Mark is a strategic advisor with a passion for improving business performance. He understands that sustainable improvement requires change initiatives to be aligned with strategy, have a valuable and clearly recognised purpose and are diligently implemented.Understanding how to use organisational capability to successfully deliver change has been of particular focus. He uses a framework that explains the business model in terms of its curent and future capability requirements, thereby making explicit the complexity of change required and enabling overall business strategy and sub-ordinate supporting strategies to be aligned directly with implementation initiatives.In his corporate leadership roles, Mark is rarely content with the status quo, endeavouring to improve both service and business performance wherever possible. He has applied “capability thinking” to evaluate market opportunities and create new or improved services, leveraging established capabilities where possible and otherwise building new capabilities to close gaps.Comfortable leading in politically sensitive situations, Mark strives for objectivity and rational decision making from all stakeholders. His calm, open leadership style promotes transparency, robust discussion and trust, allowing opinions to be aired and consensus built.With a blend of general management and consulting experience gained through senior roles with A.T. Kearney, PA Consulting Group, Coopers and Lybrand, Spherion and KAZ Computer Services Mark is well equipped to engage all levels of the organisation, from the executive suite to the warehouse. His career spans England, Bermuda, the USA, Australia and South-East Asia, in industries including insurance, reinsurance and banking through telecommunications.Specialties: • Strategy Execution• Strategic Business/Technology Alignment• Organisational Capability Modelling• Value Based Programme Design and Leadership• Organisational Transformation• Board Advisory
Listed skills include Organisational Transformation, Organisational Change, Programme Leadership, Technology Enablement, and 21 others.