Mark Bartoski Email & Phone Number

Bloomfield Hills, Mi, Us

Responsible for establishing and executing the Information Technology vision and strategy. Also accountable for IT operations, including network infrastructure, hardware, applications, business analysis, and reporting.

Design, install, and configure home networks, computers, software, alarm systems, VoIP, and audio/video solutions. Custom design and integration of smart home technologies including HVAC, lighting, camera, garage and entry door access, alarm, voice controlled device, sprinkler, motion, fire, CO2, and water sensors.

Redmond, Washington, Us

Educated over 500 executives, managers, scientific researchers, and IT staff members about Digital Transformation at state governments, universities, hospitals, and schools in Michigan, Ohio, Indiana, Kentucky, and Tennessee. Helped over 40 enterprise customers implement and manage Azure cloud, Microsoft/Office 365, Microsoft Enterprise Mobility and Security (EMS), Active Directory, Dynamics, Windows 10, Power BI, Windows Server, and Microsoft Surface devices. Created executive and technical level presentations for Chief Information Officers, Chief Technology Officers, Chief Information Security Officers, researchers, programmers, academic leaders, professors, and system administrators.• Acquired Azure certification while helping customers implement hybrid cloud infrastructure environments for workloads ranging from complex medical research to full data center migrations. • Managed a matrix team of 30 global technical experts to develop strategies, create project plans, and implement cloud solutions involving IT governance, security, networking, virtual machines, data storage, desktop management, and data warehousing. • Taught comprehensive best practices for defending the enterprise from cyber threats by securing devices, technology infrastructure, and users with Identity and Access Management, EMS, Windows Defender, and other M365 components. • Resolved hundreds of customer issues with Microsoft 365, Office 365, Windows Server, Windows 10, Active Directory, and Azure.

Detroit, Michigan, Us

Provided technical and executive leadership for the largest school district ($1 billion in revenue) in Michigan. Changed the IT operations culture, enhanced the technical systems, improved the services performed, and reduced department expenditures by 50%. Worked with senior leadership teams including Board Members, Superintendents, Emergency Financial Managers, and education leaders. Administered a $20 million technology budget with an annual emphasis on improving solutions and services while reducing costs. Empowered diverse application development, database management, infrastructure operations, endpoint support, and project management teams to provide world-class support to all business, teaching, and student populations. Systematically improved IT processes and service levels by using data analytics to evaluate service team performance against established KPIs. Designed custom SharePoint repositories for all technology projects, contracts, and budgets. Crafted detailed statement of work and vendor agreements for the purchase and implementation of $300 million in computing systems, services, and software. Developed a focused IT mission statement and vision to provide exceptional service to all business units. Created an extensive portfolio of standards, policies, and procedures encompassing users, security protocols, project deployments, and overall department operations. • Directed 120 technical resources and managers on IT operations and support for 12 business units, 65,000 computing devices, and 100 locations.• Created a disaster recovery site and business continuity plan for critical ERP and Student Information systems.• Managed a full Oracle Peoplesoft ERP system upgrade that increased office productivity by reducing manual processes.• Implemented a Project Management Office and program managed 12 project managers responsible for 6 technology teams, 100 technical resources, and over $25 million in annual project work.

