Coordinate strategic business reports aimed to provide investors with in-depth analysis and information on economic trends in emerging markets. These are published in Der Spiegel.

- Business Development: identifying opportunities, product promotion.- Building and increasing partnerships, bound to the financial market.- Performing demos, technical assistance and business consulting in Spanish and English.- Sales: Analysis and anticipation of the financial proposal, negotiating prices and terms, closing deals.- Creating accounts for new users.- Customer Support: Handle customer questions and requirements.

Short Term Rentals Manager-Being a point of escalation for all customer service issues and ensuring consistently high levels of customer excellence at all times.-Customer Relationship Management and acting on customer feedback.-Motivating customers to use the company's services more.-Property Management Systems-Developing strong links to internal and external stakeholders.-Accounting, HR & marketing support-Training new employees as well as support providing clear… Show more Short Term Rentals Manager-Being a point of escalation for all customer service issues and ensuring consistently high levels of customer excellence at all times.-Customer Relationship Management and acting on customer feedback.-Motivating customers to use the company's services more.-Property Management Systems-Developing strong links to internal and external stakeholders.-Accounting, HR & marketing support-Training new employees as well as support providing clear leadership and direction to the customer service team on a daily basis.-Inspiring and leading customer service teams. Show less

-Responsible for recruiting, training & developing restaurant staff.-Always ensuring the highest standards of food & beverage service and communicating with the kitchen staff to ensure efficient food service.-Keeping control of food and labour costs.-Maximising and realizing all business opportunities to drive sales.-Overseeing and managing client bookings & reservations.-Having an in-depth knowledge of all menus.-Liaising with the Head Chef to discuss and develop the… Show more -Responsible for recruiting, training & developing restaurant staff.-Always ensuring the highest standards of food & beverage service and communicating with the kitchen staff to ensure efficient food service.-Keeping control of food and labour costs.-Maximising and realizing all business opportunities to drive sales.-Overseeing and managing client bookings & reservations.-Having an in-depth knowledge of all menus.-Liaising with the Head Chef to discuss and develop the menu. -Ensuring Health & Safety and also hygiene procedures & standards are maintained.-Aiding and resolving customer complaints.-Advising customers on wine selection.*Overall acquiring experience in all the departments as it is a family business for future management of the establishment. Show less

-Welcoming guests to the hotel in a polite, friendly and helpful manner.-Dealing with late arrivals and assisting with early check-outs.-Check out departing guests using the hotel’s accounting system.-Taking payment from guests in the form of cash or credit cards.-Answering telephone inquiries promptly & professionally & transferring calls on in Spanish, Russian & English-Being a point of contact for guests should they have any queries.-Arranging for brief tours of the… Show more -Welcoming guests to the hotel in a polite, friendly and helpful manner.-Dealing with late arrivals and assisting with early check-outs.-Check out departing guests using the hotel’s accounting system.-Taking payment from guests in the form of cash or credit cards.-Answering telephone inquiries promptly & professionally & transferring calls on in Spanish, Russian & English-Being a point of contact for guests should they have any queries.-Arranging for brief tours of the hotels rooms and facilities.-Operating switchboard and directing calls appropriately.-Checking function sheets.Managing group bookings for conferencing, the restaurant and accommodation.-Keeping up to date on all hotel products, services, pricing & promotional offers by doing regular online check-Completing the night auditing procedures with accuracy and attention to detail.Core competences I developed:-Strong motivational and influential people skills.-Ensuring all relevant paperwork has been completed in order for a smooth handoverat the end of your shift.-Experience of managing people and driving business performance.-Dealing with and resolving customer complaints.-Maximize sales revenues through up selling and marketing programs. Show less