Mark Anthony Dalan Email & Phone Number

Honolulu, Hawaii, United States

Onboarding…

Osan AB, Republic Of Korea

• Allocated Hardware Assets: Assigned hardware assets to fulfill the requirements of various projects and departments within the organization.
• Managed Bench Stock Inventory: Kept accurate and up-to-date records of bench stock inventory, monitored stock levels, and managed replenishments.
• Coordinated During Meetings to Determine Asset Allocation Priorities; Led or contributed to meetings with project teams and stakeholders to establish priorities for hardware and direct asset allocation.
• Identified Equipment Considerations; Assessed and specified the hardware equipment requirements, including compatibility, performance, and security considerations.
• Documented Hardware Allocations; Maintained detailed records of all hardware allocations, noting recipient details, C4 Systems Requirements Document (CSRD) associations, allocation duration (if applicable), shipping.
• Reported Allocations; Produced and disseminated reports on hardware allocations for stakeholder transparency and decision-making support, both within the CSRD and during organizational meetings.

Osan AB, Republic Of Korea

Dalan drives process improvement with his attention to detail and ensures implementation ofbest-practices through cross-organization projects. Mark serves as a strong NCO and Airman mentor with proper guidance, accountability and direction.Manages operations and maintenance across 2 classified Special United States Liaison Activity Korea (SUSLAK)networks.

Osan AB, Republic Of Korea

- Expedited intel sys upgrd; incr'd img/audio analysis--dbl'd msn capes f/16 prsnl/sec'd gp nom f/Gen Rawlings tm awd '22- Provides theater-wide mx f/2 classified ntwks ISO nat'l msns/650 users; spts 14 intel capes f/7th AF/key USFK prsnl- Oversees sys administration of 1.8K jt/USFK user accts; directs PL-1 resource availability/msn assurance f/292 nodes.

Osan AB, Republic Of Korea

- Awd'd Sq NCO3Q! Led 9-mbr team/exec'd 3 CBRN events/fixed 47 deficits--streamlined gp readiness plan f/491 prsnl- Led $2.6M multi-ntwk suite upgrd tm/5-mbrs; dplyd 65 devs/ran 5km fiber--sv'd AF $1.5M/19K man-hrs/awd'd AFAM- Keyed IT expansion; gen'd 200 dev xfer/$12K upgrd--primed 17K nK collects/linchpinned gp's Gen Rawlings Tm Awd- Attained industry.

Dyess AFB, TX, United States

- Headed CFP f/pandemic; coord’d 1K TTs w/7 wrkctrs/rolled out VPN f/1.7K PCs--garnered 7BW ToQ 1st/2nd Qtrs!- Oversaw unit SAP f/9 wkctrs; analyzed 55 chklsts/583 tasks/36 observations--97.3% avg compliance...best in 3 yrs!- Immortalized QA processes; ID’d 26 core functions/authored 20-page SOP/trn’d 3 psnl--key to AFGSC CS OTY 20'- Inspects 3 flts & 87.

Dyess AFB, TX, United States

- Performed 16 IPEs/24 inspections; analyzed 285 tasks/ID'd 65 errors--boosted CCRI SAV by 37%...first pass in 2 yrs- Wg IG comm SME; inspected 26 sqs/3 prgms/48 injects/resolved 36 def--validated comm msn assurance f/$15B fleet- Revamped QA training; reviewed 5.6K tasks/trained 7 Amn/dvlp'd 84 pg SOP--streamlined continuity f/5 CC prgms- WIT tm mbr.

Dyess AFB, TX, United States

- Enabl'd BW cyber f/NATO ex; created SIPR act process f/240 dply'd prsnl--spt'd 10 msn/deterred Russian aggression- Filled CFP NCOIC/5-mbr tm f/4 mos; drove 450 trouble tickets--cut yrly rtn-to-svc rate 11 to 5.5 days...#1 in AFGSC- Executed 2 PEs; ID'd 2 training shortfalls/provided feedback to frontline sup--facilitated 99% pass rate/MTP restructure.

Dyess AFB, TX, United States

- Rescued Air Traffic Control cape; trn'd 2 Amn/dply'd air mgmt s/w for 13 sys--enabled tracking of 60 acft/avt'd pos mid-air crashes- Provides 24/7 PC repair & tech support; ensures functionality to 5K users, 47 units and execution of $120M B-1 Flying Hour Program (FHP). - Manages physical & info security, workstations, software and acct requests IAW.

Mcchord Field Tower (KTCM), Joint Base Lewis-McChord, WA, United States

- Client Systems Technician course Top Grad! Earned 99% cumulative avg/coined by 336th TRS/CC/grad'd 2 wks early--saved AF $2K/msn rdy- JBLM Net Zero Winner! Tackled environmental concerns & reclaimed $4.3M/138K lbs in waste; Sq awarded $7.5K- Diligently crushed all assigned tasks while cross-training--awd'd/coined 1st Sgt Diamond Sharp Awd/2d Qtr '16.

Mcchord Field Tower (KTCM), Joint Base Lewis-McChord, WA, United States

-A1C Dalan is a superb Airmen! Coined by 18AF/CC for superior performance/initiative; USAF wins!-Operates and monitors performance of digital radar, airfield lighting, and communications systems valued at $3.8M-Orchestrates complex series of aircraft and vehicle operations on runway, 8 taxiways, and 4 assault/landing zonesAssisted in updating control.

Bachelor’S And Master’S Degree, Accelerated Information Technology

Associate Of Science - As, Management Information Systems, General, 4.0 (Top Graduate)

Cyber Fundamentals -1D7XXX: The course of initial entry (COIE) to all 336 TRS initial skills courses and instructs Airmen in the basics of.

Registered Nursing/Registered Nurse, 3.8 (Dean'S List)

Activities and Societies: HPU Ambassador and Student Life Coordinator https://www.hpu.edu/

High School Diploma, Health & Communications, 3.8 (Summa Cum Laude)

Activities and Societies: Varsity Tennis - Scholar Athlete Nat'l Honor Society - Member Helping Young Professionals Excel- Vice President.