Mark Antonios Email & Phone Number

Cheltenham, Victoria, Australia

Exceptional customer service and product knowledge.Handling customer orders, sales and resolving complaints.

Mentone, Victoria, Australia

Supporting the daily operations of one of Melbourne's largest footwear stores.Here are some of my key responsibilities:Ensuring high standards of customer service to all clients and customers in fast paced retail environment.Large levels of cash handling via transactions and register operations.Addressing customer concerns, handling returns or exchanges.

Mulgrave, Victoria, Australia

Supporting the design and development of brand and customer experience initiatives (digital andtraditional collateral and communications) that will focus on delighting customers and improvingtheir overall experience with the brand and product.Collaboration with the marketing team and the rest of the business to deliver a unified experience tocustomers.

Mulgrave, Victoria, Australia

Within my current role, my duties and responsibilities have been varied and extensive. Here are some of the highlights that I have achieved while my role continues to evolve and grow:Supporting the design and development of campaigns (B2B and B2C) in line with business objectives. Channels leveraged will be varied according to objectives and audience.

Change of careers decision, including online university studies and acceptance into the Victorian Digital Jobs program for 2022 during the COVID-19 pandemic.

Oakleigh South, Victoria, Australia

Being instrumental in optimising the customer service delivery, I've led daily operational activities. At all times, I ensured the provision of high-quality service to up to 100 customers per day on busy days. Leading and supporting an 11-member team, I managed incoming workflows and strengthened staff performance by creating a friendly and inviting.

Elsternwick, Victoria, Australia

A key contributor to the achievement of challenging sales targets, I've focused on accurately identifying client needs and making appropriate product and service recommendations. Building strong relationships with all customers, I established in-depth business knowledge and offered appropriate solutions to all issues. Here are some highlights of my key.

South Melbourne, Victoria, Australia

Contributing significantly to the delivery of exceptional customer service, I ensured each guest had a memorable experience. My role was multifaceted and involved handling customer queries, processing payments, and preparing orders.Here are some highlights of my key achievements:Achieving solid results while maintaining customer service.

Certificate Iv In Cyber Security, Information Technology

Digital Marketing Campaigns & Analytics

Vce Certificate

Activities and Societies: Senior Table Tennis, Les Miserables Musical, Senior Chess.