Director Customer Service Operations
Current
Jul 2022 - Present
AeroLeads people directory · profile
Mark A. Email & Phone Number
Director Customer Service Operations
at
Acronis
1 work email found
@thatchertech.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Director Customer Service Operations
Location
Greater Chicago Area, United States
Company size
Who is Mark A.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Mark A. is listed as Director Customer Service Operations at Acronis, a with 1413 employees, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at thatchertech.com and a matched LinkedIn profile for Mark A..
Mark A. previously worked as Director, Global Support at Esko | Brand Solutions and Manager, Global Support and Client Solutions (BLUE Software) at Esko | Brand Solutions. Mark A. holds Bachelor Of Science - Bs from Bradley University.
Company email context
Email format at Acronis
This section adds company-level context without repeating Mark A.'s masked contact details.
*@thatchertech.com
68% confidence
AeroLeads found 1 current-domain work email signal for Mark A.. Compare company email patterns before reaching out.
Profile bio
About Mark A.
Experienced leader in all phases of support management. Focus on starting support organizations from scratch or rejuvenating under performing support organization through transformation leadership. Known for assisting organizations to strategically differentiate themselves and their products or services through superior customer support. Success in leading remote and international staff in fast paced global 24x7x365 environments. History of implementing support best practices and support technology stack such as ticketing systems, and customer facing self-help. In depth knowledge of telecommunications and call center technology (U.S. patent).
Listed skills include Product Management, Strategic Planning, Leadership, Technical Support, and 46 others.
Current workplace
Mark A.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Acronis
8 roles
Mark A. work experience
A career timeline built from the work history available for this profile.
Director, Global Support
Jan 2020 - Mar 2022
Manager, Global Support And Client Solutions (Blue Software)
Dec 2015 - Dec 2019
Manager, Client Care
Kantar/Coretech
Jun 2014 - Sep 2015
Senior Manager, Client Care
Aug 2013 - May 2014
Manager, Technical Support
Online Business Applications
Feb 2012 - Jul 2013
Technical Support Manager
Apr 2003 - Feb 2012
Technical Support Manager
Apr 1995 - Apr 2003
Team & coworkers
Colleagues at Acronis
Other employees you can reach at acronis.com. View company contacts for 1413 employees →
SM
Sergey Melnikov
Colleague at AcronisTürkiye, Turkey
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SV
Stanislav Vatev
Colleague at AcronisSofia, Sofia City, Bulgaria
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IP
Ivan Pobornikov
Colleague at AcronisLozenets, Sofia City, Bulgaria
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EV
Ekaterina Vidiborskaia, Phd
Colleague at AcronisGreater London, England, United Kingdom
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SS
Silvia Sidor
Colleague at AcronisBucharest, Romania
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DK
Denis Kortunov
Colleague at AcronisSingapore
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RD
Ronna De Los Reyes-Chang
Colleague at AcronisPhilippines
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AU
Ata Ur Rahman
Colleague at AcronisBengaluru, Karnataka, India
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VK
Vladimir K.
Colleague at AcronisSofia, Sofia City, Bulgaria
View →
RA
Rémy Abd Rabo
Colleague at AcronisParis, Île-De-France, France
View →
Sergey Melnikov
Colleague at AcronisTürkiye, Turkey
View →
SV
Stanislav Vatev
Colleague at AcronisSofia, Sofia City, Bulgaria
View →
IP
Ivan Pobornikov
Colleague at AcronisLozenets, Sofia City, Bulgaria
View →
EV
Ekaterina Vidiborskaia, Phd
Colleague at AcronisGreater London, England, United Kingdom
View →
SS
Silvia Sidor
Colleague at AcronisBucharest, Romania
View →
DK
Denis Kortunov
Colleague at AcronisSingapore
View →
RD
Ronna De Los Reyes-Chang
Colleague at AcronisPhilippines
View →
AU
Ata Ur Rahman
Colleague at AcronisBengaluru, Karnataka, India
View →
VK
Vladimir K.
Colleague at AcronisSofia, Sofia City, Bulgaria
View →
RA
Rémy Abd Rabo
Colleague at AcronisParis, Île-De-France, France
View →
1 education record
Mark A. education
FAQ
Frequently asked questions about Mark A.
Quick answers generated from the profile data available on this page.
What company does Mark A. work for?
Mark A. works for Acronis.
What is Mark A.'s role at Acronis?
Mark A. is listed as Director Customer Service Operations at Acronis.
What is Mark A.'s email address?
AeroLeads has found 1 work email signal at @thatchertech.com for Mark A. at Acronis.
Where is Mark A. based?
Mark A. is based in Greater Chicago Area, United States while working with Acronis.
What companies has Mark A. worked for?
Mark A. has worked for Acronis, Esko | Brand Solutions, Kantar/Coretech, Thatcher Technology Group, and Online Business Applications.
Who are Mark A.'s colleagues at Acronis?
Mark A.'s colleagues at Acronis include Sergey Melnikov, Stanislav Vatev, Ivan Pobornikov, Ekaterina Vidiborskaia, Phd, and Silvia Sidor.
How can I contact Mark A.?
You can use AeroLeads to view verified contact signals for Mark A. at Acronis, including work email, phone, and LinkedIn data when available.
What schools did Mark A. attend?
Mark A. holds Bachelor Of Science - Bs from Bradley University.
What skills is Mark A. known for?
Mark A. is listed with skills including Product Management, Strategic Planning, Leadership, Technical Support, Business Analysis, Training, Customer Service, and Product Development.
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