Head Of Technology
Responsibilities: - Built and maintained project dashboards for high-level visibility on project profitability and staffing.- Created process flows for seamless interdepartmental operations.- Led strategic vision and future innovations, leveraging AI when necessary.- Developed staff onboarding and training programs, including creating how-to guides for all departments.- Created and maintained a dynamic cost calculator based on previous project profit and loss.-… Show more Responsibilities: - Built and maintained project dashboards for high-level visibility on project profitability and staffing.- Created process flows for seamless interdepartmental operations.- Led strategic vision and future innovations, leveraging AI when necessary.- Developed staff onboarding and training programs, including creating how-to guides for all departments.- Created and maintained a dynamic cost calculator based on previous project profit and loss.- Collaborated with department heads on recruitment, insights, community engagement, and programming.- Reviewed programs and platforms to ensure alignment with business needs and scope.- Assessed staff technical capabilities to maximise the use of their skills and abilities.- Managed client sales and accounts, including client introductions and training.- Developed project proposals and cost estimations.- Ensured quality assurance across all departments.Achievements:- Created a custom project management platform to track recruitment processes and budgets.- Developed and managed the production of a gig economy app.- Successfully rebranded 10k Humans (formerly Echo MR), including design overhaul and new website launch. - Obtained ISO and SOC2 Type 2 certification for 10k Humans.- Achieved a 100% project success rate with timely delivery. Show less
