Mark Belcher

Mark Belcher Email and Phone Number

CX Solutions Expert @ Inspiro
Mark Belcher's Location
Princeton, West Virginia, United States, United States
Mark Belcher's Contact Details
About Mark Belcher

Mark Belcher is a CX Solutions Expert at Inspiro. He possess expertise in call centers, leadership, vendor management, recruiting, management and 45 more skills. Colleagues describe him as "I had the pleasure of working with Mark for many years at Dishnetwork and he was an outstanding leader, I would highly recommend for any leadership postion.", "In his role as Director of Call Center operations in Harlingen, I had the pleasure of working for Mark where he quickly made a positive impact in several areas of the business. Mark has the ability to motivate and lead his team to accomplish any task or goal that is set.", and "Mark came into a situation in which he had to turn around a center headed in a downward trend. His philosophies and business knowledge not only had a positive impact, but they are now a major attribute to the success of several team members still at Echostar or with other companies. To this day he is a friend and a mentor..."

Mark Belcher's Current Company Details
Inspiro

Inspiro

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CX Solutions Expert
Mark Belcher Work Experience Details
  • Inspiro
    Chief Customer Success Architect
    Inspiro Jan 2021 - Present
    Makati City, Metro Manila, Ph
    Leads the design of our Contact Center BPO solutions for North American clients. This includes voice, digital (Chat, Email, Social Media), AI, RPA, and many other applications we offer across our global footprint.
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  • Inspiro
    Vice President Of Strategic Alliances And Synergy
    Inspiro Jun 2019 - Dec 2020
    Makati City, Metro Manila, Ph
    View
  • Inspiro
    Head Of Sales And Business Development - Us
    Inspiro Jul 2017 - May 2019
    Makati City, Metro Manila, Ph
    Oversee sales efforts targeting business opportunities with clients based in North America.
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  • Spi Crm
    Vice President
    Spi Crm Oct 2016 - Jun 2017
    Makati City, Ph
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  • Spi Global
    Vice President Of Operations And Client Services
    Spi Global Apr 2013 - Sep 2016
    Singapore, Sg
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  • Ticketmaster Entertainment
    Director - Contact Centers
    Ticketmaster Entertainment Jun 2011 - Apr 2013
    Beverly Hills, California, Us
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  • T-Mobile
    Manager, Hr Business Partner
    T-Mobile Apr 2011 - Jun 2011
    Bellevue, Wa, Us
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  • Dish Network
    Human Resources Manager
    Dish Network Oct 2009 - Apr 2011
    Englewood, Co, Us
    Provide guidance and leadership to a team of human resource professionals. Responsible for recruiting, compliance, and employee relations.
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  • Dish Network
    Gm Of Operations
    Dish Network Mar 2009 - Oct 2009
    Englewood, Co, Us
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  • Teletech
    Director Of Operations
    Teletech Jul 2008 - Feb 2009
    Greenwood Village, Colorado, Us
    Support and lead various business units both domestic and offshore.
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  • Echostar
    Director Of Operations
    Echostar May 2000 - Apr 2008
    Englewood, Co, Us
    Managed various sites and projects in both the US and Philippines.
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  • Turner Vision Llc
    Call Center Operations Management
    Turner Vision Llc Jun 1995 - Apr 2000
    Managed various call center operations components supporting the TurnerVision C-Band customer base.

Mark Belcher Skills

Call Centers Leadership Vendor Management Recruiting Management Performance Management Human Resources Customer Experience Process Improvement Customer Satisfaction Workforce Management Employee Relations Hiring Contact Centers Outsourcing Call Center Bpo Strategy Crm Training Operations Management Team Building Team Management Team Leadership Customer Retention Employee Training Program Management Workforce Planning Employee Engagement Coaching Telecommunications Change Management Business Process Improvement Account Management Cross Functional Team Leadership Talent Acquisition Deferred Compensation Leadership Development Business Analysis Talent Management Onboarding Call Center Development Sourcing Succession Planning Applicant Tracking Systems Interviews Time Management Organizational Development Service Delivery Training Delivery

Mark Belcher Education Details

  • Concord University
    Concord University

Frequently Asked Questions about Mark Belcher

What company does Mark Belcher work for?

Mark Belcher works for Inspiro

What is Mark Belcher's role at the current company?

Mark Belcher's current role is CX Solutions Expert.

What is Mark Belcher's email address?

Mark Belcher's email address is ma****@****bal.com

What is Mark Belcher's direct phone number?

Mark Belcher's direct phone number is +125185*****

What schools did Mark Belcher attend?

Mark Belcher attended Concord University.

What skills is Mark Belcher known for?

Mark Belcher has skills like Call Centers, Leadership, Vendor Management, Recruiting, Management, Performance Management, Human Resources, Customer Experience, Process Improvement, Customer Satisfaction, Workforce Management, Employee Relations.

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