Mark Bartolucci Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

• I have the pleasure of serving various Chick-fil-A audiences through facilitation of trainings, onboarding classes, and events.Responsibilities include:
• Facilitate as needed for corporate Staff, Operators, and Team Members on varied subject matters within Learning & Development.
• Maintain a high level of Chick-fil-A Restaurant acumen and ongoing field connection.
• Partner with Program Leads, Learning Partners, Learning Designers and Content Producers as needed to ensure Learner Centric solutions ensure the most effective experiences for various audiences.
• Remain current and well informed on Blended Learning Facilitation skills and adult learning styles to deliver an effective, and personalized experience.
• Assist the Facilitator Resourcing Lead with coaching and development for team and others in Learning & Development, if applicable.

Atlanta, Georgia

As a Quality Assurance Analyst, I partner with Chick-fil-A HELP to improve the quality of interactions and the consistency of service for restaurant Operators and their teams. I do this through reviewing phone calls and tickets to provide quality reviews and one-on-one coaching for analysts. I also provide trend analysis reports and partner with the.

Greater Atlanta Area

During my time at Boehringer Ingelheim, I started as a Customer Care Representative (CCR) and after proving myself in the role, was added to the website support team, escalation queue, and Quality Assurance team. I added value through providing solutions to systemic and policy gaps including a new tool for call center calibration and a change to a company.

Greater Atlanta Area

Beyond Pressure Washing, LLC. is a company based on a two-fold goal:1.) To deliver consistent results that go the extra mile.2.) To go beyond pressure washing and use the business to make a meaningful impact on lives.I started Beyond Pressure Washing, LLC. as an opportunity to supplement my income, grow professionally, and gain experience running a.

2480 Jett Ferry Road Dunwoody, GA 30338

• As Director of Sales and Marketing, I made meaningful partnerships and connections within the community built on great food, customer service, and a genuine care for people. In this role, I represented the brand and.
• Partnering with the operator and team to donate 10,000 sandwiches to shelters and ministries to feed the homeless in the city of Atlanta during Christmas of 2014.
• Playing a key role in fostering 20% sales growth from 2014 to 2015.
• Creating a catering team.Responsibilities included:
• Protecting the brand while managing social media and events.
• Managing the catering team.

Cumming, Georgia

Provide superior customer service while maintaining sales goals and managing back office duties such as fleet, debt, and contract management.

Port St. Lucie, FL & Cumming, GA

Serve guests with a positive, professional attitude focusing on building a personal connection with customers.Remain calm and work efficiently during lunch and dinner rush hours to maximize company sales.Maintain a quick pace to accommodate high turnover of tables.Help to resolve customer concerns and complaints.

Fort Pierce, Florida Area

As an intern, I functioned as liaison between my team and the company owners. The internship was from January through April 2013 with H2grOw, LLC, an innovative garden supply company that plans to change the way Americans garden. The internship focused on how to market H2grOw’s products both online and through non-internet based marketing. My experience.

Fort Pierce, Florida Area

Interact with students, faculty and other staff members to accomplish office goals.Serve and participate in budget committee meetings.Serve as chairman of the Student Life Committee.Process forms and maintain database using Microsoft Excel.Complete office objectives within fixed schedules.Create presentations and workshops for student and faculty.