Mark Weidner Email & Phone Number

Greenwood Village, Colorado, United States

Colorado Springs, Colorado Area

Directed an IT Team of 8 throughout 4 separate companies and HQ, across 11 locations. Own the user experience lifecycle for all software.Key Project Accomplishments: Program Manager – GPS tracking system for all company vehicles. Delivered backlog items include: product selection; installation; integration with scheduling system; data usage for training; reduction of insurance cost; improved routing allowed for more product delivery trips Program Manager – Telephony. Delivered backlog items: Gathered needs from all sub companies; created user stories, selected system; Implemented Voice messages via email; routing trees; contact center with overflow; Active Directory integration; call forwarding to cell phones; Holiday & weather closure notices; 4-digit cross company dialing  Successfully implemented ERP (JD Edwards Enterprise One), EDI, barcode scanning (RFGen), and FuelMaster systems. Integrated SaaS Configurator solution into the Sales process. Created custom code to interface between systems. Improved staff and productivity by 30% by implementing Agile Project Management methodologies. Established a partnership with a leading EDI vendor to process transactions between the company and clients. Built and implemented a custom interface allowing orders to be pushed between vendors and implemented another EDI functionality allowing the delivering of an Advanced Ship Notice (ASN) and electronic invoicing. Outcome: Drastically grew customer base and sales by 20%, eliminated nearly $5K in annual penalties, reduced revenue receipt time by 5 business days. Researched several spam filtering solutions, choosing a vendor that reduced spam by 98% company-wide, increased employee productivity, and significantly reduced future email retention expense by 1/3rd.

Colorado Springs, Colorado Area

Orchestrated reorganization and streamlining of the Engineering Change Order process by using Workflow functionality within the TeamCenter Application. Accepted a leadership role in Agile Scrum Master and Product Owner aspects.Key Project Accomplishments: Reviewed all data being kept outside of the TeamCenter application, set-up a test environment, and tested multiple configurations within the Supply Chain module.  Outcome: The integration and utilization of Supply Chain data within the TeamCenter application ensured that gaps in product availability were widely apparent, enabling a reduction in lead-time part procurement.

Englewood, Co

Managed a global team of Business Analysts, Developers, and System Administrators charged with creating custom Business Intelligence (BI) performance metrics for clients. Key Project Accomplishments: Recognized for launch of a real-time reporting system using Cisco switch architecture which created the largest and most complex production environment to-date at the company. Developed and executed a web-based BI executive dashboard, client scorecard, and performance measurement tool. Conducted a full review of a Key Client Account’s process to mitigate an issue of weekly service outages. Found that the software the customer for this customer was using an old and unreliable offsite server that would periodically slow down and ultimately fail if not rebooted on a weekly basis.  Outcome: Successfully migrated all code to the company’s server farm which saved a high-profile $4M account. Initiated a project to mitigate a reporting inefficiency. Outcome: Facilitated inputting all client historical data online including numerous drill-down capabilities, to quickly see call center performance issues. This process enabled identification of problems and solutions within 24 hours, increasing client satisfaction surveys by 3% and client retention by 10%.

Broomfield, Co

Methodically created, maintained, and managed customer reports for the IT Department, using employee, project, and financial data.Key Project Accomplishments: Directed all IT performance measurement, effectively creating and presenting the monthly IT Scorecard for senior management, enabling better finance, project, and resource management.

Colorado Springs, Colorado Area

Accurately and efficiently created reports for “C” level executives, enabling better management of finances, projects, and resources.Key Project Accomplishments: Delivered monthly IT News Magazine & IT Scorecard, IT Quarterly Summary Report, IT Annual Report, and podcasts. Strategically created, managed, and tracked metrics for a $350M IT budget across 2K+ staff and 600+ projects.

Colorado Springs, Colorado Area

Methodically aligned priorities and scheduling to proactively support an IT workforce of 2K+ employees.Key Project Accomplishments: Managed and prioritized 800+ Capital Project Requests valued at over $750M ROI.

Colorado Springs, Colorado Area

Directed a staff of 31 responsible for initiating and scheduling work for 500+ employees.Key Project Accomplishments: Successfully program-managed complex system conversions with a revenue impact of $1.2B monthly.

Colorado Springs, Colorado Area

Led a team of 18 employees charged with requirements gathering and project cost assignments.Key Project Accomplishments: Researched and provided superior cost and resource projects that were used in the budgeting process.

Colorado Springs, Colorado Area

Led a team of 18 employees charged with requirements gathering and project cost assignments.Key Project Accomplishments: Researched and provided superior cost and resource projects that were used in the budgeting process.

Arlington, Va

Proficiently scheduled software delivery across 13 integrated systems.Key Project Accomplishments: Coordinated and managed cost assessments across 40+ projects per release cycle.

Bachelor'S Degree, Computer Technology/Computer Systems Technology

Certificate, Certified Scrum Master

Certificate, Certified Scrum Product Owner