Detroit, Michigan, Us

Transformed the entire technology infrastructure of multiple data centers, administration buildings, and 150 schools to deliver best-in-class application, network, security, end-user device, and data systems to 70,000 users. Designed mobile and web-based applications to automate labor-intensive processes. Implemented security policies and procedures for passing annual state and federal regulatory compliance audits. Created RFPs, negotiated contracts, and managed all technology expenditures for software, hardware, and services. Hired from a consultant at Compuware Corporation to a full-time employee in 2012. • Managed a team of 65 technical resources responsible for the 24/7 operation of all voice, video, print, data storage, compute, security, and network systems. • Designed all technology infrastructure systems (including server, network, cabling, video, voice, and security) for $500 million of new building construction and renovation projects. • Consolidated business unit call centers to lower labor costs by 35% and achieve call answer times of 45 seconds. • Implemented a comprehensive security and monitoring architecture to protect 2 million student and employee records. • Architected a high-availability virtualized server and storage environment for 200 applications to achieve a 99.99% uptime. • Sold excess data center computing capacity and technical expertise to generate $2,000,000 in IT revenue.• Implemented a one-to-one computing program with 40,000 laptops computers assigned to teachers and students at 50 locations.• Installed a hosted VoIP solution with 3,000 handsets, lowering maintenance costs by 95% while improving voice services.• Completed a $15 million data center upgrade of all switches, routers, storage, servers, load balancers, and firewalls.• Migrated 80,000 active and archived user accounts to Microsoft’s Office 365 in 2 weeks with zero downtime.

Detroit, Mi, Us

Expanded a $500 million Global Professional Services Organization’s Network Services line of business by delivering expert technical implementation services, project management services, and comprehensive department outsourcing for several clients. Helped customers solve infrastructure issues by implementing new servers, networks, data centers, cabling, software, and user security solutions. Evaluated new hires and mentored current staff on technology infrastructure best practices. Developed detailed technical responses to client requests for proposals requiring professional services, software, and hardware solutions.

Dallas, Tx, Us

Developed and led the network infrastructure implementation for a disaster recovery hot site to meet a critical FDIC deadline. Configured Cisco PoE switches to support a full enterprise Voice over IP (VoIP) implementation.

Designed, managed, and implemented a new Cisco and Microsoft-based network and server infrastructure to resolved crippling latency, security, software, and operational issues. Project improved overall network performance by 500%.

Detroit, Michigan, Us

Designed, programmed, and led multiple teams with the implementation of a new data center, upgraded WAN, over 100 school LANs, Internet redesign, and the first ubiquitous wireless network for Detroit Public Schools. System infrastructure improvements enable 6,000 teachers to use technology in every classroom for the education of 130,000 children.

Detroit, Michigan, Us

Created, designed, and led the complete modernization project for the DMC’s laboratory data center, cabling, server, database, data back-up, and network infrastructures. Upgrades added redundancy, improved reliability, and provided quicker lab-test results to dozens of hospitals and medical clinics throughout Metro Detroit. • Managed 18 technical resources for DMC’s University Laboratories responsible for 24/7 support of IT networks, data center, servers, storage, printing, and user devices. • Administered UNIX, VMS, and Windows servers; DEC storage array, Cisco routers and switches, and Xyplex terminal servers. • Maintained HIPPA compliance on all systems, processes, and procedures. • Performed due diligence investigations of IT operations to complete the acquisition of DMC’s IT staff to CareTech Solutions. • Designed and implemented all network infrastructure and cabling components during the construction of the new Hutzel Women’s Hospital. • Helped with DMC’s Cerner EHR implementation project.

Us

Managed 12 engineers, maintenance, and IT staff on daily operations to help an innovative manufacturing company achieve ISO 9001 certification and grow 400%. Designed and implemented an array of systems including a 1000-gallon laser cooling system, high-speed PLC-based laser welding and cutting stations, an RS232 machine controller communication system, computer networks, hydraulic stamping presses, and a real-time manufacturing process tracking system. Recruited, trained, mentored, and developed all engineering and IT staff. Managed vendor relationships and negotiated all technology purchases for services, maintenance, software, and hardware. Worked directly with the company president, vice president, plant manager, and sales team.• Planned and implemented the company’s core LAN, WAN, Internet, server, AutoCAD, and voice solutions to enable multi-site communication and fast transmission of large digital files. • Administered the company’s ERP system, UNIX server, Windows server, and Macintosh and Windows workstations.• Designed and programmed the company’s first customer sales and financial database which allowed better forecasting of job costs, revenues, expenditures, and profit margins.• Designed, built, and programmed a PC-based production laser cutting station that fabricated 1,200 parts per day.

Master Of Business Administration (Mba), Business Administration And Management

Bs, Computer Engineering