Mark Mccoy Email & Phone Number

Chicago, Il

As a part of UTC Fire & Security, Red Hawk is a leader in the design, installation, and service of sophisticated electronic security deployments. I provide ongoing consultation, engineering, design-build, installation and project management of an state of the art world wide electronic security system. One system includes CCTV, Electronic Access Control (both card and biometric), alarm monitoring, graphical user interface and site mapping. To date there are more than 750 CCTV cameras installed using networked Digital Video Recorders, over 475 proximity based card reader doors connected via Ethernet to the Security Command Center, and over 300 graphically monitored alarm points.Responsible for the design and implementation of access control, surveillance and infant protection systems.Manage a crew of eight employees.Manage and maintain the local area network and VoIP system.

Was a subsidiary of the world's largest service company, Rentokil-Initial. Tasks included the design and support of the entire United States security arm Rentokil-Initial. Exchange server responsibilities included the Migration from Exchange 5.5, the implementation and configuration of Exchange 2003 for 300 users, designed and implemented the backup procedures, issue resolution, and performance and capacity managementDesigned, managed and maintained the local area network, wide area network, email server, data protection, data recovery, VoIP system, cellular phones, web sites and network security utilizing a variety of hardware, software and policy tools. Researched, coordinated and implemented several cost savings projects.

RS2 Technologies is a leading provider of access control systems. Task included the authoring the first help files and manual of their enterprise access control application.Provided training and support to dealers on access control product line.Authored help files and manuals for an access control product line.

Founded in the 1950s as a division of Meade Electronics, NTC Electronics earned a reputation as a industry leader in providing integrated electronic security and communication systems. I implement the help desk and was responsible for several of the larger accounts. Including a project that was across eight campus buildings, more than 300 cameras and 300 card readers. The system included badging for campus employees and visitors. Provided training and support on access control hardware and software. Assisted with the support of the in-house computer systems.

Gateway 2000 was one of the first widely successful direct sales PC companies. During my two years there I was able to rise from an entry technician to senior technician in 90 days. I also designed and implemented a performance indexing system for the monitoring the phone technicians.Lead technician supervising a team of fifteen Technical Support Professionals.Team training coordinator responsible for the monitoring and fulfilling of team's training goals.

Bachelor Of Science Degree, Public Finance

Associates Degree, Business