Mark Wilkinson Email & Phone Number

United Kingdom

York, England, United Kingdom

• Worked with Idemia, Paragon CC, Experian, NCC, Mambu, 10x, AWS, Bottomline, Visa and Mastercard to evaluate partner offerings and maintain current ones.
• Started with two partners and have expanded the remit to include more partners and strategic relationships.
• Became the product owner for the partners assigned and subject matter expert when talking to TSYS end clients. This involved print, stationery, BPO, biometrics, verification, card design, manufacture, and.
• Ownership of product revenues and margins, driving product innovation, evaluation of potential new partner and regular reporting to the TSYS Executive team.
• Increased revenue from £4m to £13m in four years. This was by selling into new clients and increasing revenue from existing clients through upsell.
• Developed and brought on new products. Actively promoted products and services from partners into the other payment processing platforms at TSYS.

York, United Kingdom

• Main relationship owner and key escalation point for several key clients. AIB, PTSB, KBC, and JPMC.
• Successful renegotiation of the contract for an extended term, which increased the revenue by 60%.
• Built on my previous experience as a Relationship Manager but with greater ownership and accountability for the clients.
• Keeping projects on time, managing risk and ensuring they are within budget.
• Managing external stakeholders.
• Identifying new opportunities for growth.

Leeds, United Kingdom

• Founding member of Callcredit (now TransUnion)
• Promoted to Senior Product Manager within 5 months to manage the Product and testing team
• Worked in the Marketing Services area as a Senior Account Manager responsible for clients, processes, creating solutions and cross selling.
• Strong understanding of credit data, scorecards to accurately target key markets, pre-screening, all direct marketing products and services, Know Your Customer (KYC) solutions and building scorecards.
• Managed a team that designed, project managed and implemented the core credit reference service and associated products. I also had personal responsibility for key third-party relationships, including FICO and D&B.

Bradford, United Kingdom

• Started as a Production Programmer and promoted to Account Management in the first year.
• Responsible for organising and scheduling the production of telemarketing, analytical profiling and direct marketing orders for numerous clients including; MBNA, RBS, AMEX, Capital One, EuroDirect, Littlewoods.
• Two years in Account Management promoted to Business Consultant. Evaluating, introducing and maintaining products for direct marketing solutions

Nottingham, England, United Kingdom

• Responsible for the programming, operation and monitoring of programs to achieve clients’ marketing requirements and the development and testing of procedures and practices.
• Promoted in the role of managing a team of four production programmers

Business Studies

Education record