Mark Al Giachsousi Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

• Lead the overall recruitment of Front Office, Guest Services, VIP Services, Call Center, and Reservations Services
• Lead the overall recruitment of over fifteen venues including celebrity and Michelin star restaurants
• Organize and lead overseas recruitment trips with partnered agencies in Morocco, Tunisia, Kyrgyzstan, Belarus, Greece, and Switzerland
• Review the resorts manning and drive the hiring process according to the resorts Service Level Agreement
• Advertise vacancies using Success Factors and external resources
• Carry pre-screening,short listing, and the selection of potential candidates

Dubai, United Arab Emirates

• Represented Jumeirah Hotels & Resorts in different international career fairs and recruited talents for properties worldwide
• Conducted interviews for full time opportunities at Burj Al Arab, Beach Hotel, Al Naseem, Mina Al Salam, Al Qasr, and Dar Al Masyaf Dubai
• Coordinated, planned, and attended online recruitment days with partner recruitment agencies
• Posted job positions online and screened CVs on different platforms including the Jumeirah career website
• Assisted in the opening of Jumeirah Gulf of Bahrain Resort & Spa and Jumeirah Makkah

Dubai, United Arab Emirates

• Ensured timely and effective coordination of the hotel's recruitment process from candidate application to onboarding and arrival
• Reviewed and monitored new hire requests and status changes and process according to the company guidelines
• Handled planning of all colleague engagement events and activities
• Dealt with all colleague queries and assisted in off-boarding
• Tracked all disciplinary notifications and maintained confidentiality

Mzaar, Lebanon

• Assisted in payroll preparation including attendance,and time keeping
• Participated in talent resourcing and recruitment processes
• Participated in fire life safety projects
• Handled confidential information professionally

Montreux, Vaud, Switzerland

• Prepared the set up of all banquets,seminars,and weddings
• Finalized requisition forms and stock control
• Met with international guests,and assisted with special requests
• Served guests in all type of events

Swiss Higher Diploma In International Hotel Management And Human Capital And Development

This diploma focused on management skills, which helped me gain deep knowledge in the following courses: Convention & Events Management.

Bachelor Of Business Administration

My Bachelor Degree focused on Business, Hospitality Management, and a specialisation in Human Capital and Development. It helped me.

Human Resources Management Certificate

This certificate aided me to enhance the skills necessary to develop and implement successful HR practices that will help any organisation.

Swiss Diploma In Hotel Operations Management

This diploma focused on Food & Beverage and Rooms Division Management. It helped me develop an understanding of kitchen processes and gain.

Education record

I was provided with a top-quality education that prepared me to meet the challenges of a changing world. During high-school, I decided to.