Management level position in customer service, driver support and administration.

Scanning, sorting and lifting packages in a warehouse setting. Preparing packages for inspection by custom officers.

I got promoted from contractor to employee! I worked at a call center operated by DXC Technology (formally known as Hewlett Packard Enterprise) as a level 2 agent and got promoted as a level 3 agent. Our client was the Bank of Canada. We served the Canada Savings Bonds customers. These are some of the responsibilities:- Answered customer inquiries on the phone- Learned to keep cool and professional during escalations- Processed withdrawals by both cheque and direct deposit- Helped customers with lost bond requests, estates and RRSP/RRIF- Sold bonds over the phone to both new and existing customers- Trusted to manage confidential information - Assisted in the training of temporary customer service workers during peak campaign season- Positive attitude; get along well with co-workers and management

I worked as a contractor through a temp agency named Trinite to at a call centre operated by DXC Technology (formally Hewlett Packard Enterprise). Their client is the Bank of Canada. We provide banking services to their Canada Savings Bond customers over the phone. It involves processing withdrawals, tech support and answering questions about the bond program.