• Oversee the day to day operations of the largest importer of Black Forest cuckoo clocks in the U.S.• Manage inventory of over 100 models of clocks by regularly ordering/importing clocks from various vendors, ensuring availability for our brick and mortar stores and online retail partners• Order fulfillment on all orders of single clocks to individual drop ship customers and of multi-clock orders for businesses to replenish stock• New business solicitation of online retail partners and brick and mortar stores to increase revenue• Business growth through increased sales to existing retail partners by implementing sales incentives and promotions• Regularly analyze vendor costs to maintain low business expenses

Effectively manage the Mecca of bodybuilding through hiring, training, development of all team members while meeting monthly, quarterly and yearly sales quotas. • Manage profit and loss statements from top to bottom to ensure all facets of the business, including sales, fitness, and gym operations, are met• Hire, train, develop and manage front line team through management staff to follow Gold’s “Crisp, Clean and Friendly” values• Establish relationships with surrounding businesses to grow Gold’s corporate wellness programs• throughout the community• Develop and implement detailed club plan outlining action items which enable staff to deliver results on a daily, monthly and quarterly basis• Provide a high level of customer service for members and prospective members through personal actions, optimal staffing, and by maintaining a clean and operational facility• Accelerated the career track for others in the General Manager in Training program while holding title of District Fitness Leader• Lead 1 of only 9 clubs in the company of 140 corporate locations to deliver 100% or more to budget in total revenue, fitness revenue and sales revenue in the first quarter of 2018• Grew fitness revenue to 200% over prior year

Develop a sales team to deliver on membership sales and fitness sales goals. • Assist in the transition from 24 Hour Fitness to Gold’s Gym by establishing standards for budgeting, staff responsibilities and overall club operations.• Convey positive changes taking place within the club to staff and current and prospective members.• Provide a positive, enjoyable and informative experience for all guests and prospective members during club visits• Inspire guests to become members and reach their fitness goals through solutions-based membership and fitness sales• Staff, develop, and manage the membership team to promote the brand of the club• Collaborate with the Fitness Manager during sales presentations to ensure fitness package sales

Recruit and develop a sales team to deliver on membership sales and fitness sales goals. • Provide a positive, enjoyable and informative experience for all guests and prospective members during club visits• Inspire guests to become members and reach their fitness goals through solutions-based membership and fitness sales• Staff, develop, and manage the membership team to promote the brand of the club• Conduct daily, weekly, monthly and quarterly membership assessments to determine the club’s needs• Increase revenue year-over-year on a monthly and quarterly basis from our profit and loss statements through new membership sales, membership retention, and fitness sales to new members• Membership sales exceeded 100% of goal for the months of November, December, January and February (104%, 111%, 107%, and 108%, respectively)• Assisted in ensuring that our club was still the highest performing in the region of 11 clubs• Enrolled 50% of my guest traffic from November through April, resulting in $11,624 in new memberships and $5,912 in fitness sales

Train and develop a front-line team to deliver excellent customer service to all members. • Ensured the club delivered a quality experience for both members and guests by upholding the company standards of a clean, friendly, and well-maintained club• Staffed, developed, and managed the club service desk, kids club, juice bar and group exercise instructors• Maintained and audited the club’s staff, banking, membership agreement, club supplies, and inventory documentation• Met club total revenue standards of 100% of goal or more through retail sales, membership sales, and revenue leakage prevention• Worked towards increasing year-over-year club total revenue gains from the profit and loss statements

Oversee daily operations for EVE Enterprises LLC, a logistics company specializing in deliveryand set up of fitness equipment in both residential and commercial settings, as well as general residential and commercial moving services• Implemented procedures that decreased expenses by 2.5% annually and increased revenue by roughly 5% the first year and 7.5% the second, resulting in a total net increase of roughly $25,000 within a two-year period• Schedule all the daily routes of 3 to 7 deliveries per crew to maximize productivity and efficiency• Completed all weekly invoicing and conduct regular budgetary review• Implemented an information system for our clients that kept all store employees and distributions center managers informed of real time information on their delivery status and clients’ feedback

• Oversaw 12 employees during the delivery process in residential and commercial settings for southern Illinois and Missouri Region• Represented the company onsite in a professional manner by ensuring job completion and quality• Communicated with customers and clients daily• Assisted the warehouse manager in staging product for outgoing deliveries• Maintained correct inventory during all weekly merchandise transfers

Assisted customers in meeting their fitness goals by maximizing their personal workout plans with 2nd Wind products• Maintained open relationships with clients and built potential clientele base via email, mail and phone interaction• Achieved store sales goals on a monthly, quarterly and yearly basis by successfully reaching 100% or greater of goal• Assisted with maintaining accurate physical inventory to the computer system

Directed, managed and staffed three departments within the YMCA Downtown-Marquette Branch• Provided leadership and oversight to 5 staff members who maintain the summer day camp, after-school programming and youth sports while maintaining and adhering to a budget for the departments• Directed and recruited various volunteers for special projects such as Healthy Kids Day and Trivia Night• Increased overall attendance for all programs, specifically a 150% increase during Healthy Kids Day from the previous year• Successfully attained the annual fundraising goal in the first half of the fiscal year through the• annual Trivia Night• Responsible for maintaining the Downtown-Marquette YMCA public website