Mark Anthony Estrada Email & Phone Number

Caloocan, Ncr, Ph

San Francisco Bay Area

🌟 Joining Asana as a Talent Acquisition Sourcer specializing in Research & Development (R&D), where I contribute to building high-performing teams crucial to our client’s product innovation and development goals. 🚀Key Responsibilities:🌐 Building robust candidate pipelines for pivotal roles within Asana's R&D and Engineering teams, fostering continuous talent acquisition.📈 Developing and executing targeted sourcing strategies in collaboration with Talent Acquisition Partners, aligning closely with role specifications.💡 Employing innovative approaches to sourcing, leveraging industry insights, networks, and platforms to engage top technical talent.📞 Conducting initial candidate screenings and championing candidates throughout the recruitment journey.🤝 Cultivating relationships with potential candidates through personalized engagement, serving as a trusted advisor during the hiring process.📊 Tracking and analyzing sourcing metrics to refine strategies and optimize candidate conversion rates.🌟 Representing our client’s culture and values with authenticity in all candidate interactions and stakeholder engagements.

United States

MY ROLESource resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.Conduct phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirementsSet up interviews between candidates and hiring managersInvolve in recruiting passive candidates, through phone calls, emails, and general relationship-buildingMake recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions

Ncr-National Capital Region Philippines

• Conducted research on job boards, applicant tracking systems, and company websites for suitable applicants.• Recruited passive candidates through phone calls, emails, and relationship-building.• Conducted pre-assessment calls, verifying qualifications, availability, and compensation requirements.• Organized and maintained candidate files, tracked activities, opportunities, and references.• Maintained a record of candidates sourced through the SS Tracker.• Created end-of-day reports on productivity and results.• Leveraged extensive experience in IT recruitment, specializing in sourcing Software Developers, Project Managers, DevOps Engineers, and IT specialists.• Successfully recruited finance professionals including accountants and bookkeepers, demonstrating expertise in the finance industry.• Facilitated recruitment processes for healthcare professionals, including nurses, nursing assistants, therapists, and hospital personnel.• Proficiently managed recruitment for construction personnel, sourcing roles such as cost estimators, project coordinators, project engineers, draftsman, and contracts administrators.

National Capital Region, Philippines

●Helped end-users with technical issues with their laptops and mobile phones●Provided Assistance in resolving complex technical issues over the phone●Handled and resolved escalations and customer complaints with strong verbal and negotiation skills●Worked with on site engineers and escalated complex issues that can’t be resolved in the first customer contact●Provided feedback to Tier 1 and Tier 2 advisors

National Capital Region, Philippines

●Handled billing and technical queries for internet and cable consumers●Processed Requests for connection and addition of services to the customer’s account●Dispatched repair person to resolve consumer issues that needs repair

Ncr - National Capital Region, Philippines

National Capital Region, Philippines

●Worked for a consumer electronics account●Provided technical and consumer support over the phone while maintaining high quality of service●Dispatched repair when needed

National Capital Region, Philippines

●Worked for a Telecommunications account●Provided technical and consumer support over the phone while maintaining high quality of service●Did up selling to promote other products and services that will improve customer’s experience

Bachelor'S Degree, Mass Communication

Education record