Mark Barnes Email & Phone Number

Stoke, Birmingham And London

Stoke, Birmingham And London

Leading strategic creative services for the UK business, specifically delivering design solutions for each client or potential customer across the private sector.Services are split between the ISS brand and bespoke design concepts centered around the needs of our customers. When working with key customers or segments, I oversee the Creative Services Team and participate in the creation of specific customer focused campaigns that exist throughout the customer life-cycle.I’ve developed and successfully delivered the first creative strategy for ISS UK, overseeing the strategic management and delivery of all new processes that underpin it.The result of this has been a positive shift in customer survey scores for the Creative Services Team across our key stakeholders and customers.The CST is now seen as the centre of creative excellence across the ISS group, with the UK hosting best practice sessions with other countries.I’ve been involved in the identification of key partnerships with a range of 3rd party suppliers and continue to maintain those relationships.

Stoke, Birmingham And London

Strategic decisions within the business led to the Creative Services Manager role changing significantly. Moving creative delivery from an outsourced model to a predominantly in-house offering.Adopting an agency mindset with my in-house team, I helped to deliver significant financial reductions and reduced business risk by minimising reliance on 3rd party design agencies.Some of my duties included management of workloads, scheduling, recruitment, training, identification of strategic suppliers and budget control for creative and print spend.

Stoke, Birmingham And London

I was asked to lead the creative function within one of the FM industry's largest and most competitive sales teams.As Creative Services Manager I was responsible for working closely with chosen strategic suppliers and managing the workloads of my own team.In addition to the management and design elements of this role, I was actively encouraged to support the marketing and communications team. Utilising marketing and digital marketing skills attained in previous roles during my career.

Stoke-On-Trent, London, Mobile

Following on from the ISS UK acquisition of GSH Group (UK and Europe), this was a continuation of the Visual Communications role that I held previously with GSH Group.

Stoke-On-Trent, London, Mobile

Interim Marketing Manager

Stoke-On-Trent, London, Mobile

Having gained recognition in supporting the sales and marketing team, I was promoted to the role of Visual Communications Manager - reporting to the Group Managing Director. This role combined my creative experience with managerial and marketing skills. The position required me to be reactive to the needs of the business, and I was located between the Operational HQ (Stoke-on-Trent) and UK HQ (London).I was responsible for the concept, design, production and marketing of various projects both for the UK business and internationally across the group - covering UK & Ireland, Europe, India and the USA.My team were responsible for producing: • Brand development (S3 Compliance - GSH's new start compliance business)• Brand protection• Sales Presentations• Web Design• External Brochures• Exhibition Stands• Pop-up displays• Wall art• Bid and Sales DocumentationOther responsibilities included digital marketing - as such I created strategy documents for the business' social media delivery and have since gained CIM/CAM qualifications in Digital Marketing.

Etruria, Stoke-On-Trent

I worked as a senior graphic designer for GSH in a rather niche position. I received project requests from many of GSH Group's different functions - both in the UK and across Europe and America.The job was sales focused; as such I work on with front line sales and marketing colleagues on projects including:• Bespoke infographics• Bid document branding and bespoke bid graphics• Client facing brochures• Bespoke presentations (PPT and Flash)• Web graphics• Exhibition stands• Pop up DisplaysAs well as producing sales based material, I also get involved in the after sales process by providing graphic/marketing material for our clients event.I’ve helped on joint branded events with:• RSA (Royal Sun Alliance)• Santander • Lloyds Banking Group • HBOS (Halifax Bank of Scotland)

Stoke On Trent & Crewe

I was recruited to head up the creative team at BlueBox media, helping to launch a host of property magazines. Responsibilities included: • Creative Direction • Supplier Management • Graphic Design • Web and Flash Design

Stone, Staffordshire

I was recruited by Datel 3 months before finishing the final year of my degree at Staffordshire University. Working with in-house software I developed a multitude of products for different systems including:• PC• Sony PlayStation 2• Nintendo GameCube• Nintendo Game Boy Advance• Nintendo DS.Products created included:• Action Replay (game cheat device)• Ultimate Codes disks (game add-ons)• Magazine cheat disks (provided with Play, PSi and Official Nintendo GameCube Magazine)Other responsibilities included the opportunity to work on four dedicated gaming and reverse engineering websites - codejunkies.com, datel.co.uk, max.tv and rawscience.co.uk.I also assisted with infographics, logos and design for Datel’s sky shopping television channel - MAX TV.My roles and responsibilities at Datel included:• Interface Design• Interface Development• Website Design• Software Testing

Ba (Hons) Degree, Multimedia Graphics

Also, 3 years of Design Management electives.

Btec National Diploma In General Art And Design, Specialising In Illustration And Graphic Design

High Merit - with additional qualifications achieved for Photography and Graphic Design

Gnvq, Information Technology

Graphic Products and Art