Mark Moffatt Email & Phone Number

Houston, Texas, Us

As a Project Manager at Perry Homes LLC, I direct the successful construction and delivery of 200+ homes with an average of 30 homes under construction simultaneously within 50+ acres of residential sites, generating approx. +$50 million in revenue. I also hire and retain 40+ construction team members while mentoring 18 construction superintendents into project program managers through hands-on training programs, enhancing team capabilities and development. Additionally, I collaborate with legal and insurance professionals in implementing safety programs while sourcing out new competitive vendors for materials and labor, ensuring compliance with building safety regulations while reducing actual project costs. Throughout this role, I test, improve, and launch company-wide efficient software solutions, including a builder construction platform, project management software, and Power BI data reporting software, streamlining manual processes seamlessly. Also, I conduct 30+ design and architecture reviews in examining construction drawings to ensure structural feasibility. Moreover, I prepare regular status reports, scopes of work, and necessary documents, providing updates on milestones. Furthermore, I achieved a 97% customer satisfaction rate while maintaining 100% project satisfaction for three consecutive years.

At The Park at 14th, I led front-house operations in managing restaurant servers, bar staff, AV team, security, housekeeping, and host team to deliver seamless, high-quality customer service. I also directed service teams by fostering a positive work culture and implementing policies to improve team performance. Moreover, I oversaw in-house events, from VIP handling to food and beverage planning, executing successful high-profile events. Furthermore, I achieved a 4-star rating on Trip Advisor by addressing customer feedback promptly, enhancing guest experience.

Us

As an Operations Manager, I administered business operations through efficient sales and logistics management while managing over $2 million in overall engineering firm inventory and parts, generating +$4 million in annual revenue effectively. I also supervised a team of 19 employees across four countries through strategic planning initiatives and implementation of reporting and submittal systems, streamlining research firm operations seamlessly. Additionally, I handled logistics and warehouse operations for $10M of equipment, ensuring efficiency while minimizing waste. Lastly, I built relationships while streamlining processes to improve collaboration and reduce operational redundancies.