Dr. Mark A. Staples Email & Phone Number

South Carolina, United States

Charleston, SC, US

Added Chief Information Security Officer (CISO) to current CIO role.

Charleston, SC, US

Starting September 30, 2016

Boston, MA, US

Started August 27, 2012

Boston, MA, US

Responsible for the IT help desk support, audio/visual & classroom support, training, and student computing support.

Boston, MA, US

Director of Academic Technology ServicesDevelop and oversee information systems throughout academic community and ensure all institution objectives are met. Direct budget, strategic IS development and software licensing. Collaborate with research centers and faculty to create core services and specialized/individualized services for high performance.

Boston, MA, US

Management of Information SystemsVoted a Favorite Professor-2012

Responsibilities* Establish customer-focused support strategies for building a strong research and instruction infrastructure of computing resources and services by meeting with clients to ensure the unit is being responsive*Led the strategic planning efforts for technology support for teaching, learning, and research by developing short- and long-term.

• Accomplishments
• Assessed and resolved IT risk.
• Developed Banner and PeopleSoft implementation security profile
• Defined, developed and implemented institutional policies and procedures for system security and user operations.
• Generated improved communication and created security awareness program for faculty, staff and students.
• Established and chaired Computer Incident Advisory Council of senior university executives to handle response and communications for technology incidents;

• Accomplishments
• Built communication and relation development throughout campus IT areas and libraries.
• Managed and directed budget allocations and implemented campus-wide IT strategy.
• Created infrastructure for implementation of Lawson and McKesson/HBOC Health Care Systems
• Devised continuous process improvements to streamline operations and minimize costs.
• Oversaw client services area including disaster recover, data center operations, account administration, operating system development, departmental moves, asset management and software licensing among other support.

Hearts of Fire Productions provides audio and video production services.

Provided email, Novell Server and Web Services administration.

• Served as interim director to create more cohesive, productive IT group. Devised strategies for training improvements and streamlining customer support.
• Identified and developed new network infrastructure of 15K IT devices serving 8K faculty/staff and 20K students

Bloomington, Indiana, US

• Various Roles & Responsibilities
• Key role in positioning organization as one of premier institutions in US for leading-edge technology initiatives.
• Consultant to executive management on IT programs to reduce costs and improve processes; provided technical support and training to faculty and staff.
• Supported and maintained Novell NetWare servers.
• Chaired committee to research feasibility of joint initiative between the university libraries and Indiana University information systems to create center for humanities computing (Library Electronic Text Resource.
• Lead technical advisor for executive systems upgrade project; defined needs, deployed equipment and trained users.Responsibilities

Toledo, OH, US

Doctorate, Education

Mba, Organizational Leadership (Hr& Mis Minor)

General

Bs, Human Relations

Business

Diploma