Mark D Anderson Email & Phone Number

Oak Brook, Il

As a Solutions Lead (Assistant Director), identified needs and developed leadership development and coaching initiatives to equip individuals and teams with the knowledge, capabilities, and transformational mindset necessary to achieve lasting results in their current and future leadership roles. Areas of focus:• Leadership Development. Created blended learning programs and workshops that allowed for deliberate practice with short bursts over time and encouragement of post program impact and application. Programs included experiential sessions, accountability groups, robust personality and feedback intensive assessments, external coaching and access to online learning delivery platform. Post programs resulted in high retention of high potentials and 95% of participants felt the programs provided tangible impact for their careers. In fact, one such program called LEAD earned a 2020 Brandon Hall Excellence in Learning Award in partnership with the Center for Creative Leadership.• Career Coaching Learning. Developed blended online learning paths with three proficiency levels for the four roles of a career coach. Included were virtual facilitated sessions, online videos, short elearnings, job aids and other coachee-centered tools and resources to build and motivate talent across the firm.• Milestone Program for Newly Promoted. Replacing a in-person 2 ½ day legacy annual learning event, this program provided eight learning paths, one for each of the levels of those newly promoted (approx. 500 each year). Learning paths provided blended learning resources including on-the-job, video, short elearnings, podcasts, links and practice based workshops. Expectations were for participants to use learning paths over the first 12 months after being performed and impact results showed postive results by participants and through the eyes of their career coaches.

Aurora, Illinois

AVP, Global Learning & DevelopmentLed team of 10 that identified global collective organization-wide performance needs linked to business priorities and created collaborative partnerships that facilitated execution of greater people capabilities and performance improvement. Areas of impact:• Leadership and Management Development. Created global manager development portal containing on-the-job activities, coaching and learning resources that improved effectiveness and reduced classroom dependence.• Customer Experience Training. Improved customer loyalty, retention and low effort customer experiences by delivering customer centric assessment, training and measurement of behavioral-based learning.

Chicago, Illinois

• Consulted and facilitated leadership development for private companies or intact management teams. • Loyola University Chicago MBA HR program. Highly rated part-time Adjunct Instructor.

Multiple Global Positions, See Below

Netherlands based international bank with offices in 53 countries and 105,000 employees worldwide. LaSalle Bank was a North American subsidiary based in Chicago. • SVP, Head of Leadership & Learning, Commercial Group, Chicago Built and led team that delivered continuing education in sales, product and professional skills training aligned to behaviors that improved business impact. Delivered individual leadership development coaching annually for 120 senior and middle including diagnostic instruments such as 360s and personality indicators. Created first level ‘Manager Fitness Program’ consisting interactive behavioral-based practice/experiential sessions spread over 6 months to encourage application and coaching.• SVP, Leadership Development Team Lead, Corporate HR, The Netherlands (Amsterdam)Created from scratch a strategic learning plan, workshops, and higher impact leadership development options for the Bank’s domestic Netherlands commercial and consumer business unit. One key deliverable was execution of 20+ leadership sessions for 380 managers that promoted motivational leadership. • SVP, Global Head of Learning & Development, Commercial & Consumer, The Netherlands Managed global learning initiatives across business unit for 75,000 employees primarily in Europe and the Americas by building motivated cross-border advisors focused on leadership development, performance management, sales and product programs that led to efficient virtual learning centers and improved vendor global sourcing.• VP, Regional Training Manager, ABN AMRO Academy, SingaporeCreated from scratch and led an industry recognized, highly regarded regional training center in Singapore supporting over 8000 employees in 16 countries including China, Japan and India. Team facilitated delivery of high impact performance-based sales, technical, professional, and leadership training programs throughout the region.

Masters In Science, Hr, Od Specialization

Graduated with High Honors

Bachelors Of Science In Commerce, Marketing