk Management ► Cybersecurity Advisory Services ► Cyber Controls Assessment ► Due Diligence Assessment ► Incident Response Advisory ► Vendor Risk Management Select Highlights➙ Executed several key initiatives across clients and sectors that contributed to company’s recognition as a Top-20 Most Promising Risk Management Solution Provider by CIOReview.com➙ Teamed with an IoT Research group to explore underlying vulnerabilities of devices with 2 way communication. Planned and executed project on IoT devices and devised new best practices for risk rating process.➙ Conducted security assessment for Re/Max realty to address needs of impending audit. Project completed on time and within budget. Presented findings and documentation to board members.➙ Consulting➙ Threat Assessment➙ IoT Research➙ Board Presentations➙ Cybersecurity Strategy

Greenwood Village, Co, Us

My role as CIO included the implementation of IT strategic vision supporting 5 business lines, 11 store locations, and a dispersed call center. Our goal was to partner technology with streamlined processes that would create a seamless end-to-end customer experience across all departments. During this time, I also worked to support the growth of AAA’s mobile strategy, business intelligence capabilities, and web platform to support the company’s ability to make data-driven long term strategic decisions.Select Highlights➙ Implemented 3-year technology roadmap in 17 months. Spearheaded digital transformation that overhauled existing legacy application with integrated solutions addressing POS, Billing, Membership, and an Emergency Roadside Event System.➙ Reduced annual IT expenditures 28%. Reorganized IT department to realize streamlined efficiency while championing an atmosphere of team innovation and partnership.➙ Devised application systems (SaaS solutions) that directly contributed to a 23% increase in annual revenue. Implemented collaboration tools across departments that increased communication and efficiency. Launched solutions that provided customers with high levels of service resulting in improved customer satisfaction scores.➙ Executive Leadership➙ IT Strategy➙ Digital Transformation➙ Software Development➙ Customer Experience

Boise, Id, Us

After being promoted to a director role, I was charged with leading 3 teams to develop compliance, security, network, support, and call center infrastructure for Clickbank’s global ecommerce system. As Director, I coordinated initiatives supporting offices and datacenters across multiple offices and datacenters. Additionally, I worked to assess cloud-based solutions for PCI and non-PCI-based applications while also overseeing a security management team.Select Highlights➙ Cut $200K immediately via process streamlining initiatives.➙ Bolstered security positioning by delivering in-house training for technical and non-technical employees. Established cyber mitigation strategies and threat detection solutions.➙ Lead team through threat detection that mitigated risk from hacker groups based out of China, Russia, and others.Technical Scope: Cisco Call Manager, Splunk, FreeBSD, Linux, CheckPoint, NetApp, Jira, Security, Forecasting, Sales, leadership, Unix, Oracle, Agile, Public Speaking, Tuxedo, MYSQL, MS SQL Server, JBoss, Apache Tomcate, various API's, Documentum, VMware Admin, C++, XML, J2EE➙ Process Streamlining➙ IT Security➙ Team Development➙ Public Speaking➙ Cross functional Communication

Boise, Id, Us

Led teams, including 8 system administrators and network administrators, to develop compliance, security, network support, and infrastructure in a 24X7 call center environment. I also developed initiatives supporting multi-state offices and co-located facilities and am proud to have developed a track record for hiring and retaining top talent. As Manager, I considered cross-functional communication, development of strong teams, and effective vendor relationship management as key aspects of executing a long-term plan for IT growth and meeting the needs of business.Technical Scope: Security, HW requirements, long-term storage, PCI Level 1 compliance, DC infrastructure➙ Team Development➙ IT Infrastructure➙ Call Centers➙ Talen Retention➙ Vendor Relationships

Mba, Business Administration

Business Administration